Latest Recruitment at the African Development Bank Group (AfDB)

Reference: ADB/17/514
Location: African
Grade: PL3/4
Position N°: 50084418

The Complex

• The Vice-Presidency, Human Resources and Corporate Services (CHVP) Complex ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
• The Complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of Bank’s strategies on people, IT, general services and institutional procurements, language services, business continuity, and health and safety strategies.

The Hiring Department/Division

• The Corporate IT Services Department (CHIS) is mandated by the Bank to deliver the best possible IT services for Bank staff, and help achieve the results that will get the Bank closer to accomplishing its development goals.
• The role of the Front Office is to undertake all administrative and financial management aspects of running CHIS on a day-to-day basis, provide secretarial support, and lay down the Governance standards to be used on Programs and Projects undertaken by CHIS.
• It is also responsible for defining and validating project lifecycles, lifecycle checkpoints and ensuring that Program / Project Managers are adhering to them.
• It produces all reporting on project priorities, the management of the CHIS project portfolio and all information for the Information Systems Steering Committee (ISSC).

The Position

• Under the supervision of IT Strategy and Governance Lead, the Chief Program Management officer is Responsible for building and managing the Program Management & Delivery capability for IT.
• The role Define and develop enterprise-wide IT project/program management practices, governance standards, processes and metrics.
• It Ensure projects/programs are defined, tracked and communicated in a consistent and effective manner

Duties and Responsibilities

The key duties and responsibilities of Chief Program Management Office include:

Portfolio/Program Management:

• Define, design, agree and implement an effective solutions delivery capability to ensure timely and cost effective implementation of technology solutions that fully align with business requirements
• Work with CHIS stakeholders to ensure that the Solutions Delivery Road Map reflects current priorities
• Ensure that Program / Project Dependencies are reflected on the Road Map and are under active management at all times
• Ensure that programs and projects are adequately staffed and funded at all times
• Plan, direct and co-ordinate activities to manage inter-related programs and projects across the full project / software development life cycles.

Project Execution:

• Execute projects against the agreed IT Strategy and the agreed Enterprise Architecture
• Lead the Program / Project Managers to deliver professional assignments, staffed with appropriately skilled individuals, delivering to the expectations of CHIS’s customers
• Work closely with CTS and the Service Management Group (SMG) to ensure that the solutions delivered by the programs and projects transition effectively into production and are accepted for ongoing maintenance and production support at the first time of asking
• Ensure that project teams understand and are full able to articulate the impact of their project on adjacent systems, business processes, KPIs and long term impact of technical decisions and ensure high quality implementations are delivered on time and to specifications
• Manage globally distributed teams, including Third Party Vendors and Outsourced Partners to guarantee deliverables to Time, Budget and Quality Objectives.

Performance Management:

• Regularly review service related KPI’s that identify the success of the services being utilized to recommend & coordinate the implementation of changes in services to improve overall metrics
• Design and implements a continuous improvement program which seeks to improve both customer satisfaction and demonstrably improve program, project and Business Analysis metrics year-on-year
• Contribute metrics, variance to agreed tolerances, commentary and explanation to the CIO dashboard / portal
• Routinely produce KPI / OPI reporting on all programs / projects in the portfolio for the ISSC, CHIS’s customers and the CHIS Management Team
• Gather performance feedback from customers as part of the normal course of business; actively participates in a formal “Voice of the Customer” survey at least annually (as part of CHIS)
• Proactively reviews portfolio performance metrics to prevent tolerances from being breeched and out of control situations from occurring.

Portfolio Governance:

• Work with CHIS and the business to define appropriate Program/Project Lifecycle, including the definition of the SDLC and its key gateways, check points and quality criteria
• Ensure that the appropriate development methodology is agreed at the outset of each project and is revised again at the beginning of each project stage / phase (e.g. Waterfall vs. Agile)
• Conduct regular reviews of program and project management methodologies to drive a culture of continuous improvement behaviors
• Conduct regular reviews of program and project progress to ensure that plans are being met and that risks / issues are raised to the Program / Project Management community
• Conduct post implementation and ‘Lessons Learned’ reviews ensuring that the department fully implements any suggested improvements to drive efficiencies and reduce errors.

