MO Solutions & Operations Manager at Bollore Transport Logistics

Job Description

• The Solutions and Operations Manager develops the Middle Office activities of a branch, in compliance with the policy and targets determined by Country/ Sub-Country Management.

Responsibilities
Manage and develop their Team:

• Ensure that the appointed people knowledgeable and skilled in their areas of responsibility,
• Ensure that their teams master the necessary tools and processes,
• Drive the Branch operational performance,
• Apply the strategy and business processes in line with global policy,
• Assess the operational risks, the quality of service, the financial balance (projects profitability) and branch's competitiveness,
• Ensure compliance with regulatory obligations (e.g.: FMC, TSA, Security, Customs, etc…)

Implement Bolloré Logisitcs' procurement policy and develop solutions:

• Define the implementation policy (e.g.: BSA for air, allocations for sea, road haulers) in relation to the global policy,
• Contribute to negotiations,
• Approve the suppliers at a Branch level,
• Oversee tender requests to Branch suppliers,
• Be accountable for the quality of the Branch's data (e.g.: rate, database),
• Assist to Front Office in designing solutions,
• Act as main contact for the Branch's partners and maintain good relationships with them,
• Monitor supplier service quality,
• Gather information on the quality of supplier follow-up.

Monitor the quality of operational data:

• Guarantee the Bolloré Logisitics operations policy,
• Be responsible for the quality of business data in TMS, DMP, LINK (e.g.: files, events, etc…),
• Ensure the business processes,
• Challenge and support the activity and production costs.

Facilitate the development of business tools:

• Track IT needs within their area of responsibility,
• Contribute to the development of the TMS and DMP tools,
• Be responsible for the Branch's reporting system (to Management and Middle Office).

Profile

• You have a significant experience of minimum 10 years in operations preferably in Africa.
• Excellent communication.
• Well organized/team player.
• Analytics skills.
• Fluent in English.