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  • Bar/Diner Supervisor at Green Hybrid Multi Concepts Services Ltd

  • Posted on: 17 October, 2018 Deadline: Not Specified
  • View Jobs in Hospitality View All Jobs at Green Hybrid Multi Concepts Services Ltd
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  • Green Pearl is a division of Green Hybrid Multi-Concept Services Limited is a licensed registered company, and we are presently recruiting suitably qualified candidates to fill the position below:

    Bar/Diner Supervisor

     

    Job Description

    • To ensure the kitchen and restaurant areas are cleaned and maintained in accordance with company guidelines.
    • To ensure staff on duty adhere to the company’s uniform policy at all times when on duty
    • To ensure that food and drinks are served and presented in accordance with company standards
    • To monitor and control stock usage and reorder supplies
    • To maintain product knowledge and be familiar with current promotions and any new products
    • To ensure staff adhere to the company’s stock control procedures
    • To monitor and ensure till operations (cash drawers) are accurate
    • To be vigilant and maintain high level of security
    • To ensure no pilferage of company property or stock
    • To provide excellent customer service at all times with the key aim of retaining customers and attracting new customers
    • To coordinate the rota and ensure high level of attendance and timekeeping is maintained, implement disciplinary measures
    • To perform daily checks and ensure waiters and waitresses adhere to company standards
    • To coordinate daily/ weekly floor staff meetings
    • To ensure the restaurant adheres to all food hygiene, health and safety standards
    • To ensure all daily and monthly reports are submitted within timelines
    • To train floor staff in line with job responsibilities and company standards
    • To solicit feedback from customers on the service food and drinks provided
    • Refer all Customer complaints and concerns to management
    • Assist in setting up for special events and festive seasons such as Xmas, Val’s day
    • Achieve all set targets; Financial and others
    • Set Objectives and targets for the beverage unit/bar
    • Determine staff needs and make request timely; Manage staff performance
    • Assess development needs,train and coach staff
    • Delegate duties to staff to meet objectives and maximize resources
    • Communicate company policy, standards and procedures to staff and ensure that staff operate within this policies
    • Organize and adjust staff rotas/shedules
    • Resolve customer complaints promptly
    • Monitor cleanliness and hygiene of bar area Promote and practice compliance with fire, health, safety and hygiene standards and
    • regulations
    • Oversee accurate cash-up procedures and ensure necessary paperwork is completed promptly

    Requirements

    • Be able to converse in English
    • Be professional and well presented
    • Able to communicate well with people at all levels.
    • Be able to prioritise duties.
    • Be a team player
    • Be able to work unsupervised in a busy environment
    • Able to cope with a variety of manual tasks at speed.
    • Have excellent customer service skills
    • Be confident, patient, friendly, sociable, reliable and self-motivated RECOMMENDED TRAINING:
    • Professional Diploma in Customer Relationship Management

    Job Requirements
    MIN REQUIRED EXPERIENCE:
    1 year(s)

    MIN QUALIFICATION:
    Minimum of OND in Management Science

    DESIRED COURSES:
    Not Specified

    OTHER REQUIREMENTS:
    Requirements
    Applicants should have 2-5 years’ experience in similar industry..
    Skills:

    • Good interpersonal skills
    • Excellent communication skills
    • Ability to use Microsoft office
    • Good and creative customer service skills
    • Excellent managerial skills
    • Training or Experience with Bartending, Extensive Knowledge of Drink Mixing and Garnishing, Strong Communication Skills;
    • Positive Attitude, Personable demeanour, Multitasking, Attention to Detail, Organisation, Ability to Stand for Long Periods;
    • Strong Observational Skills, Conflict Resolution, Computer Literacy, Second Language a Plus.

    Method of Application

    Interested and qualified? Go to Green Hybrid Multi Concepts Services Ltd career website on docs.google.com to apply

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