Relationship Manager at Credit Registry

Job Description

• Provide first line support to customers
• Drive credit report usage in line with revenue targets
• Initiate and proffer ways to drive customer endearment to our products and services
• Identify and propose new product and new feature requests raised by customers
• Identify and nurture new market opportunities
• Drive promotional/marketing campaigns
• Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
• Identify and recommend user training opportunities
• Obtain competitive and market intelligence information on new trends, techniques and practices
• Administer periodic customer surveys
• Perform other duties as directed by the Head, Sales & Business Development

Requirements
Educational Qualification:

• B.Sc or HND in any discipline.

Work Experience:

• 5 – 7 years post NYSC work experience in a relationship management/customer service role

Skills/Competencies Required:

• Good communication skills (oral and written)
• Articulate and confident
• Attention to details and a well-organized approach to work
• Must be a team player
• Ability to work well under pressure
• Integrity and discretion in handling confidential company information
• Proficiency in MS Office (Word, PowerPoint & Excel)