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  • Posted: May 16, 2019
    Deadline: Not specified
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    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products - particularly its own brands of database management systems. As of 2011, Oracle is the second-largest softw...
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    EMEA Advanced Customer Services Pre-Sales Solution Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 - 10 years
    • Location Not specified
    • Job Field

    Job ref.: 19000M9G
    Location: Lagos
    Job: Pre Sales
    Travel: Yes, 25 % of the Time
    Job Type: Regular Employee Hire
    Area of responsibility: Pre-Sales
    Reports to: MEA Pre-Sales VP/Global Solution Center Regional Manager

    Oracle Advanced Customer Services – Pre-Sales Solutions

    • The merger of Oracle Managed Cloud Services and Oracle Advanced Customer Support opens up a Pre-Sales Solution Management opportunity in Lagos
    • This an exciting time to join a rapidly evolving part of the Oracle Organization, both OMCS and OACS are recognized as global leaders in IT service delivery and supports a growing list of clients seeking to lower their total cost of ownership and to maximize the value they derive from their investment in IT.

    Job Description

    • Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound
    • They work closely with customers and Oracle sales and delivery teams
    • They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams
    • They have detailed knowledge of OMCS/OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modeling
    • Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements
    • The role requires interaction with senior customer contacts - CIO, CFO, Operations Managers, Consulting and Legal Firms - and internally with Oracle management at all levels.

    Responsibilities

    • Customer facing, liaising directly with customers to determine the customer’s requirements
    • Builds customer loyalty through achieving a trusted advisor relationship
    • Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
    • Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Orac
    • Applies consultative selling techniques to advance opportunities
    • Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
    • Where appropriate work with Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances
    • Manage approval of the complete operational solution through Oracle’s approval process
    • Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
    • Prioritize, communicate and mitigate issues and risks with internal stakeholders
    • Present the solution and value proposition to the customer
    • Provide smooth and efficient transfer from pre-sales to delivery teams

    Requirements

    • Leadership
    • Team player
    • Strong sales and negotiation skills
    • Strong ability to build relationships
    • Personal drive, tenacity and energy
    • Results oriented
    • Excellent communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations -  comfortable presenting to both small and large audiences
    • Demonstrates professional & technical depth and credibility
    • Highly organised, self-motivated and able to work with minimal supervision
    • Ability to deal with and manage highly complex situations and environments
    • Outstanding written and oral communication skills - English language is essential, multiple languages desirable
    • Innovative and creative with resourcefulness in solving complex problems
    • A general understanding of Oracle Applications and implementation methodologies
    • In-depth knowledge of OACS/OMCS value proposition and services (Preferred)
    • 5-10 years pre-sales solution-oriented experience or Oracle Applications Technical Project Management experience

    Domain Expertise:

    • Oracle application, middleware and database product – essential
    • Oracle systems products, including but not limited to Engineered Systems – desirable
    • Oracle services – highly desirable
    • Technical expertise in one or more Oracle MCS/ACS domains -  – highly desirable
    • IT Service Management – highly desirable
    • IT Project Management – highly desirable
    • IT Enterprise Architecture – highly desirable
    • IT Service pricing and contracting (as an external service provider)
    • Ability to translate customer needs into Oracle MCS/ACS solutions

    Qualifications

    • 5+ years relevant experience
    • Honours Degree or equivalent
    • Excellent industry knowledge
    • Previous Pre-Sales and/Or Consulting background

    Detailed Description and Job Requirements

    • Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
    • As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions
    • Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
    • Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization
    • 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills
    • Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed
    • A Bachelor's Degree or equivalent. Advanced Degree highly desirable.

    go to method of application »

    Paralegal, Compliance and Ethics, EMEA (Sub Sahara Africa)

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 - 3 years
    • Location Not specified
    • Job Field

    Job ref.: 19000CCB
    Location: Nigeria
    Job: Legal
    Job Type: Regular Employee Hire
     
