Sage Enterprise Management Consultant At Olivet Cloud Solutions Nigeria Limited

Education and/or Experience:
Required: Bachelors degree in business or accounting. Seven(4) plus years of business experience. Sage ERP experience
Desirable: CPA or MBA would be a plus

This position has no standard hourly duties or time assignments and is based upon a 40-hour workweek. Additional time may be required to complete all necessary tasks. Although office hours are 8:00 am to 5:00 pm, five (5) days per week, employee will determine time(s) required to complete necessary tasks and has considerable freedom of choice to carry out supporting tasks for all clients.

Local travel will be common and some extended travel may be required.

Qualifications:
To perform this job successfully, an individual must be able to manage each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires creative skills typically demonstrated by imagination or intellect involved with the analysis of highly technical problems within client systems. This individual must be capable of drawing independent conclusions leading to the successful implementation of problem solving techniques. The position requires continuous exercise of discretion and independent judgment based upon the special skills and knowledge described herein.

The Role
Provide friendly on site and remote support for our clients using Sage ERP accounting software. Investigate and resolve Sage ERP user application questions and issues. Assist in the sales support cycle, training, planning and consulting of new installations, implementations and upgrades.

Support of Sage Enterprise Management (X3), Sage 300 and Sage 200 &100 Software:
Provide on-site, and remote support to users of Sage ERP software applications. Research source of errors, resolve problems and recommend program changes. Answer client inquiries in regards to specific software such as Sage ERP, database, printing and operating systems. Help in teaching procedures and answer all client requests for information. Correction of client technical problems including those that may impact data files on client systems.

Installation & Implementation of Sage ERP Accounting Software:
Manage new installations of Sage ERP application and peripheral software at client site. Test for compatibility and proper function of applications including Sage authorized third party software products (Crystal Reports and Sage Intelligence). Plan, manage and execute software installations and upgrades. Migrate client data from other accounting systems. Effectively present information and respond to questions from groups of managers, clients, customers and the general public. Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in written and verbal form and deal with abstract and concrete variables.

Data Import / Export and Report Writer:
Assist in the design or creation of on-going data imports and exports of data. Create custom reports using programming language or reporting tools, such as Crystal Reports, Excel and SQL Queries.

Product Demonstration / Sales:
Assist sales staff with product demonstrations to potential customers. Must be able to assess prospects business needs and show how software will work / solve issues. Always be on the lookout for prospective sales opportunities when working with clients. Recommend new / additional products and pursue the sales opportunity or refer to sales staff.

Requirements:

• The ability to complete effective business process reviews. This includes the knowledge and understanding of internal business processes, general accounting knowledge and a familiarity with operations and distributions.
• The ability to clearly assess, define and document customer needs.
• The ability to effectively handle project management; including plan, track, follow-up and follow-through on multi-step / multi-phase projects.
• The ability to remain structured and organized, but with a level of comfort in training all levels of users on the product in both a classroom and one-on-one environment.
• Must possess a valid drivers license, vehicle insurance of equal to or greater than company recommended liability limits with a willingness to utilize personal vehicle as needed in connection with job responsibilities.

Language Skills: Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.