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  • Posted: Sep 19, 2018
    Deadline: Nov 30, 2018
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    Coscharis will deliver excellent products and services to our customers, giving them the highest value for their money and will officecontribute to societal development and progress by exploring and exploiting technological innovations, ploughing back resources for the society, providing fulfillment and a sense of pride in its employees; and will ensure the ...
    Read more about this company

     

    Front Desk Officer

    Reference No: CMO-22
    Location: Lagos

    Responsibilities     

    • Resolving Customer complains, queries and making recommendations on how to prevent future occurrence.
    • Keep customer data base at all times.
    • Developing Relationship with all customers.
    • Developing Simple and workable customer Feed back.
    • Develop and Maintain Customer reward System and Plan.
    • Develop and Maintain "Know Your customer" policy.
    • Maintain a bulk SMS system for easy client communication.
    • Maintain Relationship with SIXT HQ on customer relations and other issues as may be assigned.
    • Client Visitation.
    • Develop Customer Appreciation program.
    • To undertake such other Duties as required and Commensurate with the Grade and title of the Job.

    Requirements

    • OND/NCE/HND in relevant course.
    • 3 years cognate experience.
    • Additional qualifications will be a plus
    • Proficiency in Microsoft Excel, Power Point (Office Utility).
    • Analytical Skill.
    • Attention to detail.
    • Excellent communication skill (oral/writing)

    Method of Application

    Candidates should provide active and functional telephone numbers and e-mail address.

    VIEW ALL AVAILABLE VACANCIES AT COSCHARIS GROUP HERE

    THE SALARY STRUCTURE FOR  COSCHARIS GROUP IS AVAILABLE ON MYSALARYSCALE.COM

    Interested and qualified? Go to Coscharis Group on www.outsourcing907.com.ng to apply

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