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  • Job Vacancy at Hitachi Data Systems

  • Posted on: 3 February, 2016 Deadline: Not Specified
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  • Hitachi Data Systems provides information technologies, services and solutions that help companies improve IT costs and agility, and innovate with information to make a difference in the world. Our customers gain compelling return on investment (ROI), unmatched return on assets.

    Mission: Society's need for advanced technologies is constantly evolving; in turn, so is Hitachi. With its determination to improve the quality of life for the global community, Hitachi decided to focus on the Social Innovation Business.

    Specialist Solutions Consultant


    Role Purpose:

    • Provide in-depth pre-sales technical support for Sales (Direct and Indirect) and Channel Partners.
    • Be a pre-sales centre of competence for specific HDS Services and Solutions and have a detailed knowledge of all the others.
    • Collaborate with other support functions to drive HDS Product and Service revenues whilst maximising customer satisfaction.
    • Develop relationships with customers to ensure an appreciation of current and potential benefits available from HDS products and services in their environment.

    Key Responsibilities

    • Lead project/virtual solutions bid teams as appropriate.
    • Advise / educate HDS customers, staff and Partners on the technical advantages of the HDS solution with respect to the business need it satisfies.
    • Be regarded internally and externally as pre-sales subject matter expert
    • Understand a customer’s environment and support the account team to develop the customer’s storage strategy.
    • Design HDS storage solutions to represent the optimum technical solution for a customer’s business applications.
    • Identify sales opportunities for the HDS Product, Solutions and Services portfolio.
    • Assist / enable Systems Assurance raising and progressing any necessary Interoperability Support Requests
    • Deliver formal presentations and coordinate/deliver demonstrations of HDS Storage Solutions and Consultancy Services to Customers and Partners.
    • Assist in the completion of proposals for HDS Storage Solutions
    • When authorised, deliver roadmap and NDA presentations to customer / HDS staff
    • Advise on industry-wide technologies, and directions.
    • Provide competitive product / solution comparisons.
    • Ensure that Services personnel are involved at the earliest opportunity within a sales cycle to facilitate a clean hand-over of the engagement to GSS and CS&S.
    • Technically support GSS in their delivery and where necessary participate in project review meetings.
    • Ensure HDS solution performs at the customer site to it’s full potential and that customer personnel are aware of the benefits (ROI) provided
    • Liaise closely with GSS and be the glue that binds the value proposition to the technology.
    • Develop pre-sales technical product and marketing relationships with EHQ and SC.

    Qualifications: Key Skills, Knowledge and Experience


    • At least five years experience within an area of like discipline within a similar competitor organisation, end user or IT consultancy services provider
    • Ability to develop a detailed knowledge of all core HDS Products – Hardware, software, solutions and services
    • Detailed knowledge of other 3rd party HDS Products – depth and breadth
    • Complete ability to understand and exploit customer’s technical issues and align solution to business need.
    • Conversant and comfortable with written and spoken business English
    • Good personal presence, well-organised, adaptable and clear thinker.
    • Ability to work in unstructured environments/situations and handle multiple demands with competing and changing priorities
    • Ensure effective team work and communication in all engagements – with customer staff, HDS account teams and Services colleagues
    • Take advantage of all types of available education material and methods to broaden skills and develop agreed areas of specialisation
    • Willingness to accept responsibility and accountability.
    • Innovative, actively looking for solutions to challenges.
    • Comply with all published HDS policies and guidelines

    “Soft” Skill

    • Appreciation and knowledge of IT industry challenges and related business issues
    • Deliver detailed product / solution / strategy / exhibition / event presentations
    • Deliver product announcement education to the direct / indirect and Partner workforces
    • Detailed knowledge of application to spindle infrastructures with special regard to performance
    • Knowledge of industry best practices for specific solution areas
    • Co-ordinate / generate business solution proposals
    • Excellent customer handling skills - respect and deliver on commitments

    Key Competencies

    • Business Acumen
    • Customer Focus
    • Decision Making
    • Relationship Management
    • Managing for Results Primary Location: EMEA-Nigeria


    Method of Application

    Click here to apply on Taleo

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