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MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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Job description
• Advise user departments and suppliers of MTN’s standard commercial terms and conditions
• Provide information on IT related sourcing requests to user departments from time to time.
• Make recommendations to user departments on sourcing options and solutions.
• Identify procurement saving possibilities
• Timely preparation of sourcing documents (RFQ, RFI and RFP)
• Negotiation with suppliers regarding the supply of IT related goods and services
• Negotiation of pricing Frame Agreements, Price Books and Letters of Intent
• Preparation, issue, receipt and review of all IT related RFI, RFQ and RFP work.
• Provide input to bi-weekly status updates for all IT related reports
Job condition
• Open plan office
• Extended work hours when required.
• Unsociable hours especially during peak periods
Experience & Training
• Minimum of 4 years post-graduation work experience in a reputable establishment with minimum of 3 years dealing with commercial contracts, negotiation, suppliers or accounts.
• Knowledge of telecommunications environment will be an advantage
Minimum qualification
Job description
• Research and analyze financial statement and audit related issues as well as assist the Internal Process Audit Manager in the development of the audit work plan.
• Prepare and conduct work programs for assigned audits assignments.
• Document work done in the form of work papers in accordance with the Internal Audit policies and procedures.
• Work closely with other audit team members to complete each audit exercise until the assignment is completed and wrapped up.
• Draft audit reports to be reviewed by Process Audit Manager and prepare final reports for distribution.
• Collect process related data and statistics from process owners, to determine effectiveness and quality of MTNN services and determine required changes in the processes and practices necessary to provide optimum service in the most cost-effective manner.
• Identify root of business process problems and assist in developing the business case for change, benchmarking and carrying out surveys relating to process operations and improvement.
• Review the performance of Internal Auditor and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Oversee and coordinate all technical activities, the activities of Internal Auditor and ensure all transaction and administrative documentation is recorded and available for business use.
• Coach and train Internal Auditor to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members
Job condition
• Standard MTN office conditions
• Extended work hours
Experience:
• Minimum of 4 years internal audit experience in a reputable organisation with strong internal controls.
• Experience in Process Audit/Internal Audit Practice.
• 2 years in a supervisory role
Training:
• Internal Audit
• Forensics
• Business Risk Management
• Systems Audit
Minimum qualification
Job description
• Coordinating the efforts, inputs and outputs from many internal company departments, to ensure that the design and plan are carried out appropriately.
• Interface with Marketing, business development groups for new services and capacity planning
• The role might require a switch between the intelligent network and core network platforms
• Primary interface with vendors on technical issues
• Define the optimal network topology for the core network platforms for the connectivity of network elements to meet acceptable grade of service
• Execute prompt provisioning of network capacity for all the GSM/WCDMA/LTE NSS elements, features, protocols
• Responsible for designing and dimensioning of the core network and services, to meet the requirements of the RF nominal plan and subscriber growth forecast.
• Plan and design the implementation of future core network products
• Plan and design the network architecture to optimally serve the growth of the core network in terms of traffic, subscribers and value added service capacity
• Carry out feasibility studies for new products and produce a technical report
• Conduct analysis of network model outputs and traffic patterns to evaluate model and proffer solution if necessary
Job condition
• General MTNN working conditions
Experience:
• 4+ years of experience in cellular industry
• Experience with GSM, TDMA, CDMA networks
Training:
• GSM Planning Switching
• GSM System Overview
• AXE System overview
• Statistics and traffic measurement
• GSM Advanced System Techniques
• GSM operation handling MSC/BSC
• GSM OSS statistics handling
• Signaling in the telecommunication network
• GSM/WCDMA node dimensioning
• RF overview
• Network monitoring application training
• Project management course
• MS Excel Course
Minimum qualification BSc
Job description
1.Knowledge of GSM Telecommunication ecosystem and ability to relate this to drive digital transformation reality.
2. Design solutions in alignment with current technology trends to aid the transformation of the organization into two sided telecom structure using best software design patterns as applicable.
3. Support all departments in their software applications, vendor selections and vendor relationships as requested, research new systems and system upgrade recommendations.
4. Review user requirements specifications, acquire a detailed understanding of the testing requirements for a given design, and advise on practicability of proposed architecture /design.
5. Develop designs that support the functional requirements business application projects and include the conceptual, high-level and detailed low level design specifications for build, implementation and support of these business solution.
6. Complete an analysis of the customer's business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements.
7. Assess implications of a given design current and future support model; and prepare an implementation and transition plan.
8.Develop an understanding and layout a plan of the system performance and capacity requirements, standards and criteria to satisfy the customer's business requirements for the solution.
9. Organize and coordinate the activities of the systems design team and communicate all business process changes to them and highlighting the implications on design.
10. Conduct and coordinate regular team/project meetings to provide feedback and receive input from staff members.
11. Manage work flow processes, document weekly reports per functional area and provide input to monitor and execute URS.
12. Monitor application development projects through the individual lifecycles.
Job condition
Experience:
Training:
Minimum qualification
Job description
Job condition
Experience:
Minimum qualification
Job description
• Execute category strategies for Local and Central Categories
• Make inputs to the category Strategy
• Advise user departments and suppliers of MTN’s standard commercial terms and conditions
• Provide daily status updates on user requests
• Make recommendations to user department on sourcing options and solutions
• Provide input for identification of opportunities ,achieve , and track procurement savings
• Execute the procurement processes (RFI,RFP and RFQ) with respect to document preparation , issue, receipt and review
• Timely processing of sourcing related documents (RFQ, RFI, Supplier Correspondence, Purchasing Order etc.)
