Career Opportunities at MTN Nigeria

Job Description

• To provide the company advisory service regarding the drafting, legality, structuring, fiscal efficiency and compliance of contractual arrangements.
• Ensure continuous liaison with External Solicitors for regular updates, compliance with procedural rules of court, stipulated time limits for actions, etc. so as to minimize the cost and adverse effect of litigation.
• Review legal cases, petitions and internal matters requiring legal input /perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, reviewing commercial agreements and documentations of transactions.
• Conduct proactive prevention of litigation, ensuring Legal processes and services are effective and efficient in line with defined and approved design and rules.
• Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
• Prepare monthly management reports.
• Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, structuring and negotiating commercial transactions.
• Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• Travel - local and international

Minimum Qualification

• LLB or LLM

Experience & Training
Education:

• Fluent in English
• First Degree in Law

Experience:

• 3-7 years’ experience in an area of specialisation; with experience in supervising others
• Experience working in a medium organization
• Civil/commercial litigation experience.
• Knowledge of telecommunications environment will be an advantage.
• Commercial/technical and/or further legal qualification will be an advantage
• Experience in handling and negotiating funding
• In depth experience and understanding of the Nigerian framework

Training:

• Basic GSM technology
• Contract drafting and negotiation skills.

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Job Description

• Responsible for the developmentof new RF solutions and device management for new technology, the role holder alsoresponsible for high level problem solving, and ensuring consistency of networktools and data across the entire MTN network. NeworkController (BSC/RNC) Planning andDimensioning in accordance with Business requirement
• Providefor the adequate BSC capacity that meets marketing projection
• Highlevel support for BSS Optimsation andperformance improvement. Knowledge of network - Maintain at all times a detailed knowledge of the total network.

This includes:

• No of nodes in the core network and active sites Site Build configurations Traffic levels Network performance in accordance with KPIs of RF Planning and Optimisation
• Endto end performance fault resolution with radio HLS
• Ensureradio network quality and performance achieves the agreed KPIs and quality targets as defined bythe Head of Division:
  • ProposeNew Quality Target and KPIs o Adviseall staff of target
  • Implementprocesses, procedures and technologies to ensure targets are met
• Monitorprocesses and procedures to ensureconformance to best practices and to identify opportunities for improvements
• ProvidesHigh level support for Network Quality Drive Test analysis and fault resolution Product Awareness Maintain a working knowledge of MTN’s products, services and tariffs. Interdepartmental Working Maintain cordial relationships with other departments within MTN.
• Environmental Awareness Awareness of the social-economic issues and marketing plans issue in the area of responsibility Company Communication Ensure that the company is kept informed by e-mail messages and other documentation of all network changes that may have impact on network quality or network services International Liaison Be able to provide data when required Maintain contact with technical support staff in other networks:
  • Be aware of theperformance and services offered by other networks Network Quality Assurance Regularly monitor, track and report network data inconsistencies/discrepancies
• NetworkRadio Features:
  • Ensurethat MTN take full advantage of all advanced radio features
  • Comparisonof MTN implementation with best in class
  • Implementationof the features o Authorisethe introduction of new features Development of Software Tools Identify new software requirements and participate in the specification of all custom software tools, such as: NetCM · Aircom suite
• Netcharts, CDR Analysis CEM tools
• Ensurethat adequate knowledge of competitor’s activities and competitive environmentis maintained

Job condition:

• Normal MTNN working conditions
• Maybe required to work extended hours

Experience & Training    

• B.Sc./B.Engr. in Electrical/ Electronics,Communications Engineering or Telecommunications Engineering Masters Degree in Telecoms, Management or equivalent would be an added advantage 6-13 years’experience which includes:
• Three(3) years managerial experience with a telecommunications operator or NetworkConsultancy firm
• Vastknowledge and experience in Radio Network Optimsation ·
• Experienceof working on a multivendor and multiband network Experience withEricsson and Huawei equipment will be desirable

Training:

• New technologies seminar / training Radio Network Optimisation Training New product training RAN conferences and workshops MTN NWG Africaseminars /workshop

Minimum Qualification

• B.Ed, B.Eng, B.Sc, B.Tech or HND.

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Employment status: permanent
Department: Network Access and Optimization