Stakeholder Management:

• Establish new working relationships as determined by the ISSC and Program / Project governance framework and ensure engagement in the formal creation and initiation of programs, projects and their subsequent execution
• Set and manages expectations with CHIS customers over all aspects of BA work on projects and programs
• Produce clear options for stakeholders with documented pros and cons to enable decisions to be made expediently
• Work closely with the business to ensure that their needs are fully embraced
• Challenge stakeholders to ensure that requirements are adequately thought through, benefit the business and are practical and cost effective to implement
• Provide stakeholders with performance management reporting on all matters pertaining to the project portfolio.

Financial Performance:

• Responsible for achieving the overall benefits of each project undertaken within the budgetary constraints laid down for the project by the ISSC
• Track project spend against agreed CAPEX / OPEX budget allocations, proactively identifying potential over / under spend situations
• Manage Program / Project and Divisional CHIS Budget and Headcount effectively

People Management:

• Work with the CHIS Management Team to ensure that program / project resources are adequately provisioned and skilled on a global basis
• Develop, review, manage, set and measure objectives and motivate team members to successfully accomplish company and personal advancement objectives
• Provide leadership, advice, guidance, coaching and direction to the team members

Selection Criteria

Including desirable skills, knowledge and experience:

• Hold at least a Master's Degree in Information Technology, Computer Science, Computer Engineering or related Business fields.
• Have a minimum of Six (6) Years for PL4 and Seven (7) Years for PL3 experience in project/program management, portfolio management methodologies and tools.
• Excellent Program Management skills with 10+ years of running complex business programs which include significant IT components
• Proven track record of software delivery including knowledge of the use of offshore development organizations in a complex, global organization and associated methodologies/processes
• Excellent knowledge of a range of Portfolio / Program / Project / PMO disciplines with particular emphasis on: PMI-PMP (Project Management Institute – Project Management Professional), PRINCE II (Projects In Controlled Environments Version II), MSP (Managing Successfully Program)).
• Excellent knowledge of Portfolio Management & Governance Processes: the sum of knowledge within the  profession of Portfolio Management, including knowledge of proven, traditional practices that are widely applied as well as innovative and advanced practices
• Excellent knowledge of Program / Project Management / Business Analysis Processes: the sum of knowledge within the profession of Program / Project Management, including knowledge of proven, traditional practices that are widely applied as well as innovative and advanced practices. E.g.: PMBOK / BABOK / Certification for PMP / Managing Successful Programs
• Excellent knowledge of Program / Project Risk Management: the identification, assessment and management of project risks, that could result in time or cost over-runs, or failure to deliver products which are fit for purpose
• Excellent knowledge of Commercial Dynamics & Operations: the commercial and financial management dynamics
• Good knowledge of Enterprise Architecture.
• Excellent knowledge with proven experience in Business Process Management: the analysis, design and management of business processes and supporting structures, roles and jobs to achieve the objectives of the business.
• Good leadership and supervision skills
• Team building and conflict resolution skills
• Strong interpersonal skills
• Effective communication skills
• Problem Solving & Decision Making skills
• Ability to communicate effectively (written and oral) in English or French, with a working knowledge of the other.
• Knowledge of the Bank’s standard software: Excel, Word, Power Point, MS Project, Access, etc

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Reference: ADB/17/523
Location: West Africa
Grade: PL3
Position N°: 50001023

The Complex

• The Vice Presidency for ‘Regional Development, Integration and Business Delivery ‘responsible for operational relevancy, efficiency and effectiveness of the Bank Group’s operational programs, and activities.
• The Vice Presidency Regional Development, Integration and Business Delivery will ensure that the Bank operates successfully across its Regional Members Countries and will oversee the full implementation of all aspects of the Bank’s Regional Directorates

