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Since 1979, we have helped people grappling with the toughest hardships survive - and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
Location Biu, Borno state – Nigeria with frequent travel
Program / Department Summary
Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic development and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys. With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.
General Position Summary
The Program Manager is responsible for the overall management and coordination of two programs focusing on agricultural livelihoods, livestock and markets. The Program Manager provides technical leadership, supervises program staff, and coordinates the implementation of all program activities. The Program Manager will promote a culture of constant program improvement, mentor the program team, integrate monitoring and evaluation into program activities and ensure the delivery of high-quality program that delivers impact.
The first program aims to revitalize the poultry livelihoods and markets in the context of Northeast Nigeria.
The second program aims to facilitate the recovery of agricultural livelihoods and markets in the context of Northeast Nigeria.
Essential Job Responsibilities
Technical oversight
Team Management
Finance & Compliance Management
Influence & Representation
Represent Mercy Corps at partner coordination meetings and with external stakeholders as relevant to the programs.
Security
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility Program staff
Accountability
Knowledge and Experience
Success Factors
The successful candidate should be an individual with a background in livelihoods and livestock (poultry) and market systems who is a good collaborator, facilitator and coach. This position is expected to work in partnership with other international NGOs and multiple stakeholders to produce results in a short timeframe. This position requires patience and flexibility and a person who can motivate buy-in from experts of various fields and contexts.
The candidate will combine exceptional management skills and a strong technical background.
Location Maiduguri, with frequent travel to project locations in NE Nigeria
Program / Department Summary
The Northeast Conflict Management and Stabilization (NE CMS) Program is an expansion from a pilot phase implemented from August 2016 to March 2017. The program is implemented in a consortium with Center for Humanitarian Dialogue, Center for Civilians in Conflict and Okapi Consulting with Mercy Corps being the lead. The program will result in increased peace within and between communities, and increased confidence in government and security institutions to address the root causes of conflict and violent extremism in Borno State. The consortium will strengthen protection of civilians, support social cohesion, address the root causes of violent extremism and contribute to conflict management in Northeast Nigeria by: a) strengthening government and civil-society efforts to address key grievances; b) increasing economic and social engagement opportunities for youth; c) promoting reconciliation and transitional justice at a community level; d) supporting civilian protection and improving civil-military relations; e) laying the groundwork for successful reintegration of former members of violent groups, their victims and IDPs; and f) promoting positive alternative narratives through radio.
General Position Summary[Describe overview of job missioGener
The Program Manager (PM) is responsible for overall day-to-day management and coordination of the NE CMS program at field level. S/he will manage, coordinate, supervise and evaluate program staff in all target LGAs and communities. S/he will also provide technical and strategic management support to the program. The Program Manager will promote a culture of constant program improvement, mentor the program team, integrate monitoring and evaluation into program activities and ensure the delivery of high-quality program that delivers impact.
Essential Job Responsibilities
Strategy & Vision
Program Management
Team Management
Finance & Compliance Management
Ensure compliance with donor and Mercy Corps regulations related to planning an managing program budgets.
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Security
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Senior Program Officers
Reports Directly to: Program Director
Knowledge and Experience
Success Factors
The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Location Maiduguri
Program / Department Summary
The “Using Airwaves for Stability in the Lake Chad Basin” (UAS – LCB) Project is aimed to support Dandal Kura Radio International (DKRI), a Kanuri-language radio station operating in the Lake Chad Basin region through studios in Maiduguri and N’Djamena (reaching audiences in North East Nigeria, Cameroon, Chad and Niger). The support would include coordination with DKRI to produce and air news, current affairs and special content programming to increase understanding of, and support for, the de-radicalization, rehabilitation and reintegration of current and former members of violent extremist groups. This project will result in reduced support for violence, greater openness to reintegrating returning ex-combatants into communities and greater community agency to drive their futures with accurate, credible information.
General Position Summary
The UAS-LCB Project Manager is responsible for the day-to-day implementation of the project including close cooperation with the DKRI staff to ensure delivery of all project results. The Project Manager will work closely with the Director of NE Programs, Head of Office, and support staff (including finance, operations, and administration) to ensure that activities are implemented according to schedule, budget and required quality. UAS-LCB Project Manager reports directly to the Director of NE Programs.
Among other key functions of the Project Manager is to support the research on impact of radio messages, and carry out assessment and monitoring activities with a view to ensure the achievement of the planned project impact. S/he will lead and organize a series of policy dialogues to discuss the findings of the research and develop strategic communication plans, ensure dissemination of the research findings, and mobilizing government officials for strategic communications trainings.
Essential Job Responsibilities
Project Management
Finance & Compliance Management
Security
Ensure compliance with security procedures and policies as determined by country leadership.
Other
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission;
Other duties as assigned.
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None.
Reports Directly to: Director of Northeast Programs.
Works Directly With: Head of Office, MEL, Finance, Program and Operation teams.
Knowledge and Experience
Success Factors
Must be able to work independently and show initiative. Strong leadership, communication, and management skills are essential. Ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Applicants should submit their CV's and Cover Letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org
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