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  • Posted: May 15, 2019
    Deadline: May 20, 2019
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    With over 20 years track record of delivering turnkey engineering solutions across 5 business sectors - Telecommunications, Energy, Health, Transport and Building Management Systems, PPC (formerly Philips Projects Centre) is a Systems Engineering and Integration Company whose activities are primarily geared towards providing specialized integrated solutions....
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    Service Desk Support Analyst

    • Job Type Full Time
    • Qualification
    • Experience 2 years
    • Location Not specified
    • Job Field

    Description:

    JOB SPECIFICATIONS

    • HND/BSc. Degree in Engineering / Sciences
    • Microsoft windows certified professional
    • Microsoft Certified Systems administrator (MCSA)
    • Microsoft Certified Professional (MCP)
    • IT Infrastructure Library (ITIL) foundation certification
    • 2 years

    KEY COMPETENCIES REQUIREMENTS

    • Strong skills in Active Directory, ITIL, Windows Operating System, LAN/WAN, MS Office Suite, TCP/IP, DHCP, VPN, Blackberry, diagnostic and service management tools, Configuring and supporting MOP, MOB and Remote access Application, Hardware/HP/Dell Desktop and Laptop Computers
    • Excellent communication skill
    • High ability to keep a positive attitude despite the challenges encountered.
    • Ability to relate well with others, empathize and manage customer expectations.
    • Ability to anticipate problems seek out new solutions and initiates positive actions.
    • Commendable ability to multitask, prioritize and deliver within tight schedule.
    • Highly developed verbal and listening skills.
    • Proven troubleshooting and problem-solving ability

    go to method of application ยป

    Service Desk Support Analyst

    Description:

    JOB SPECIFICATIONS

    • HND/BSc. Degree in Engineering / Sciences
    • Microsoft windows certified professional
    • Microsoft Certified Systems administrator (MCSA)
    • Microsoft Certified Professional (MCP)
    • IT Infrastructure Library (ITIL) foundation certification
    • 2 years

    KEY COMPETENCIES REQUIREMENTS

    • Strong skills in Active Directory, ITIL, Windows Operating System, LAN/WAN, MS Office Suite, TCP/IP, DHCP, VPN, Blackberry, diagnostic and service management tools, Configuring and supporting MOP, MOB and Remote access Application, Hardware/HP/Dell Desktop and Laptop Computers
    • Excellent communication skill
    • High ability to keep a positive attitude despite the challenges encountered.
    • Ability to relate well with others, empathize and manage customer expectations.
    • Ability to anticipate problems seek out new solutions and initiates positive actions.
    • Commendable ability to multitask, prioritize and deliver within tight schedule.
    • Highly developed verbal and listening skills.
    • Proven troubleshooting and problem-solving ability

    Method of Application

    THIS POSITION HAS BEEN FILLED AND IS NO LONGER ACCEPTING APPLICATIONS

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