The Hiring Department/Division

• Within the Regional Development, Integration and Business Delivery Complex, the Bank has five (5) Regional Development, Integration and Business Delivery Directorates, one in each region of Africa: North, South, East, West, and Central.
• Each Regional Directorate is headed by a Director General and is staffed with the relevant sectoral functions and administrative capabilities for rapid delivery of services to client countries.
• The Regional Directorates provide overall strategic direction to country offices within the regions and are responsible for the Bank’s operations, business development, project management and overall effective delivery of the Bank’s High 5s :‘Light Up and Power Africa’, ‘Feed Africa,’ ‘Industrialize Africa,’ ‘Integrate Africa,’ and ‘Improve the Quality of Life for the People of Africa.’
• The mission of the Agriculture, Human & Social Development Division is to contribute to the Bank’s efforts to reduce poverty and promote sustainable development in Regional Member Countries. It does so by contributing to development of country and regional strategies and building sector knowledge and focusing on project/programme origination and delivery for approval of operations defined under the High 5 priorities.
• The Agriculture and Agro-Industry Department provides support for the delivery of Feed Africa: Strategy for Agricultural Transformation in Africa, 2016-2025.
• The strategy aims to end hunger and rural poverty in the next decade through self-sufficiency in 18 priority commodity value chains specific to the continent’s agro-ecological zones.
• Realizing the objectives set forth in the strategy requires increased productivity; value addition; investment in infrastructure; an enabling agribusiness environment; capital flows; and inclusivity, sustainability, and effective nutrition.
• The Department leads the effort to transform agricultural systems for greater competitiveness, inclusivity and sustainability, and for enhanced job creation and poverty reduction.

The Position

• The Chief Agricultural Economist will participate in the implementation of the Agenda for the Transformation of Agriculture in Africa; provide technical support to the Bank Group’s operational activities in the field of agriculture and rural development, technical studies and institutional mechanisms for agricultural projects/ programs proposed for Bank financing, as well as the feasibility study of their current and future impact and benefits.

Duties and Responsibilities
Under the guidance of the Division Manager RDGW.2, in collaboration with the Project Coordinators, the Chief Agricultural Economist is responsible for execution of the following activities with the associated deliveries:

• Undertake and conduct field missions to identify, prepare, evaluate and / or oversee the implementation and monitoring of Bank-financed projects, programmes and sector studies, follow procurement, disbursement and reporting procedures to ensure that they comply with Bank’s Rules and Procedures; or to bring partners to carry out these missions;
• Provide assistance to borrowers in understanding and implementing Bank Group policies and procedures as well as issues related of projects and programmes and resource use;
• Provide technical input to the preparation of Country Strategy Papers and portfolio reviews, with particular emphasis on the agriculture and rural development sector;
• Facilitate, direct, as necessary, reviews of the agricultural sector, preparation of agricultural and rural development projects, mid-term reviews and missions, and processing of project completion procedures;
• Prepare terms of reference (TORs) for studies proposed for Bank financing and participate in the evaluation and processing of agricultural and rural development projects;
• Prepare terms of reference and select consultants for missions and oversee the technical aspects of their work;
• Review procurement documents from Regional Member Countries to ensure that they are in line with the Bank Group's Rules and Procedures for procurement and make proposals for actions to be taken by the Bank and relevant implementation entities;
• Review feasibility studies and progress reports on projects and make proposals for actions to be taken by the Bank and the executing agencies;
• Provide technical advice to the Disbursement Division of the Bank on the eligibility of project expenditures;
• Participate in or coordinate the preparation of internal reports and documents of the Department; provide expert advice and contribute to working groups inside and outside the Division;
• Negotiate projects with representatives from Regional Member Countries and support projects in the Board;
• Represent the Bank at coordination meetings with other institutions, in regional and international meetings;
• Manage agricultural projects financed by the Bank; Communicating - giving / exchanging ideas, advising, explaining - with the head of division, division staff, project managers, various donors and counterparts from other multilateral institutions;
• Monitor recruitment and performance of external auditors;
• Contribute to the mandate of the Division, taking initiative and providing support as needed;
• Perform other duties as assigned by supervisor.

