Vacancies at Ibadan Electricity Distribution Company (IBEDC) Plc

Job Description

• To provide solutions when the network, technical equipment/infrastructure breaks down or are no longer functioning efficiently      

Responsibilities

• Coordinates the activities of the technical crew in carrying out technical operations at the Business Hub to ensure a high degree of reliability/availability of the network (maintenance, refurbishment, modifications; and construction, installations, commissioning, and testing of equipment.
• Ensures all technical equipment is functioning properly within safety margins
• Responds to customer complaints relating to the network / technical aspects - investigates root cause of problems and initiates corrective actions to rectify problems
• Ensures all field activities are carried out according to safety standards
• Escalates equipment conditions or other facility anomalies that could affect electricity supply which cannot be resolved at the Business Hub level
• Prepares reports on technical operations activities as required
• Supervises contractors and ensures that all activities conform to company quality policies and procedures and accepted technical standards.
• Performs on-the-job training for technical crew on the proper use of equipment including accompanying SOPs.
• Maintains up-to-date Asset Registers for the Business Hub.
• Optimal control of power supply to priority customers (Energy Management).

Requirements

• Deep understanding of principles and practices of power distribution operations
• Good knowledge of methods, materials, practices and equipment generally used in the operation, construction, maintenance, and repair of electricity distribution systems
• Deep understanding of principles of electrical instrumentation and mechanical installation, functions and maintenance
• Deep understanding of principles and practices of safety management
• Good knowledge of technical standards/ regulations and statutory requirements guiding electricity distribution systems
• Good stakeholder management and negotiation skills
• Good report writing and oral communication skills
• Ability to operate/drive motor vehicles/trucks

Qualifications and Requirements
Educational Qualification:

• A first degree / HND in Electrical Engineering
• A post graduate qualification in power systems engineering or management fields is an added advantage

Professional Qualification:

• Possession of certifications in Engineering is required; Membership of a professional body is required e.g. NSE, COREN

Desired  Experience:

• At least 10+ years of varied maintenance and operational experience in the Power or Telecommunications Sector.
• At least 5 years’ experience in a supervisory role
• Driver’s license is required

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Job Description

• Job Objectives To coordinate / direct the activities of IBEDC’s Business Hub (including undertakings and service centres) to drive financial and operational performance

Job Responsibilities

• Provides general oversight of the Business Hub
• Translates the organisation’s overall business performance goals into specific performance targets for the BH and outlines actions plans:
  • Defines KPIs and performance targets
  • Develops strategic marketing plans to meet specified revenue targets set by the organisation
• Ensures all new service connections are carried out according to IBEDC meter deployment strategy and approval procedures 
• Develops and maintains cordial, professional and mutually beneficial relations with customers by maintaining premier customer service
• Maintains customer satisfaction by driving initiatives to understand customer expectations and developing effective strategies to meet and exceed such expectation
• Ensures BH operations are in compliance with IBEDC’s policies
• Develops budgetary plans for BHs
• Prepares periodic BH operational reports for management
• Creates a harmonious working environment, mentors staff and motivates all team  members to perform efficiently
• Acts as a capable representative of the organisation at the business hub level

Requirements

• Deep knowledge of Utilities Industry
• Strong understanding of the business of IBEDC and related businesses in the electricity sector
• Strategic planning and Business Development (services and products)
• Strong Business & Financial Acumen (including risks management)
• Excellent and demonstrated knowledge of management and marketing principles
• Deep understanding of Marketing & Customer Insights
• Deep Customer Relation Management skills
• Strong problem solving and analytical skills
• Excellent negotiation skills
• Strong managerial/administrative skills
• Excellent interpersonal and communication skills Ability to effectively and persuasively present information to top management, customers, and employees
• Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)

Qualifications and Requirements
Educational Qualification:

• A Bachelor's Degree in Engineering, Business Administration or any related field
• A master’s degree in Business (ideally with a concentration in general management) is required

Professional Qualification:

• Membership of a professional body in the Engineering and Marketing industry is an added advantage

Desired Experience:

• At least 15 years experience in a high target working environment like utility (electricity) industry or banking, with a minimum of 7 years in a management or supervisory role.