International Recruitment Officer at PFL Education - Preparation for Life

Reports to: Branch Manager

Job Purpose

• To provide effective counselling on applications and visas to all registered students in order to get them to their study destination (UK, Canada, USA, Australia, New-Zealand & Dubai)

Accountabilities

• Counsel and provide up-to-date information to allocated prospective students
• Marketing and Promoting PFL institutions to prospective students
• Conversion of all prospective clients – ensuring clients register
• Provide overall excellent service to all clients
• Send details of unregistered enquirers to the Sales and Service team for support follow up and conversion
• Guide prospective clients on choices available
• Maintain full update on all PFL partner institutions regarding courses, materials and procedures
• Manage all allocated applications and proper follow-up of the clients from walk-ins, emails, telephones and school visit
• Update and provide weekly reports to the Branch Manager on student status, application, enquiries and registrations
• Provide full visa counselling guidance for registered applicants
• Processing and forwarding clients applications to institutions of choice
• Inform Branch Manager of any delay regarding applications from different universities
• Any other related task that may be assigned

Role Requirements
Experience and Qualifications:

• Undergraduate Degree or able to demonstrate the level of key skills required at degree level – essential
• Considerable experience in a customer facing role - essential
• Experience in an administrative role - essential
• Experience of working in international education - desirable
• Marketing experience - desirable

Skills and Knowledge:

• Excellent verbal and written communication skills - essential
• Proficient in basic use of Microsoft Office suite - essential
• Knowledge of basic marketing principles - desirable
• Knowledge of international higher education - desirable