• Jobs at Citibank Nigeria Limited

  • Posted on: 6 April, 2016 Deadline: Not Specified
  • View Jobs in Banking / Financial Services View All Jobs at CITIBANK
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  • Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.

    Compliance Officer

     

    Job Purpose

    • The individual will play a key role in developing and maintaining a robust control environment in the branch/cluster and across the bank in general.
    • He/she will be responsible for coordinating, monitoring and advising on compliance with business, global, regional, and local AML & compliance policies, procedures, and requirements.

    Key Responsibilities

    • Implementation of all applicable compliance and AML/CFT programs at the branch/cluster level;
    • Ensure all compliance reviews/reports are being performed timely, are adequate and appropriately documented;
    • Monitoring compliance to regulatory and internal policies, processes and procedures by staff in the branch/cluster;
    • Daily resolution of compliance issues emanating from the branch/cluster in line with all applicable regulatory requirements  and internal policies and liaising with the Head Office as necessary; 
    • Monthly reports on compliance Status of the branch/cluster to the Chief Compliance Officer;
    • Reporting all forms of compliance breaches to the Chief Compliance Officer;
    • Bringing to the attention of the Chief Compliance Officer any suspicious transaction/activity;  
    • Carrying out compliance advisory services to the branches covered;
    • Liaising with local Regulators, Law Enforcement and other Governmental Bodies and ensure good relationships with the same;
    • Work closely with the Business and other key stakeholders such as Operations & Technology to identify and mitigate the risks associated with existing and new business with emphasis on higher risk customers and transactions;
    • Attend to and where necessary, lead compliance related customer interactions;
    • Contribute to a “no surprise” compliance culture by developing and delivering compliance training programs including providing annual face-to-face training and developing and delivering any other relevant periodic targeted training to employees in the branch/cluster (new hires, transfers and existing staff);
    • Raise the visibility of compliance by specifically improving the compliance risk assessment and compliance testing standards at the branch/cluster; and
    • Manage ad hoc compliance related projects as required.

    Requirements
    Knowledge/Experience:

    • Minimum of 3 years' experience in the Banking sector
    • Knowledge of relevant regulations would be an advantage.

    Skills:

    • Strong written and personal communication skills
    • Attention to detail
    • Ability to manage and facilitate multiple projects
    • Ability to work individually and in teams
    • Proficiency in Microsoft office applications
    • Ability to embrace new technologies
    • Interpersonal skills

    Qualifications:

    • Undergraduate qualification in Finance, Accounting, Economics, Law or degree in any other discipline

    Competencies:

    • Highly organized and methodical with close attention to detail
    • Strong interpersonal skills and a commitment to co-operative and collaborative working
    • Strong team player willing to learn and share experience with other team members
    • Flexibility to work with changing priorities and deadlines

    go to method of application »

    Cluster Compliance Officer

     

    Jobs Locations: Port-Harcourt, Aba and Bonny

    Job Purpose

    • The individual will play a key role in developing and maintaining a robust control environment in the branch/cluster and across the bank in general.
    • He/she will be responsible for coordinating, monitoring and advising on compliance with business, global, regional, and local AML & compliance policies, procedures, and requirements.

    Key Responsibilities

    • Implementation of all applicable compliance and AML/CFT programs at the branch/cluster level;
    • Ensure all compliance reviews/reports are being performed timely, are adequate and appropriately documented;
    • Monitoring compliance to regulatory and internal policies, processes and procedures by staff in the branch/cluster;
    • Daily resolution of compliance issues emanating from the branch/cluster in line with all applicable regulatory requirements  and internal policies and liaising with the Head Office as necessary; 
    • Monthly reports on compliance Status of the branch/cluster to the Chief Compliance Officer;
    • Reporting all forms of compliance breaches to the Chief Compliance Officer;
    • Bringing to the attention of the Chief Compliance Officer any suspicious transaction/activity;  
    • Carrying out compliance advisory services to the branches covered;
    • Liaising with local Regulators, Law Enforcement and other Governmental Bodies and ensure good relationships with the same;
    • Work closely with the Business and other key stakeholders such as Operations & Technology to identify and mitigate the risks associated with existing and new business with emphasis on higher risk customers and transactions;
    • Attend to and where necessary, lead compliance related customer interactions;
    • Contribute to a “no surprise” compliance culture by developing and delivering compliance training programs including providing annual face-to-face training and developing and delivering any other relevant periodic targeted training to employees in the branch/cluster (new hires, transfers and existing staff);
    • Raise the visibility of compliance by specifically improving the compliance risk assessment and compliance testing standards at the branch/cluster; and
    • Manage ad hoc compliance related projects as required.