    Job Profile

    • Paralegal, Compliance and Ethics, for Oracle Corporation, EMEA (Sub Sahara Africa)
    • Oracle has an unwavering commitment to comply with the laws of the United States and other countries in which it operates and to act with integrity in all its business dealings.  The Compliance & Ethics (“C&E”) team helps Oracle ensure that its business is conducted in accordance with internal policy and applicable law.
    • The EMEA Compliance and Ethics team is seeking to hire a junior paralegal to be based in Lagos, Nigeria  to provide support for Oracle’s local regional Compliance and Ethics (C&E) Counsel responsible for Sub Sahara Africa.  The role will help implement and execute Oracle’s compliance program
    • This will include enforcing Oracle’s compliance policies by providing assistance with internal investigations and remediation actions, handling requests routed to the Compliance and Ethics organization, delivering training and guidance to Oracle employees and business partners on Oracle policy and applicable law and implementing partner and supplier due diligence guidelines
    • This role is ideally suited for a junior lawyer/ legal counsel seeking to gain experience and create expertise in the compliance and ethics program of a large multi-national company
    • The role will provide an opportunity to develop legal, organizational and communication skills and to work with experienced lawyers in multiple jurisdictions, in particular Sub Sahara Africa.
    • This role will be reporting into the Senior Managing Counsel, compliance and Ethics based in Nairobi, Kenya.

    Responsibilities
    Investigations & Remediation:

    • Support local regional C&E counsels by assisting in investigations, including assisting with case management data entry, tracking, analytics and system reporting in order to prepare reports C&E headquarters.
    • Support local regional C&E counsels to execute on programmatic initiatives and/or remedial measures, and to ensure such measures are promptly implemented.

    Policy Review:

    • Review of events and any related expenses, such as meals, gifts and entertainment to ensure compliance with Oracle policy.
    • Review disclosure of potential conflicts of interest and ensure that mitigation plans are implemented where appropriate.

    Partner and Supplier Reviews:

    • Handle escalations of Oracle partner and supplier reviews that arise through investigations or due diligence

    Monitoring:

    • Use investigation metrics to identify trends and areas of compliance risk and work with local regional C&E counsels to design a plan to mitigate the risk.
    • Work with local regional C&E counsels to identify common concerns across the region and establish common standards and propagate best practices.
    • Support local regional C&E counsels working with other business stakeholders to monitor and implement suggested further control enhancements to help improve and develop Oracle’s Compliance and Ethics Program.

    Training & Communication:

    • Assist in developing and delivering live training curriculums
    • Work with C&E counsel to develop and deliver regular communication to Oracle employees concerning Oracle’s Code of Ethics and Business Conduct and related policies and procedures
    • Collect and collate employee feedback on the effectiveness of Oracle’s compliance policies, trainings and communications

    Detailed Description and Job Requirements

    • Provides paralegal support to one of the Legal Department’s specialty practice groups.
    • Drafts legal agreements, correspondence and other legal documents. Proficient in a specific area of law. Responds to legal inquiries. Performs legal research and legal filings. Other various projects as assigned.
    • Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Computer proficient. Has strong management, research and organizational skills and is detail oriented. Strong written and verbal communication skills. BA/BS degree or related experience and 2 - 5 years relevant legal experience. Paralegal certificate preferred.
    • As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process
    • This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Minimum Qualifications

    • Bachelor's or Law Degree from top institutions
    • 1- 3 years post qualification experience
    • Ability to speak and write fluently in English required
    • Based in Nigeria. Ability to travel up to 20% in the region as required
    • Ability to work both independently and as part of a team, with strong teamwork and collaboration skills
    • Excellent organizational skills, with the ability to simultaneously handle multiple tasks and prioritize work to meet business requirements

    Preferred Qualifications:

    • Excellent judgment and capacity to make decisions that demonstrate an unwavering commitment to integrity and ethical decision making
    • A high level of passion, self-motivation, responsiveness and adaptability
    • In addition to fluent written and spoken English, the ability to speak and write fluently in an additional language is strongly preferred
    • Practical and effective problem analysis and resolution
    • Previous experience with compliance and ethics topics and anticorruption

    go to method of application »

