General Operations Support Specialist at General Electric (GE) Nigeria

Ref Id: 3283533
Level: Entry-Level

Role Summary

• The General Operations Support Specialist is responsible for the SSA Demand Planning Process for the Sales and Operations Planning (S&OP) process.
• You will serve as the primary operations contact to aggregate material demands and feed that information into the S&OP constituencies for both Capacity and Financial Business Planning.
• The S&OP process is the business process of choice to frame and make strategic growth decisions that facilitate Power Services achieving its revenue and margin goals.

Essential Responsibilities

• Work with Sales/commercial and Operations team to aggregate regional material demands and form a comprehensive SSA unconstrained demand view.
• Coordinate and lead Regional Demand Reviews on a monthly basis.
• Develop and maintain data quality metrics & reports on Regional Demand.
• Coordinate with regional and HQ stakeholders in S&OP to understand and define regional material requirements to facilitate financial growth.
• Develop and maintain data quality metrics & reports on SSA Demand.
• Work with Finance and the forecasting team to define and understand material, revenue and margin gaps against SSA Operations Plans.
• Coordinate with the regional and HQ teams to share Demand Review information across the S&OP process- Product Management Review, Supply Review, Internal Reconciliation (IRR) & Business Management Reviews (BMR). Share demand data in:
  • Product Management Review
  • Supply Review
  • IRR / BMR
• Link up with the SSA Operations Leader on new product introduction (NPI) needs in the region and communicate with HQ to drive the development.
• Work with PS Commercialization Leaders, Marketing and Product Management to leverage product lifecycle information to develop a 3-5 years capital campaign forecast.
• Liaise with the execution team (project managers, contract managers, operation team) to ensure parts availability& logistics coordination for the quarter.
• Other duties as assigned by Manager.

Qualifications/Requirements

• Minimum of 2 years of sales, commercial, product line, operations and/or marketing experience in the B2B environment.
• Minimum of 1 year experience collaborating with cross-functional teams in the implementation of complex projects relating to material allocation or planning.
• BS/BA degree in Engineering or Finance or other related field.

Desired Characteristics:

• GB Certified (GE employees only)
• Knowledge of Excel, Hyperion, Oracle, SAP, PowerPoint
• Working knowledge of Steam and Generator related products and services
• Strong project management skills
• Proven problem-solving skills and data analysis experience
• Process oriented with strong interpersonal and influencing skills
• Ability to multi-task and set priorities in a cross functional team environment
• Ability to make decisions with incomplete and ambiguous information.

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Ref Id: 3283533
Level: Entry-Level

Role Summary

• The General Operations Support Specialist is responsible for the SSA Demand Planning Process for the Sales and Operations Planning (S&OP) process.
• You will serve as the primary operations contact to aggregate material demands and feed that information into the S&OP constituencies for both Capacity and Financial Business Planning.
• The S&OP process is the business process of choice to frame and make strategic growth decisions that facilitate Power Services achieving its revenue and margin goals.

Essential Responsibilities

• Work with Sales/commercial and Operations team to aggregate regional material demands and form a comprehensive SSA unconstrained demand view.
• Coordinate and lead Regional Demand Reviews on a monthly basis.
• Develop and maintain data quality metrics & reports on Regional Demand.
• Coordinate with regional and HQ stakeholders in S&OP to understand and define regional material requirements to facilitate financial growth.
• Develop and maintain data quality metrics & reports on SSA Demand.
• Work with Finance and the forecasting team to define and understand material, revenue and margin gaps against SSA Operations Plans.
• Coordinate with the regional and HQ teams to share Demand Review information across the S&OP process- Product Management Review, Supply Review, Internal Reconciliation (IRR) & Business Management Reviews (BMR). Share demand data in:
  • Product Management Review
  • Supply Review
  • IRR / BMR
• Link up with the SSA Operations Leader on new product introduction (NPI) needs in the region and communicate with HQ to drive the development.
• Work with PS Commercialization Leaders, Marketing and Product Management to leverage product lifecycle information to develop a 3-5 years capital campaign forecast.
• Liaise with the execution team (project managers, contract managers, operation team) to ensure parts availability& logistics coordination for the quarter.
• Other duties as assigned by Manager.

Qualifications/Requirements

• Minimum of 2 years of sales, commercial, product line, operations and/or marketing experience in the B2B environment.
• Minimum of 1 year experience collaborating with cross-functional teams in the implementation of complex projects relating to material allocation or planning.
• BS/BA degree in Engineering or Finance or other related field.

Desired Characteristics:

• GB Certified (GE employees only)
• Knowledge of Excel, Hyperion, Oracle, SAP, PowerPoint
• Working knowledge of Steam and Generator related products and services
• Strong project management skills
• Proven problem-solving skills and data analysis experience
• Process oriented with strong interpersonal and influencing skills
• Ability to multi-task and set priorities in a cross functional team environment
• Ability to make decisions with incomplete and ambiguous information.