Selection Criteria
Including desirable skills, knowledge and experience:

• At least a Master's Degree in Development, an Agricultural Engineer (or related discipline), with a specialization in agricultural economics or agro economics.
• A minimum of seven (7) years of relevant experience, with particular expertise in designing and supporting projects implementation in international financial Institutions.
• Experience in supporting private sector operations would be an added advantage.
• Proven ability to implement country or sector level agriculture analytical and capacity building initiatives;
• A good understanding of cross-cutting issues beyond agriculture and social development (e.g. procurement, governance, donors’ practices) at sector/country level;
• Good knowledge of strategy to deliver transformative projects that will significantly reduce poverty;
• Good knowledge of key aid effectiveness issues especially harmonization of donors’ practices and alignment to borrowers systems.
• Demonstrated intellectual leadership and ability to integrate sector specific knowledge with broader operational strategy and research objectives;
• Good networking skills and judgment which are required in the management of professional relationship with external partners working in Africa.
• Client Orientation to understand, and when appropriate, anticipate client needs, to ensure the clients receive the best possible service from the Bank.
• Ability to apply innovative approaches and change working methods while remaining effective in changing working conditions.
• Ability to communicate and write effectively in French or English, with a good working knowledge of the other language.
• Competence in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint); knowledge of SAP is desirable.

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Reference: ADB/17/517
Location: Côte d’Ivoire
Grade: PL5
Position N°: 50000527

The Complex

• The Vice-Presidency, Human Resources and Corporate Services (CHVP) ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
• The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of Bank’s strategies on people, IT, general services and institutional procurements, language services, business continuity and, health and safety strategies.

The Hiring Department/Division

• The overall objective of the CHMH Unit is to make the Bank an employer of choice by providing staff members with the most conducive and healthy working environment.
• Its mission is to drive the transformation of the Medical and Occupational Health Services offered by the Bank and enhancing health promotion, prevention strategies and comprehensive interventions in an effort to protect, preserve and promote the health and well-being of all Staff members - healthy lifestyles for all.
• Specifically, the Unit seeks to ensure proper application of the Bank’s policies, instructions and procedures on matters of staff health and well-being; formulate health and welfare policies that are consistent with best practices in healthcare in the workplace; and ensure the administration and provision of quality medical care to Bank’s staff and their dependents; facilitate a healthy working environment for staff through the observance of best practices in health and well-being.

The Position

• The role of Occupational health and safety (OHS) Officer is to ensure the overall improvement of working conditions, and the well-being of employees in order to contribute positively to Bank’s productivity.
• The primary purpose of the Bank’s OHS framework is to ensure that the Bank provides staff with highest standards for a conducive, safe and healthy working environment.
• This includes the inspection and regular monitoring of the buildings and equipment (ergonomic chairs, and key board, computer screens, noise and light hazards, etc.

Duties and Responsibilities
Under the overall supervision of the Unit Head of Medical & Occupational Health Services, the Senior Occupational health and safety (OHS) Officer will undertake the following Key Responsibilities:

Employee Relations:

• Establishes and maintains good relationships between Managers and staff
• Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Manager
• Ensures that grievance handling and disciplinary proceedings are carried out in line with Bank rules
• Liaises with recourse mechanisms such as: Ombudsman, Appeal Committee, Ethics and Staff Council
• Builds employee relations capacity and enables management effectiveness through the execution of proactive employee relations initiatives and the delivery of targeted training programs.
• Implements proactive employee relations initiatives and responds to Staff Council organizing activity

Handling Workplace Harassment, Conflict resolution and Investigation:

• Interviews staff members and discusses with them human relations and work related problems that adversely affect morale, health and productivity.
• Evaluates and resolves human relations and work related problems and meets with management to determine appropriate action.
• Investigates problems such as working conditions, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
• Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Division Manager
• Ensures that all employee matters are handled with consistency and fairness without discrimination
• Ensures that grievance handling and disciplinary proceedings are carried out in line with the Bank policy and national legislation
• Helps employees, supervisors and departmental heads to settle work related conflict through advice and recommendation
• Explains and provides advice to staff about the Bank and governing rules, regulations and procedures and need for compliance.
• Provides counsel and advice to Managers and staff regarding Bank policies and procedures.
• Responds to and resolves all types of discrimination charges and grievance
• Develops, schedules, and conducts technical, management and interpersonal skills training to improve employee performance
• Prepares Newsletters and other reports to communicate information about employee concerns and comments and organisational actions undertaken
• Conducts exit interviews with staff to determine if corrective action may retain valued staff
• Handles case management.

