• Latest Job Openings at Caritas Communication

  • Posted on: 23 September, 2016 Deadline: 7 October, 2016
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  • Caritas is Africa’s leading reputation management consultancy with specialist services for all sectors of the Nigerian economy, including the power and energy sector. We assist clients to build and sustain reputation while enhancing focus on the bottom line.

    Deputy Manager, Client Services

     

    DESCRIPTION
    Purpose
    Coordinate liaison between the agency and business partners/clients.
    Coordinate business operations in support of clients’ business and ensure overall flawless service delivery.

    Key Roles and Responsibilities

    • Improve communication between agency and clients while providing quick responses to clients’ requests.
    • Receive, coordinate & provide clients with timely updates & statuses of ongoing projects
    • Identify, negotiate and manage strategic relationships with partners, vendors and other stakeholders
    • Actively seek industry information on how to improve service offerings to assure client satisfaction
    • Coordinate/manage key deliverables/milestones across clients, with clear delivery dates, accountability/identified 'owners', dependencies, performance against target delivery dates
    • Attend client meetings & ensure that meeting notes are sent timely

    Required Skills and Competencies

    • Excellent oral and written communication skills/relationship management skills
    • Excellent presentation skills (must be proficient in use of Microsoft Word, Excel, PowerPoint, etc.)
    • Must be presentable and well-groomed
    • Budget management and problem solving skills

    Experience and Qualifications

    • 5-7 years experience in similar role in a PR agency, advertising firm, etc.
    • Bachelor’s Degree in Business Administration, Marketing, Statistics, or any course in social science & humanities.
    • Post graduate qualification will be an added advantage
    • Possession of relevant certification in marketing

    go to method of application »

    Manager, Strategy & Business Development

     

    Purpose
    To coordinate development of strategic and fit for purpose business plans and ensure that the quality of work meets client's objectives and in a manner that delivers value.
    In addition, successful candidate will lead agency’s effort to break into new business territories and win new businesses.

    Key Roles and Responsibilities
    Strategy

    • Develop world-class communication, engagement & stakeholder management proposals & strategies for existing clients & prospects
    • Research and assist in the presentation of new business proposals
    • Develop research, surveys, market studies for existing business and prospects
    • Develop and implement creative business proposals to market the companies’ business offering such as The Reputation Solutions Faculty

    Business Development

    • Develop business development strategies to maximize identified opportunities to procure new clients and retain existing ones.
    • Coordinate company-wide prospecting activities aimed at identifying potential leads, uncovering needs within those prospects and qualifying those leads to relevant strategic business units.
    • Develop and implement effective business development initiatives to convert prospects into clients.
    • Establish long-term plans to retain existing clients and increase the company’s share of the business.
    • Implement effective business intelligence strategies aimed at ensuring the company remains abreast of market trends and developments, and is able to continuously monitor the strategic interests of clients.
    • Research, analyze, and propose pricing strategies for agency’s products and service

    Required Skills and Competencies

    • Communication and engagement strategy development
    • Excellent research skills and ability to apply insights thereof to problem-solving
    • Excellent written and communication/relationship management skills
    • Excellent presentation skills (must be proficient in use of Microsoft Word, Excel and Power Point)

    Experience and Qualifications

    • Minimum of 7-10 years experience in Public Relations/Advertising two of which must have been spent as a senior account executive
    • Bachelor’s Degree in English, Mass Communication, Public Relations, and any social science or humanities course
    • Post graduate qualification will be an added advantage
    • Certification by the Nigerian Institute of Public Relations (NIPR), APCON etc.

    Method of Application

    Applicants should send their Cvs to hr@caritaspr.com

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