Job Description

• Coordinate and monitor Managed Services vendors to ensure that carry out optimization activities in line with MTNN strategy in order to achieve cell level KPI’s without compromising Network integrity and customer experience.
• Measure Network Capacity and coverage enhancement functions within the assigned cluster with:
  • Capacity - Ensure MTNN network accommodates anticipated subscriber level 3 months ahead o Coverage - Oversee enhancement and coverage optimization with TMA, MHA and indoor repeaters.
  • Technology integration - Ensure multiservice sites (2G, 3G, etc) are properly designed and integrated with minimal complexity and good Inter Radio Access Technology performance.
• Measure Network optimization/performance management within the region with:
  • Participate in LAC planning & optimization.
  • Drive the management and maintenance network quality
• Track and monitor behavior and status of all sites in the cluster which includes:
  • Nominal plan from Coverage Steering Group
  • Planned sites
  • Site acquisition status
  • Build configuration and status
  • Traffic levels o Quality KPI’s
• Monitor the execution of nominal radio coverage and capacity rollout design for the assigned cluster
• Monitor and analyze network performance and configuration to ensure KPIs are in conformance with targets
• Analyze traffic, utilization and subscriber growth, continuously, in order to foresee needs for capacity expansion.
• Review, prepare and load cell data for integration of sites onto the network
• Coordinate testing of newly integrated sites for performance and necessary network adjustments for optimal network performance post integration.
• Ensure Vendor optimisation activities is in line with optimisation strategy cascaded by RF Technical specialist
• Monitor Vendor activities within assigned cluster to ensure all activities in scope are being carried out
• Analyse drive test logs to ensure coverage is not compromised for improved KPI's
• Review changes implemented by Vendors to ensure network integrity is not compromised
• Communicate and coordinate special event coverage with Vendors
• Maintain accurate and thorough Knowledge of the network architecture
• Evaluate and approve capacity expansion requests by MS Vendors
• Vet penalty execution claims monthly
• Coordinate customer complains resolution with Optimisation Vendor
• Coordinate the handling of local network queries raised by the customer operations team in the assigned cluster
• Escalate/ Ensure prompt response to customer queries.
• Maintain at all times a detailed knowledge of the behavior and status of all sites in the assigned cluster to aid feedback to management.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office.

Requirements, Experience & Training

• First Degree in Electrical/Electronics Engineering or related disciplines.
• 3 - 7 years of experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• RF Optimisation experience with a GSM or Wireless Telecomm operator
• Experience on 3G Optimisation Training
• Training on the BSS/RAN/UTRAN aspect Networks
• Radio planning and optimisation of 2G and 3G networks
• Training on vendor specific equipment and software
• Other general training, e.g. Presentation skills etc.

Minimum qualification BEd, BEng, BSc, BTech or HND

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Employment status: permanent
Department: VAS and VAS Marketing

Job Description

• To assist in the Postpaid service, Prepaid service, Data service and Content service definitions and loyalty promotions definition for the consumer market, test and implementation; project management support; and customer support for new services within the first six months of launch
• To support the product and promotions development portfolio lifecycle project management (including implementation and launch of consumer segment targeted communications, promotions and products)
• Guarantee quality assurance of new/existing products and services to ensure designs are line with segment strategy and objectives.
• Define and implement promotions as required by Market Segments as well as organize road shows on new data products and services across the regions.
• Authorize outbound campaigns and conduct/monitor customer surveys and produce value-adding reports for informed decision-making on MTNs new and existing products in the Consumer portfolio on an ongoing basis.
• Keep abreast of new telecoms marketing products, services and customer loyalty initiatives developed by competitors and other operators and recommend on appropriate actions to be taken.
• Ensure adherence to defined policies, procedures and quality standards as agreed within the department.
• Provide information packs and FAQs to guide the deployment and use of new products and services.
• Initiate communication on developed CRM strategy as well as liaise with technical teams on customer care and billing applications.
• Ensure sign off of product specifications and UAT reports.
• Drive and participate actively in FUTs and provide resources for UAT and FUTs.
• Liaise with technical teams on customer care and billing applications
• Monitor suppliers’ compliance with SLAs and business rules.
• Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s data customers.
• Liaise proactively with, VAS Planning, service creation, CR and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the data platforms that can be quickly deployed to meet customer needs
• Assist in maintaining relationships/market needs with internal stakeholders, external partners, suppliers and other relevant vendors at MTN/vendor premises towards startup and closure of key projects.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Carry out road shows on new Postpaid products and Services for consumer markets, across the regions.
• Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s postpaid customers.
• Liaise proactively with, VAS Planning, service creation, CR and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the postpaid platforms that can be quickly deployed to meet customer needs.
• Carry out road shows on new Prepaid products and Services for consumer markets, across the regions.
• Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s prepaid customers.
• Liaise proactively with service creation and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the prepaid platforms that can be quickly deployed to meet customer needs.
• Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s data customers.
• Liaise proactively with, VAS Planning, service creation, CR and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the data platforms that can be quickly deployed to meet customer needs.
• Carry out road shows on new Data products and Services across the regions.
• Monitor existing products in the Content portfolio on an ongoing basis.

Job Condition

• Normal MTN working conditions
• Long working hours
• Open plan Office environment.

Requirements, Experience & Training
Education:

• First degree in any related discipline
• Fluent in English

Experience:

• 3 - 7years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• Marketing Communications
• Product Development
• Demonstrated experience in primary and/or secondary research
• Project Management experience.

Training:

• Product development in the telecoms market.
• Best practices in product development.
• Project Management
• Change Management.

