Call Centre Officer at Kennedia Consulting

Our client, a reputable Transport company, seeks to urgently fill the following roles:

Location: Lagos Mainland

Pay: Very competitive

Call Centre Officer (will work late till 10pm and have phone lines open by 5am)

Pay: Very competitive

Responsibilities:

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Answer incoming calls and respond to customer’s emails.
• Identify and escalate customer issues to the designated office.

Qualification/Experience:

• Minimum of OND
• Experience in same role is strongly desired.