Health and Safety Services:

• Ensure a safe workplace environment without risk to health.
• Develop Bank policies, guidelines and procedures relating to health and safety work environment
• Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Bank meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipment and operations.
• Work with General Service Department (CHGS) and arrange for the purchase of suitable equipment and accessories for staff
• Ensure that all accidents are documented, investigated and recommended improvements implemented.
• Ensure that safety inspections are carried out, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees are aware of their responsibilities.
• Establish a full programme of documented health & safety inspections, audits and checks.
• Establish a structured programme of health & safety training throughout the Bank. Liaise with external health & safety consultants in the provision of training programmes and health and safety services.
• Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the Bank.
• Provide regular reports to the Head of Unit, Human Resources Manager, and Board of Directors/Senior Management Team on relevant health and safety activities.
• Liaise with suppliers i.e. Insurers, solicitors etc. Any other reasonable duties which may be required by management from time to time.

Selection Criteria
Including Desirable Skills, Knowledge and Experience:

• Hold at least a Master's Degree or its equivalent in Human Resources Management, Social Sciences, Business Administration or other related disciplines.
• Have a minimum of five (5) years of relevant practical working experience of formulating, implementing and revising H&S policies and procedures.
• NEBOSH (National Examination Board in Occupational Safety and Health) (General Certificate) qualified or working towards NEBOSH certificate accreditation or NEBOSH Environmental Certificate.
• Experience in handling of H&S investigations
• Ability to initiate and manage innovations and changes.
• Active participation in a staff motivation programs.
• Private sector experience is advantageous
• Operational Effectiveness
• Communication
• Problem Solving
• Client Orientation
• Team working and relations
• Ability to communicate effectively (written and oral) in English or French languages, preferably with a working knowledge of the other.
• Competence in the use of standard Microsoft Office Suite applications. Knowledge of SAP is advantageous.

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Reference: ADB/17/518
Location: Côte d’Ivoire
Grade: PL5
Position N°: 50093683

The Complex
The President, plans, supervises and manages the business of the Bank Group. Under the direction of the Boards of Directors, the President conducts the business of the Bank and the African Development Fund and manages operations and activities in accordance with the Agreements establishing the ADB and the ADF.

The President supervises several Departments and Units including Office of the President (PRST0); Independent Development Evaluation Department (BDEV); Office of Integrity and Anti-Corruption (PIAC); Compliance Review and Mediation Unit (BCRM); Secretariat to the Sanctions Appeals Board (BSAB); Administrative Tribunal (BATR); Office of the Auditor General (PAGL); Group Risk Management Directorate (PGRM); General Counsel and Legal Services Department (PGCL); Communication and External Relations Department (PCER); Staff Integrity and Ethics Office (PETH) and Office of the Secretary General & General Secretariat(PSEG).

The Hiring Department

• The Office of Integrity and Anti-Corruption (PIAC) plays an integral role in achieving the mandate of Bank Group by protecting the Bank’s corporate image and reputation, and improving the continent's investment climate through the deterrence, prevention and reduction of fraud, corruption, staff misconduct and other harmful practices within the Bank Group.
• The PIAC has the overriding mandate to undertake unhindered investigations into allegations of corruption, fraud and other malpractices in Bank Group Financed Operations and to conduct investigations into allegations of misconduct involving staff members of the Bank.

The Position

• The objective of Senior Staff Integrity Investigation Officer is to conduct unhindered investigations into allegations of misconduct committed by staff members of the Bank.

