After Sales Supervisor at Lontor Nigeria

Job Description

• Train, motivate, and lead after sales teams to achieve set objectives and targets
• Maintain contact with clients to obtain customer feedback regarding product/service quality
• Assist clients in resolving issues and complaints concerning purchased products or services
• Build and establish good work relationship with clients to facilitate increased patronage and revenue
• Organize promotional and marketing campaigns to create awareness and product publicity
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
• Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
• Oversee all post-sales services provided to clients to ensure customer satisfaction
• Provide periodic reports to management on all after sales activities
• Ensure compliance with all general and company policies when carrying out job duties.

Requirements

• Bachelor’s Degree
• 2-4years proven Sales Experience
• Experience managing an after sales team of at least 10 employees, assessing and building a high-performing, driven team of inside sales reps.

Qualification and Abilities:

• Excellent communication & interpersonal skills
• Confident/Good personality
• Convincing/salesman skill
• Peoples person have good interpersonal skills
• Should be a keen observer / listener