    EMEA Advanced Customer Services Pre-Sales Solution Manager

    Job ref.: 19000M9G
    Location: Lagos
    Job: Pre Sales
    Travel: Yes, 25 % of the Time
    Job Type: Regular Employee Hire
    Area of responsibility: Pre-Sales
    Reports to: MEA Pre-Sales VP/Global Solution Center Regional Manager

    Oracle Advanced Customer Services – Pre-Sales Solutions

    • The merger of Oracle Managed Cloud Services and Oracle Advanced Customer Support opens up a Pre-Sales Solution Management opportunity in Lagos
    • This an exciting time to join a rapidly evolving part of the Oracle Organization, both OMCS and OACS are recognized as global leaders in IT service delivery and supports a growing list of clients seeking to lower their total cost of ownership and to maximize the value they derive from their investment in IT.

    Job Description

    • Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound
    • They work closely with customers and Oracle sales and delivery teams
    • They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams
    • They have detailed knowledge of OMCS/OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modeling
    • Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements
    • The role requires interaction with senior customer contacts - CIO, CFO, Operations Managers, Consulting and Legal Firms - and internally with Oracle management at all levels.

    Responsibilities

    • Customer facing, liaising directly with customers to determine the customer’s requirements
    • Builds customer loyalty through achieving a trusted advisor relationship
    • Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
    • Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Orac
    • Applies consultative selling techniques to advance opportunities
    • Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
    • Where appropriate work with Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances
    • Manage approval of the complete operational solution through Oracle’s approval process
    • Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
    • Prioritize, communicate and mitigate issues and risks with internal stakeholders
    • Present the solution and value proposition to the customer
    • Provide smooth and efficient transfer from pre-sales to delivery teams

    Requirements

    • Leadership
    • Team player
    • Strong sales and negotiation skills
    • Strong ability to build relationships
    • Personal drive, tenacity and energy
    • Results oriented
    • Excellent communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations -  comfortable presenting to both small and large audiences
    • Demonstrates professional & technical depth and credibility
    • Highly organised, self-motivated and able to work with minimal supervision
    • Ability to deal with and manage highly complex situations and environments
    • Outstanding written and oral communication skills - English language is essential, multiple languages desirable
    • Innovative and creative with resourcefulness in solving complex problems
    • A general understanding of Oracle Applications and implementation methodologies
    • In-depth knowledge of OACS/OMCS value proposition and services (Preferred)
    • 5-10 years pre-sales solution-oriented experience or Oracle Applications Technical Project Management experience

    Domain Expertise:

    • Oracle application, middleware and database product – essential
    • Oracle systems products, including but not limited to Engineered Systems – desirable
    • Oracle services – highly desirable
    • Technical expertise in one or more Oracle MCS/ACS domains -  – highly desirable
    • IT Service Management – highly desirable
    • IT Project Management – highly desirable
    • IT Enterprise Architecture – highly desirable
    • IT Service pricing and contracting (as an external service provider)
    • Ability to translate customer needs into Oracle MCS/ACS solutions

    Qualifications

    • 5+ years relevant experience
    • Honours Degree or equivalent
    • Excellent industry knowledge
    • Previous Pre-Sales and/Or Consulting background

    Detailed Description and Job Requirements

    • Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
    • As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions
    • Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
    • Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization
    • 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills
    • Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed
    • A Bachelor's Degree or equivalent. Advanced Degree highly desirable.

    go to method of application »

    Paralegal, Compliance and Ethics, EMEA (Sub Sahara Africa)

    Job ref.: 19000CCB
    Location: Nigeria
    Job: Legal
    Job Type: Regular Employee Hire
     
