Information Technology Roles at Enabled Solutions

Job Description

• Work with the sales team in a pre-sales capacity, introducing solutions and services, customizing solutions for clients' business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.
• Respond to customer enquiries, providing product information, generating new opportunities, providing quotations and where required, customer presentations.
• Must be able to articulate and demonstrate Symantec solutions, and position products relative to competition
• Responsible for the technical aspects of the sales cycle, and maintaining customer satisfaction with support and services.
• Propose and sell other solutions including support and service level agreement for a wide range of technologies including HP, Microsoft, VMWare, and NetApp.
• Conducting proof of concept (POC's) and onsite evaluations.
• Provide installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, Security
• Professional with experience in Windows 2003/2008 server environ
• Deliver effective technical customer support, delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies.
• Ability to document, analyze and recommend relevant technologies to meet customers specific business requirement.
• Assist in providing technical response to quotations, prepare proposals, reports and supporting literature.

Minimum Requirements

• B.Sc/HND or equivalent in Computer Science or related field.
• MCTS on Windows Server 2008 or equivalent.
• MCITP/MCSA/MCSE/VCP a plus.
• CCNA/CCNP is an advantage.
• Good Windows usage and support skills.
• Ready to learn and adapt to changes in technology.
• Working knowledge of Enterprise Backup and Antivirus software a plus.
• Experience supporting virtual environments (VMware, VSphere, Citrix, XenServer, Hyper-V).
• Outstanding communication skills.
• Effective with all levels of personnel and organizations.

Salary
Commensurate with Experience

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Job Description

• Managing IT personnel so as to provide network uptime within the acceptable SLA range.
• Ensure that IT personnel manage all machines on domain and related software.
• Coordinate IT personnel tasks to ensure that servers are running at all times and that the latest security updates are loaded.
• Coordinate IT personnel tasks to ensure that latest antivirus patch updates are loaded on all servers and user machines.
• Coordinate IT personnel tasks to ensure that all local and network printers are running efficiently at all times.
• Ensure that only authorised software is loaded on the organisation’s servers and user machines.
• Ensure that all licenses for authorised software are valid and up to date at all times.
• Ensure that firewalls and Mail Scanner are running optimally at all times.
• Ensure all network related and security policies are implemented and followed as outlined in ICT and IS policy documents.
• Manage IP addresses and admin user login / passwords.
• Provide technical solutions to meet customer requirements
• Provide technical pre-sales support for a wide variety of software and hardware product families.
• Provide effective installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, and Security.

Prerequisite

• B.Sc/HND or equivalent degree from a reputable university.
• Minimum of one to years’ experience in similar position.
• MCTS on Windows Server 2008 or equivalent and CCNA certifications
• Good Windows usage and support skills.
• In-depth knowledge of at least 1 Operating System.: UNIX, Linux, or Windows 2000, and work toward attaining knowledge of other Operating Systems.

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Job Description

• Continually upgrade, update and promote the Company websites
• Optimise the use of the website.
• Creating new ideas for the website
• Provide essential documentation, project initiation documents and others.
• Manage multiple projects from concept through completion
• Testing websites across browsers, operating systems and devices
• Monitoring online traffic and conversions
• Ensuring functionality and efficiency of sites and web servers
• Lead creative sessions for project kick-offs
• Create website layout/user interface by using standard HTML/CSS practices
• Create and maintain software documentation
• Cooperate with web designers to match visual design intent
• Designs programs and goal setting.
• Perform sales surveys.
• Solve code problems.
• Remove any dead links and respond to issues with site functionality.
• Create PSDs for visual layout of web pages and convert each design into HTML/CSS.
• Maintains site appearance by developing and enforcing content and display standards.
• Protects site by designing and installing security precautions.
• Performs other duties as assigned.

Prerequisite

• Hands-on experience with network diagnostics, network analytics tools
• JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, E-Commerce, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development.
• Ability to work with little or no supervision.
• Meet given deadlines
• Fluent in written English.