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  • Latest Jobs at Gilead Pharmaceutical Limited

  • Posted on: 25 October, 2016 Deadline: 30 November, 2016
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    GILEAD PHARMACEUTICAL LIMITED - We are a fast growing pharmaceutical company engaged in developing,manufacturing and marketing a broad range of pharmaceutical products.Our core strength lies in developing and manufacturing differentiated pharmaceutical products in-house which
    we commercialize through our marketing infrastructure across geographies and relationships with multi-national pharmaceutical companies across Africa.

    Technical Support Engineer: Medical Equipment


    Job Description

    • The role will require you to acquire expert knowledge of a range of medical diagnostic systems in order to provide high level support to hospital staff (clinical, engineering and IT) this will be done both on site and remotely.
    • You will also be involved with managing the integration of specialist diagnostic medical equipment onto hospital IT networks and interfacing the medical equipment with hospital patient administration systems.
    • The role will involve some travel and is part office and part field based.

    Main Responsibilities

    • Providing expert technical support to customers (both remotely from our office and on-site)
    • Working with hospital engineers and IT personnel on the setup and configuration of new equipment (including network servers and switches)
    • Working as part of an Optima team installing equipment at hospital sites.
    • Setting up and configuring software for new systems at our offices.
    • Developing long term relationships with customers to manage and interpret their requirements
    • Keeping up to date with new product and software developments


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    Food and Nutrition Customer Service Specialist


    Job Description

    • This is an exciting opportunity for an individual looking for a fast paced environment where experience will be drawn upon to effectively assist in resolving customer issues.
    • This individual will also be involved in product testing, documentation and hosting occasional
    • phone training sessions as needed.

    Job Responsibilities

    • Provide timely and efficient application and basic technical support to existing customers via phone, web and/or email Keep customer informed of progression with issues and provide follow up
    • Continually review, revise and update customer account data for accuracy, including contacts and mailing information
    • Provide support and assistance to remote and internal team members
    • Address account escalations and deal with unique customer requirements
    • Keep accurate documentation of support activities and communications
    • The successful candidate must be able to work under pressure in a busy environment and have an aptitude for logical problem solving taking ownership until resolution.

    Required Skills and Qualifications:

    • Requires bachelor's degree in foods and nutrition, dietetics, or a related field OR the equivalent of 1-2 years' work experience in the above mentioned areas
    • Strong PC and system navigation skills, specifically in a
    • Windows-based environment
    • Previous customer service or support and/or basic technical experience required
    • Excellent verbal and written communication skills and interpersonal skills required

    Knowledge and Abilities:

    • Basic knowledge of food and/or nutrition-related information is a must
    • Able to multi-task in a fast-paced environment/set priorities within time constraints
    • Courteous and professional phone manner, demeanor and attitude are essential
    • Proven ability to meet deadlines, problem solve and teach others
    • Excellent organizational, and customer service skills
    • Must be able to work independently as well as coordinate efforts with other team members on universal customer issues.

    go to method of application »

    Logistic Manager


    Key Responsibilities

    • Sourcing vans and allocate buses for both local and transit activities.
    • Follow up on all related documentation; checking of invoices, ensure preparation of delivery notes, LPO’s,Prepare Quotations.
    • Allocating and recording resources and movements,planning routes and load scheduling for multi-drop deliveries.
    • Handling and managing all Daily logistics and operational issues like daily updates of trips, diesel and other expenses, Fuel issuance,
    • Making of daily van budget and Tracking of vans
    • Debtors follow up.
    • Booking in deliveries and Dealing with clients directly and responding to their requirements.
    • Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.

    Desired Education Background, Experience, Competencies and Skills

    • A relevant University Degree or College Diploma.
    • Extensive knowledge of the transportation industry.
    • Tact, diplomacy and calmness, especially when dealing with tired drivers and disgruntled customers.
    • An analytic mind and good numeracy skills.
    • Excellent geographical knowledge.
    • Good people management and coordination skills.
    • Excellent financial acumen.
    • Excellent negotiation and communication skills.
    • Good intuition to make crucial judgment calls.

    Method of Application

    Applicants should send their CVs/Applications

    Note: Only shortlisted applicants will be contacted

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