Senior IT Officer at Enabled Solutions

Job Description

• Managing IT personnel so as to provide network uptime within the acceptable SLA range.
• Ensure that IT personnel manage all machines on domain and related software.
• Coordinate IT personnel tasks to ensure that servers are running at all times and that the latest security updates are loaded.
• Coordinate IT personnel tasks to ensure that latest antivirus patch updates are loaded on all servers and user machines.
• Coordinate IT personnel tasks to ensure that all local and network printers are running efficiently at all times.
• Ensure that only authorised software is loaded on the organisation’s servers and user machines.
• Ensure that all licenses for authorised software are valid and up to date at all times.
• Ensure that firewalls and Mail Scanner are running optimally at all times.
• Ensure all network related and security policies are implemented and followed as outlined in ICT and IS policy documents.
• Manage IP addresses and admin user login / passwords.
• Provide technical solutions to meet customer requirements
• Provide technical pre-sales support for a wide variety of software and hardware product families.
• Provide effective installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, and Security.

Prerequisite

• B.Sc/HND or equivalent degree from a reputable university.
• Minimum of one to years’ experience in similar position.
• MCTS on Windows Server 2008 or equivalent and CCNA certifications
• Good Windows usage and support skills.
• In-depth knowledge of at least 1 Operating System.: UNIX, Linux, or Windows 2000, and work toward attaining knowledge of other Operating Systems.