Job Opportunities at Jumia Nigeria

Job Description

• As Key Account Manager, Fashion you will have the end to end responsibility of the customer experience and growth of our largest Brand accounts.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage partners including sellers and brands.

In particular you will:

• Planning: Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
• Product Development/Management: Define assortment priorities for your category and overseeing acquisition of new vendors. Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation.
• Business Management: Ensure continuous growth of our existing business by growing assortment; managing brands end to end; ensuring price competitiveness vs. competition at all times; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Supply Chain Management: Partner with Jumia Services to improve product availability, reduce costs, and maximize efficient order fulfillment.
• Communication: Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results, and be comfortable in presenting projects and results to senior leadership on a regular basis.

Required Skills & Qualifications

• Bachelor’s Degree in any field from a recognised and accredited University
• Minimum of 6+ years of relevant professional experience within an e-commerce, retail merchandising or category management role
• Experience building broad Fashion Brand assortments and scaling new businesses
• Adequate knowledge of the Online Marketplace and the Ecommerce Industry
• Strong business judgment with a track record of successful negotiations and overall relationship management.
• Proven analytical thinking, project management skills, and exceptional organizational skills are essential.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

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Responsibilities

• This role is will manage the overall development of VAS products strategy, plan, and road map that drive VAS products revenue and support VAS products performance for individual and corporate customers.

In particular, you will:

• Take ownership of VAS products including elaborating on the product value proposition, target market, application scenarios, key differentiators and USPs, benchmarking, trends and vision
• Drive the product development for digital services such as customer loyalty, vouchers & gift cards, logistics subscription fee etc.
• Use market gap analysis and segmentation data to identify opportunities for additional products and services. Present compelling business cases for new products, demonstrating return on investment
• Work with all relevant stakeholder in the definition, impact assessments and development of new products. Stakeholders include but are not limited to Commercial, Marketing, BI and Logistics, Content and Finance
• Support in customer meetings and workshops, demonstrating products and consulting on VAS capabilities and best practices
• Manage each in-life products and services on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions, proposing and implementing changes required to optimize performance
• Handle issues related to VAS products to ensure all inquiries, issues, and complaints are handled according to company's policy and agreements

Required Skills & Qualifications

• Master's/Bachelor's degree in Business, Marketing, Finance, or related field
• 6 years of experience working in a digital or related role with at least 4 years of hands-on product management/development experience, including defining, launching, and optimizing product and services
• Experience in building differentiated customer value propositions and product value proposition.
• Ability to present compelling business cases for investment in new products and services development.
• Demonstrated project management experience and excellence in driving cross-functional projects with multiple stakeholders
• Proven success in delivering complex products/services in a high growth environment
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.