    Job Profile

    • Paralegal, Compliance and Ethics, for Oracle Corporation, EMEA (Sub Sahara Africa)
    • Oracle has an unwavering commitment to comply with the laws of the United States and other countries in which it operates and to act with integrity in all its business dealings.  The Compliance & Ethics (“C&E”) team helps Oracle ensure that its business is conducted in accordance with internal policy and applicable law.
    • The EMEA Compliance and Ethics team is seeking to hire a junior paralegal to be based in Lagos, Nigeria  to provide support for Oracle’s local regional Compliance and Ethics (C&E) Counsel responsible for Sub Sahara Africa.  The role will help implement and execute Oracle’s compliance program
    • This will include enforcing Oracle’s compliance policies by providing assistance with internal investigations and remediation actions, handling requests routed to the Compliance and Ethics organization, delivering training and guidance to Oracle employees and business partners on Oracle policy and applicable law and implementing partner and supplier due diligence guidelines
    • This role is ideally suited for a junior lawyer/ legal counsel seeking to gain experience and create expertise in the compliance and ethics program of a large multi-national company
    • The role will provide an opportunity to develop legal, organizational and communication skills and to work with experienced lawyers in multiple jurisdictions, in particular Sub Sahara Africa.
    • This role will be reporting into the Senior Managing Counsel, compliance and Ethics based in Nairobi, Kenya.

    Responsibilities
    Investigations & Remediation:

    • Support local regional C&E counsels by assisting in investigations, including assisting with case management data entry, tracking, analytics and system reporting in order to prepare reports C&E headquarters.
    • Support local regional C&E counsels to execute on programmatic initiatives and/or remedial measures, and to ensure such measures are promptly implemented.

    Policy Review:

    • Review of events and any related expenses, such as meals, gifts and entertainment to ensure compliance with Oracle policy.
    • Review disclosure of potential conflicts of interest and ensure that mitigation plans are implemented where appropriate.

    Partner and Supplier Reviews:

    • Handle escalations of Oracle partner and supplier reviews that arise through investigations or due diligence

    Monitoring:

    • Use investigation metrics to identify trends and areas of compliance risk and work with local regional C&E counsels to design a plan to mitigate the risk.
    • Work with local regional C&E counsels to identify common concerns across the region and establish common standards and propagate best practices.
    • Support local regional C&E counsels working with other business stakeholders to monitor and implement suggested further control enhancements to help improve and develop Oracle’s Compliance and Ethics Program.

    Training & Communication:

    • Assist in developing and delivering live training curriculums
    • Work with C&E counsel to develop and deliver regular communication to Oracle employees concerning Oracle’s Code of Ethics and Business Conduct and related policies and procedures
    • Collect and collate employee feedback on the effectiveness of Oracle’s compliance policies, trainings and communications

    Detailed Description and Job Requirements

    • Provides paralegal support to one of the Legal Department’s specialty practice groups.
    • Drafts legal agreements, correspondence and other legal documents. Proficient in a specific area of law. Responds to legal inquiries. Performs legal research and legal filings. Other various projects as assigned.
    • Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Computer proficient. Has strong management, research and organizational skills and is detail oriented. Strong written and verbal communication skills. BA/BS degree or related experience and 2 - 5 years relevant legal experience. Paralegal certificate preferred.
    • As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process
    • This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Minimum Qualifications

    • Bachelor's or Law Degree from top institutions
    • 1- 3 years post qualification experience
    • Ability to speak and write fluently in English required
    • Based in Nigeria. Ability to travel up to 20% in the region as required
    • Ability to work both independently and as part of a team, with strong teamwork and collaboration skills
    • Excellent organizational skills, with the ability to simultaneously handle multiple tasks and prioritize work to meet business requirements

    Preferred Qualifications:

    • Excellent judgment and capacity to make decisions that demonstrate an unwavering commitment to integrity and ethical decision making
    • A high level of passion, self-motivation, responsiveness and adaptability
    • In addition to fluent written and spoken English, the ability to speak and write fluently in an additional language is strongly preferred
    • Practical and effective problem analysis and resolution
    • Previous experience with compliance and ethics topics and anticorruption

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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