Minimum qualification

• BA, BEd, BSc or HND.

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Job Description

• Install, maintain, or repair security systems, CCTV devices, or related equipment to adequately secure all MTNN staff and company assets.
• Ensure outsourced security personnel are given proper orientation and training, and are duly assigned to identified locations
• Adequately budget for provision and maintenance of all building systems access control and closed circuit TV.
• Coordinate Security Control Rooms Operations, Equipment Husbandry and threat data for security unit
• Design and manage the building access control and CCTV management system
• Assist with position and location requirements for the installation of closed circuit TV and access control
• Supervise surveillance operations (CCTV) across all MTN facilities.
• Ensure that threat/vulnerability information (according to MTN guidelines) is collected, collated, analyzed and reported in a timely and effective manner.
• Define the specifications, scope and set objectives for the installation, and acceptance of building systems for access control and closed circuit TV.
• Conduct regular audit of all security equipment received.
• Ensure that control room staff and processes provide the security department with the highest standard of 24/7 coordination.
• Ensure all new and existing control room staff are qualified and trained in their roles.
• Design and deliver trainings for Control Room Staff and other Security Staff as directed by the SM, Security.
• Implement controls and assign access rights on the access control and CCTV management system.
• Design, implement and manage issuance of identification cards (ID) to all staff.
• Design technical criteria and evaluation for sourcing of security equipment.
• Recommend and implement technology that supports physical security measures.
• Ensure that all capital equipment received by MTN Security Department is properly received, recorded, stored, secured, issued and maintained.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training
Education:

•  Degree/HND in Electrical/Electronics Engineering or related field from a reputable school

Experience:

• 3-7 years of relevant Project Management experience in the delivery of engineering projects, from conception to delivery
• Proficient in MS Project, AutoCAD, and MS Office Suite
• Networking/IT Skills
• Proficient in AVIGILON Control Centre, GALLAGHER Command Centre and ARITECH Fire Alarm System is a must

Training:

• Design and Maintenance of Electronic Security System (Access Control & CCTV)
• Networking/IT Skills
• Effective communication skills including verbal, written and presentation skills
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills
• Working knowledge of Security Control/Command Centre.
• Security Matrix Measurement skill; input/process measures, output measures, and outcome measures (Core)
• Security Survey and Reviews
• Presentation & Report Writing Skills
• Crisis Management (Basic, Intermediate)

Minimum Qualification

• B.Sc, BA, B.Tech, B.Eng or HND

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Job Description

• To plan, design and optimize transmission, optical transport Networks (Microwave & Fiber links) and manage capacity (architecture & Topology) for access network segment within the assigned region.
• Design, direct and ensure Cost effective solutions and innovative approach to network planning is maintained.
• Produce detailed microwave link engineering design using Pathloss planning tool.
• Plan and design Fiber infrastructure route and connectivity plan using google earth and AutoCAD planning tool.
• Produce detailed integration (L2, L3) and IPDCN plans for optical multiplexer and aggregation Nodes.
• Produce detailed synchronization plan for last mile links/sites.
• Produce detailed IP networking plan and LLD.
• Ensure IP plans are optimally assigned by continuously re-dimensioning IP Clusters and spheres in line with MTN PPP.
• Ensure optimal utilization and management of MTN Microwave Frequency channels and IP Compatible Nodes.
• To provide transmission engineering support and information timely and accurately.
• To ensure that accurate scope of work is issued to contractors to the satisfaction of all stakeholders.
• Ensure Links and Nodes meet international & MTNN performance standards from capacity utilization and performance point of view.
• Optimize and manage transmission capacity end to end across the access network.
• Topology network designs (architecture) and capacity dimensioning.
• Develop work Authorization that contains accurate and relevant information.
• Analyze and determine the type of equipment to be used for transmission purposes.
• Resolve transmission failure and problems attributable to planning.
• Ensure availability of updated information on the Live and Planned Transmission Networks.
• Ensure customer insight management & engagement (traditional & new business)
• Conduct LOS Survey and TSS for new and existing BTS site and Enterprise Client locations within assigned region of responsibility
• Ensure value is created through effective stakeholder management
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training
Education:

• Fluent in English
• First Degree in Computer Science / Electrical Engineering
• Cisco Certification to Professional Level required with a bias in Security
• CCIE certification would be an added advantage

Experience:

• Minimum of 3 - 7 years' experience in an area of specialisation; with experience working with a team
• Experience working in a medium  organization
• Experience with Transmission
• Experience in Electrical radio engineering, microwave radio transmission at high frequencies and fibre optic transmission networks
• Experience in connectivity, route planning, IP planning technologies, topology, logical networks.

Training:

• Microwave systems transmission planning
• Aggregation and optical Node dimensioning and capacity management Principles
• IP networking
• GSM Knowledge
• Microwave Transmission equipment
• Fiber route and connectivity planning

Minimum Qualification

• BA, BEng, BSc, BTech or HND.