• Latest Job Vacancy at Telvida Communications Services

  • Posted on: 17 August, 2016 Deadline: 20 August, 2016
  • View Jobs in ICT / Telecommunication View All Jobs at Telvida Communications Services
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  • At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support.

    Solution Engineer

     

    Responsibilities

    • Develop technical documents such as product specifications, Visio diagrams, etc
    • Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
    • Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
    • Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
    • Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
    • Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
    • Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.

    Requirements and Qualifications

    • A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
    • Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
    • In-depth knowledge and understanding of networking technologies, design principles and practical application
    • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
    • Familiarity with installation and maintenance of Video Conferencing, Unified Communication and Collaboration solutions will be an added advantage
    • Cisco certifications such as CCNA and/or CCDA will be an added advantage
    • Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
    • Excellent skills in teamwork, leadership and communication
    • Professional self-starter, high level of motivation, customer empathy and ethics
    • Strong analytical and reasoning abilities
    • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
    • Candidate must be result-oriented

    Method of Application

    Applicants should send their cover letter and CVs to: careers@ng.telvida.com Subject should be the position with the location in bracket e.g. SOLUTION ENGINEER (PORT-HARCOURT)

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