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  • Personal Assistant to the ED at Tranter IT Infrastructure Services Limited (Tranter IT)

  • Posted on: 11 February, 2019 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at Tranter IT Infrastructure Services Limi
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  • Tranter IT Infrastructure Services Limited (Tranter IT) was founded in 2004 and offers flexible IT support, expert training and professional IT project delivery. We support small, medium and large-sized organizations throughout West Africa. Tranter IT helps clients improve organizational and individual performance by leveraging on well- designed and managed IT infrastructure, backed by expert IT support and training.

    We are currrently looking to recruit a Personal Assistant to the ED. The prospective candidate will support the ED in  delivering sales and marketing results

    Personal Assistant to the ED( Sales and Marketing)


    Job Duties/ Responsibilities/ Accountabilities:

    • Screen and direct phone calls and distribute correspondence
    • Handle requests and queries appropriately
    • Manage diary and schedule meetings and appointments
    • Make travel arrangements
    • Take dictation and minutes
    • Source office supplies and manage logistics 
    • Produce reports, presentations and briefs
    • Devise and maintain office filing system
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our call center database in a comprehensible way
    • Meet personal/team qualitative and quantitative targets


    • Excellent use of Excel
    • Previous experience in a customer support role or similar role that involves customer support  and sales
    • Track record of over-achieving quota
    • Strong phone and verbal communication skills along with active listening
    • Familiarity with CRM systems and practices
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively

    Method of Application

    Interested and qualified candidates can send their CVs to Only shortlisted candidates will be contacted.

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