Duties and Responsibilities
Under the supervision and guidance of the Division Manager PIAC.2, the Senior Staff Integrity Investigation Officer will:

• Undertake and/or lead investigations into allegations of misconduct involving staff members of the Bank which are not related to fraud and corruption, coercion, collusion and obstructive practices, or the offering receiving or soliciting of bribes, kickbacks or other personal benefits either in kind or otherwise in connection with Bank Group financed or supported activities.
• Receive, screen and investigate allegations or whistle-blowing on staff misconduct, assigned by the Division Manager PIAC.2.
• Review and analyse allegations and whistleblowing information to determine relevance, credibility and verifiability
• Conduct preliminary investigations and review the results to determine availability of sufficient evidence of wrongful conduct or irregularity to warrant comprehensive staff misconduct investigation.
• Conduct sensitive interviews and other related investigative activities;
• Support in coordinating and conducting pre- and post- investigative activities including analysis and prioritization of new allegations and whistle-blower information
• Maintain appropriate processes, investigation tools, case records, archive, testimony and evidence and ensure compliance with chain of custody procedures.
• Operate procedures and mechanisms for ensuring confidentiality of the hotline facility, protection of the whistle-blowers and anonymous reporting of staff misconduct in the Bank.
• Employ surveillance measures deemed necessary and reasonable for the furtherance of staff misconduct investigations.
• Plan staff misconduct investigations and determine investigation objectives, scope, criteria, methodology to be used as well as staff and budget resources required to accomplish the assignment.
• Conduct field work, controlling evidence and data collection and reviewing documents and information gathered in the course of an investigation to ensure that investigation objectives are achieved; evidence protected and adequately support the findings, conclusions and recommendations of the investigation.
• Prepare required written outputs of the highest quality with logical and clear presentation of staff investigative findings.
• Recommend appropriate disciplinary sanctions against Bank staff found to have engaged in misconduct and corrective measures where controls or existing procedures are found to be weak.
• Contribute in the processing of allegations of staff misconduct and providing regular tracking to the Division Manager PIAC.2.
• Monitor and report regularly to the Manager PIAC.2 on the allegations received and screened and their investigation status and implementation of recommendations, as well as performance of any other tasks instructed by the Manager;
• Support the maintenance of the case management system, investigative tools, procedures and mechanisms for staff misconduct investigations to enhance transparency and accountability;
• Contribute to regular updating of the internal manual of investigation procedures which sets out how to investigate misconduct in the Bank.
• Participate in the preparation of the Department’s work plans, progress reports and key performance indicators in consultation with PIAC.1;
• Monitor the implementation of investigation recommendations to prevent reoccurrence of such irregularities and safeguard the assets and image of the Bank.
• Monitor the implementation of investigation recommendations and report the status to the Division Manager PIAC 2.
• Contribute to Capacity Building & Awareness Raising in Staff Misconduct related matters in conjunction with the Division Manager PIAC.1 as part of prevention efforts in the Bank.
• Prepare Quarterly Activity Reports containing the status of allegations, preliminary reviews and assignment progress for the attention of the Manager PIAC.2.
• Contribute to the preparation of the Annual Reports of the Department and other internal and external reports.
• Contribute to special initiatives/projects and undertake other ad hoc assignments upon demand.

Selection Criteria
Including desirable skills, knowledge and experience:

• Hold at least a Master's degree or equivalent in Law, Criminology, Accountancy, Finance, Forensic Auditing or related field.
• A minimum of Five (5) years of substantial professional experience in investigative work, preferably investigations relating to fraud and corruption in public or private sector in a corporate or governmental setting
• A professional Qualifications in Fraud Examination would be an added advantage. It would be desirable to have had experience in working and living in Africa
• Integrity, good judgment, fairness and discretion in dealing with staff and external parties
• Problem solving
• Client orientation
• Team working and relationship
• Reliable, broad and current understanding of the modus operandi of corrupt entities (i.e. large, medium and small companies, consultants, etc.) in a development or similar context and/or procurement, investment and development aid related to fraud, corruption, collusion, coercion and obstructive practices in the African Development Bank’s Group’s sphere of operations
• Strong and proven ability to communicate, write, present and clearly defend findings and recommendations of investigations and strong organizational and analytical ability with attention to detail
• Ability to work independently and manage challenges
• Integrity and strong interpersonal skills and ability to provide team leadership and to develop trust and demonstrate fairness
• Strong interviewing skills, capacity to influence and win the confidence of difficult witnesses
• Ability to communicate effectively (written and oral) in English or French, preferably with a working knowledge of the other.
• Competence in the use of standard Microsoft Office Suite applications; knowledge of SAP is an added advantage.