    Requirements
    Knowledge/Experience:

    • Minimum of 10 years work experience in the Banking sector
    • Experience of at least 3 major areas of banking operations
    • Knowledge of relevant regulations
    • Experience in compliance monitoring reviews, e.g. account opening or periodic reviews

    Skills:

    • Strong written and personal communication skills
    • Attention to detail
    • Ability to manage and facilitate multiple projects
    • Ability to work individually and in teams
    • Proficiency in Microsoft office applications
    • Ability to embrace new technologies
    • Interpersonal skills

    Qualifications:

    • Undergraduate qualification in Finance, Accounting, Economics, Law or degree in any other discipline
    • Relevant higher degree or professional qualification
    • Operations, Control, risk related experience, though not compulsory, will be an added advantage

    Competencies:

    • Highly organized and methodical with close attention to detail
    • Strong interpersonal skills and a commitment to co-operative and collaborative working
    • Strong team player willing to learn and share experience with other team members
    • Flexibility to work with changing priorities and deadlines

    go to method of application »

    Transaction Svs Rep 3

     

    Job Purpose:
    The Teller is a frontline staff and is one of the customer’s first points of contact with the bank and therefore it is essential that, in spite of work pressure, they must wear a cheerful look and countenance.
     
    His/her primary focus is to deliver prompt and efficient services across the counters and at the same time, ensuring compliance with operating and regulatory guidelines. This will include prompt update of registers for transactions requiring reporting to regulatory bodies.
     
    Key Responsibilities:
    The basic objective of the Branch Operations/Cash & Tellers unit is delivery of products and services to customers in a timely and efficient manner. Located in the banking hall, the unit is the major point of contact with customers and the general public hence it is a major driver in determining the level of customer satisfaction through the quality of service provided. Positive customer experience translates directly to business growth through deepening of customer wallet and creates opportunity for new relationships. This underscores the primal position of the unit within the overall context of the bank as a service provider.
     
    The following are the specific tasks and responsibilities of the Counter Service Teller:

    • Perform Local Currency (LCY)/Foreign Currency (FCY) cash transactions over the counter at the branch.
    • Reconcile all collections from  implant locations and resolve issues with the collections, if any
    • Hold custody of cash in the vault.
    • Handling/processing of all over the counter collections.
    • Ensure all customers’ requests/instructions are complete with proper documentation in line with applicable regulations and guidelines of Central Bank of Nigeria, tax laws of the Federal Republic of Nigeria, U.S. anti-boycott and anti-money laundering guidelines, Citigroup policy and local procedures.
    • Time-stamp (validate) and signature-verify all customers’ requests and refer those that require call-back/status approval to supervisor for action.
    • Report all qualifying transactions processed in line with existing limits.
    • Ensure appropriate charges are applied as per bank’s charges list, applying concessions where applicable.
    • Process all customer requests within the standard turnaround time and without error.
    • Ensure stated procedures and policies for all products are adhered to while processing; e.g. advise of daily rates first thing every morning.
    • Update registers, where required, before/after processing.
    • Ensure all transactions processed during the day are fully authorized and there is no pending transaction left on the system before closing for the day.
    • Ensure all cash received and paid is properly accounted for by preparation of teller proof at the end of each day. Perform intermittent balancing during the day.
    • Ensure all cash exchanges are documented in line with policy. Safeguard all cash and valuables under custody.
    • Maintain appropriate confidentiality and security of customer and transactional information stored in any form (images, application files, databases, spreadsheets, papers, registers, files, etc.) in line with local procedures and departmental designations. Ensure proper put-away procedures are observed at close of business and during any temporal absence from workstation.
    • Participate in the quarterly MCA exercise for all counter products and processes and ensure satisfactory MCA ratings are achieved for all products and processes.
    • Handling of expense and internal processing transactions.
    • Preparation and delivery of reports as may be required by implant customer
    • Ensure all performed tasks are closed on Resolve IT at the required/specified intervals.
    • Perform additional projects and responsibilities as assigned by unit management.

    Qualifications
     
    Person Specification
     
    Knowledge:
    • A good University First Degree
    • 6-12 months operations experience will be an advantage.  
     
    Skills:
    • Good Interpersonal/Communication Skills
    • Customer Focused
    • Analytical Mind/Proactive
    • Fast Learner
    • Meticulous & Accurate
    • High level of integrity/sense of responsibility

    Core Competencies:
    • Error Free Processing
    • Ability to work under pressure
    • Compliance with regulatory/institutional requirements
    • Processing within tight turn-around times
    • Preparation of Reports with tight timelines
    • Customer satisfaction in a highly competitive environment
    • Weekend and public holiday work (as and when required) 

    Primary Location: EMEA-NGA-Lagos
    Job Category: Operations
    Schedule: Full-time
    Education Level: Bachelor's Degree
    Shift: Day Job
    Employee Status: Regular
    Travel: No

    Method of Application

    Interested in these positions, apply on Taleo

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