• PS Consultant at NCR Corporation

  • Posted on: 22 July, 2014 Deadline: Not Specified
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  • About NCR Corporation: NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia, USA.

    PS Consultant

     

    POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

    • Position required to perform complex naming, testing, and debugging of applications; Required to determine procedures, and other documentation needed for installation and maintenance of application programs

    • Work with customers to add new or custom features to software products; Develop and maintain working relationships with key persons on the client engagement, to ensure the client's needs are met in a professional manner

    • Conduct testing on NCR suite of retail products in preparation for product release to customers; Employ software testing methodologies consistent with the requirements of the system development life cycle; Responsible for performing unit testing, integration testing, performance testing, functional testing, client acceptance testing, user interface testing using the plans, tools, and scripts developed

    • Facilitate the development team through diagnosis, problem recreation and prioritization

    • Issue tracking and communication is expected through generation of reports, as well as status of testing coverage for assigned software projects

    • Interface between plant and customer to introduce new products, and manage pilots to achieve final acceptance in anticipation of a rollout

    • Participate in the drafting of instructions for the support and installation of NCR hardware and NCR application software for the rollout

    • Provide sales support for a full spectrum of retail products, with a primary focus on Self Service devices

    • Ensure projects are completed on-time, within budget, and within customer expectations of quality and functionality

    • Prepare and maintain a detailed project schedule and play a lead role in scoping, planning, costing, and pricing projects; Responsible for statement of work development and risk assessment

    • Responsible for coordinate the establishment of a project environment that includes preparing and maintaining a roles/responsibility matrix, personnel plan and resource schedule for each project member

    • Measure, track, evaluate and communicate progress against the Project schedule using project reports including project financials and project reporting compliance

    • Ensure monthly billings and manage procurement and payment of contractors

    • Completes project tasks; Escalates assignment conflicts and issues

    • Conducts research and organizes documents in accordance with project requirements

    • Assists in scoping engagements/projects; Assists in managing customer expectations

    BASIC QUALIFICATIONS:

    Bachelor’s Degree in a related discipline
    5 years of related experience
    ATM support knowledge -mandatory
    Experience at working effectively in challenging solution implementation environments; Experience managing complex, technology projects
    Experience with Windows based systems a must (need to be familiar with Windows based systems in order to understand concepts like building gold images, patch updates, system drivers, diagnostics, etc)
    Able to work independently with minimal supervision
    Subject matter expert in store support and problem resolution
    Excellent oral and written communication skills; Excellent analytic and problem solving skills
    Proven leadership skills;
    Proven consulting skills

    EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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