HR Operations and Risk Coordinator at First Bank

Ref Id: 1800001X
Location: Head Office, Lagos
Job: FBN GEN. Job Family
Organization: MD/CE Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time

Description
Ensure HCMD’s operational risk controls are working in line with the banks internal control requirements to reduce regulatory interference:

• Define and communicate standard HCMD business operational risk requirements to actively reduce the number of incidents
• Effectively track and measure performance against operational risk metrics to reduce probability of regulatory interference
• Diligently self-report departmental issues constituting operational risk to internal control for timely resolutions
• Attend relevant risk governance meetings to gain an updated view on operational risk requirements
• Coordinate internal audit sessions between HCMD, internal control and external auditors to facilitate requests in a timely manner
• Drive the development of risk management tools and information systems to continuously improve analytical and risk reporting capabilities of HCMD.

Efficiently deliver on people related services by driving the automation of policies and processes across the department:

• Lead HCMD’s automation project and provide systematic solutions for HCMD platform issues to drive adoption and reduce system downtime
• Coordinate IT department and vendor engagement on PCS developments
• Manage PCS platform and troubleshoot concerns for timely resolutions
• Collaborate with the strategic projects team to highlight additional processes which can be automated for more efficient delivery of HCMD services

Qualifications
Education:

• Minimum Education - First Degree in any relevant Social Sciences and Humanities; Higher Degrees/Professional Certifications.

Experience:

• 5 years relevant work experience as HR Generalist with solid understanding of HR policies and operational risk issues.