Fresh Jobs at COOPI - Cooperazione Internazionale

Location: Maiduguri, Borno

Scope of the Vacancy
The Case Worker will be responsible for the collection of information needed to identify, register, analyze the needs of children at risk, including Unaccompanied and Separated Children (UASCs), design the follow-up plan for each identified child and actively contribute in case management, collaborating with the other Case Workers and with the Community Support Case Workers to deal directly with the beneficiaries in the targeted areas.

Main Duties / Responsibilities
Under the direct supervision of the Case Workers’ Supervisor, he/she:

• Collects the information needed to identify, registers, analyzes the needs of any child at risk, including UASC;
• Designs the case plan for the identified child at risk;
• Conducts registration and case management activities as assigned by the Case Worker Supervisor;
• Fills the standard forms of registration accurately for the case management and follow-up;
• Contributes in the success of the trainings for community leaders, also by accompanying them directly on the field;
• Joins actively the case management meetings and trainings to raise gaps and recommendations based on the daily work on the field;
• Supports the data-entry activities providing the proper information about each child at risk from the caseload;
• Communicates regularly with the Case Worker Supervisor for updates on achievements and challenges and any changes in the community’s social context and security status;
• Ensures that all documentation for Case management of Unaccompanied and Separated Children (UASCs) and children at risk is conducted and filed according to required standards of data protection and confidentiality;
• Collects and documents success stories for reports;
• Adopts standard operating procedure (SOPs) for the Child Protection and case management system and data management protocols;
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Team Leader
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Participate in the field work of the nutrition survey (impact assessment)
• Perform any other action related with the position needed to achieve the objectives of the projects and of COOPI Nigeria if requested by his/her supervisor.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE: 1 year

MIN QUALIFICATION:

Bachelor's Degree/HND in Education or in any other relevant field

OTHER REQUIREMENTS:

Minimum Requirements

• Prior experience (at least 1 year) working in complex emergency context as Case worker
• Fluency in English
• Good communicator, strong listening capacity, open minded, proactive and creative
• Respectful and inclusive of individual and cultural differences
• Significant experience involving work engaging people in and from community settings
• Knowledge of the local language (Hausa and Kanuri)

Preferred:
Good knowledge of the intervention area/s and local context

go to method of application »

Scope of the Vacancy

The Case Worker Supervisor acts as the focal point of a specific geographical area), and within that area, monitors the case management daily activities and the efficiency and effectiveness of the team of Case Workers and Community Support Case Workers.

He/She is accountable for the monitoring of the cases and will propose possible change in the team configuration depending on the actual case load in the designated geographical location.

Main Duties / Responsibilities
Under the direct supervision of the Project Manager and the Protection Officer, he/she:

• Supervises, supports and leads the Case management team during the day by day activities in the assigned geographical area (Case workers and Community support workers);
• Monitors the day by day activities, for example ensuring all registered children’s cases are properly managed, according to the guidelines, the available referral pathway and service mapping;
• Leads trainings for community leaders, government social workers and case workers on Case Management and Child Protection in Emergencies under request of the Protection Officer;
• Supports the Child Protection Officer and Data-entry clerk in the data-entry activities for the cases of the geographical area assigned (ex. interpreting the forms and explaining the cases);
• Communicates regularly with the Protection Officer for updates on achievements and challenges;
• Directly communicates effectively with other caseworkers as part of conducting individual case management;
• Collects the reports from the assigned geographical area and supervises the overall integrity and uniformity of methods among the different areas of works and teams;
• Supports the Protection Officer in raising gaps and recommendations both regarding external issues and possible ones with the collaborators;
• Actively contributes to the case management activities filling the forms, assessing the needs, dealing with the beneficiaries like all the other Case Workers do;
• Actively contributes in training the partners (social workers of the institutional stakeholders);
• Ensures the daily activities’ monitoring focusing on the quality of the work, security, interpretation and reporting of possible changes of the social context.
• Ensures that all documentation for Case management of Unaccompanied and Separated Children is conducted and filed according to required standards;
• Collects and documents success stories for reports;
• Adopts standard operating procedure for the Child Protection and case management system and data management protocols;
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Protection Officer;
• Participate in the field work of the nutrition survey (impact assessment)
• Perform any other action related with the position needed to achieve the objectives of the projects and of COOPI Nigeria if requested by his/her supervisor.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE: 3 years

MIN QUALIFICATION:

Bachelor's Degree/HND in Education or in any other relevant field

OTHER REQUIREMENTS:

Minimum Requirements

• Bachelor Degree in Education, Social Sciences or any other relevant field
• Prior experience (at least 2 years) working in complex emergency context as Case worker
• Fluency in English
• Knowledge and significant experience in training and supervision processes
• Good communicator, strong listening capacity, open minded, proactive and creative
• Respectful and inclusive of individual and cultural differences
• Good analysis and problem-solving capability, and effective reporting writing skills
• Excellent Microsoft Office applications skills (Excel, Word, Power point, Emails, Skype, Web researchers)
• Knowledge of the local language (Hausa and Kanuri)

Preferred:
Good knowledge of the intervention area/s and local context.