• Negotiations with suppliers regarding all terms related to the supply of goods and services for all items assigned for local categories
• Interface between Commercial Legal , User Departments and MTNN Suppliers to ensure timely preparation and execution of contracts or agreements and other relevant documents when necessary
• Liaise with Group Procurement for execution of procurement processes for centrally managed categories
• Provide input to periodic reports
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
Experience:
• Minimum of 4 years post qualification experience in a well-structured organization
• 2 years should be in a similar role
• CIPS qualification will be an added advantage
Training:
• Procurement Skills/techniques
• Presentation Skills
• Database Management training
• Communication skills
• Analytical Skills
• Business report writing
Minimum qualification
Job description
• Source information on technical network related faults
• Liaise with the Friendship Centers, Dealers and Sales Outlets across the country to gather information on network related faults.
• Escalate complex problems to appropriate quarters where necessary.
• Interface between the Customer Service Centers and Network Management Center (NMC).
• Manage the technical help line for the NMC.
• Coordinate resolution of network fault reports from the Advanced Help Desk (AHD)
• Interpret technical faults for Switching Systems, Base Station Systems, Transmission and Value Added Systems.
• Attempt first line resolution of all faults related to the HLR.
• Escalate other faults to appropriate quarters and follow up to ensure timely and proper resolution.
• Anticipate and manage change control process.
• Understand and correlate network activity to user impact on planned events.
• Anticipate network related complaints from subscribers; inform all required parties of expected problems and develop plan for speedy rectification.
• Manage MTN product lifecycle from an NMC perspective, ensuring proper awareness, functional description, training, acceptance and operation of new products.
• Prepare and produce periodic reports to NWG Management on network failures, network faults incidences and resolution.
• Compile and distribute reports/information on a daily/weekly/monthly basis to NWG Management and other departments in MTN Nigeria.
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
• On standby throughout the year
Experience:
• 4 years work experience comprising:
• 2-3 years experience in ICT environment, preferably in a telecommunications company.
• Experience working with UNIX, Solaris and Oracle
Minimum qualification
Job description
• Oversee network management; faults detection, analysis, troubleshooting, escalation and resolution of all Satellite network related faults, all year round.
• Provide network management of all Satellite network related faults i.e Configuration, Integration, Service Activation and Operations to ensure optimal network performance, as well as meet business objectives/plans.
• Acknowledge sites’ status on the Linkstar NMS and perform second-line maintenance of Satellite network faults.
• Provide service assurance support for customer in order to sustain continuous service operation according to set quality level.
• Work with Satellite support Engineer or Contractor to bring up new Satellite connection (Vsat) for corporate customer.
• Perform and Co-ordinate Antenna Line-Up Test for a new Satellite Backbone BTS site as well as check on all satellite network elements in MTNN.
• Oversee Configuration and of Satellite modems and DVB Receiver e.g Paradise(P300, PD-10, PD-25), Radyne Comstream, DMD-15/DMD-20, SDM 4000, EF Data as well as daily reading of Satellite backbone connection of both National and International Voice Gateways to ensure continuous service availability.
• Perform/escalate Real Time Performance/Management of all Satellite network elements for effectiveness and provide daily reports for the next action to be carried out to improve network quality.
• Prepare Satellite Modem Data Interface cable to DB-connector and cross connect to MDF cut over to STM Link.
• Act as interface and also provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Center and Datacoms Engineers for planned work/change request and access to all MTN Location.
• Perform SATNOC duties as instructed by Satellite NOC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of specific network faults.
• Assist in the development of an automated process and effective environment to improve the performance of SATNOC as well as the NMC Shift Hand-over and ensure strict compliance.
• Ensure proper management and implementation of all network changes according to the organisation process and procedures to achieve the departmental set goal.
• Provide regular update on MTNN performance and other network issues to all the stake holders (Management, escalation unit, customer relations, and marketing) and other relevant department in MTNN.
• Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the Support Engineer for replacement and assist with resolution of complex faults in order to improve network performance.
• Escalate trouble tickets issued against all MTN Staff, other Corporate Customers, International providers, MTN contractors and all other unresolved faults to the Satellite NOC Co-ordinator; and ensure timely resolution of such.
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
• On standby 24/7 throughout the year.
Experience:
4 years work experience of which
• At least 2 – 3 years hands-on experience in light current, telecommunications or a related field
• Satellite Fundamentals; knowledge and efficient use of Linkstar Management Tool ( Viasat NMS), Basic Satellite Transmission Equipment, Spectrum Analyzer, etc.
• Basic knowledge of Cisco Router
Training:
Best practices in Operational Maintenance Center, Satellite Operations, Network Management Center, Network Operation Center
Minimum qualification
Job description
• Activate newly integrated BTS sites and Nodes (core element) after normal working hours, weekends, and public holidays to ensure optimal network performance and meet business objectives and plans at all times.
• Carry out network management; faults detection, troubleshooting, escalation and resolution of all Base Station Sub-Systems/ Nodes.
• Detect, diagnose and acknowledge all alarms from all Base Station Sub-Systems Nodes or Elements.
• Ensure real time performance management of all Base Station Sub-Systems network elements.
• Provide daily reports and recommend action steps to be carried out to improve network quality.
• Perform routine maintenance on all BSS network nodes across the country.
• Identify malfunctioned BSS network element and trouble spots using various management tools such as Ericsson TMOS, Huaweii Manager M2000, REWSS, and REMEDY etc.
• Resolve faults on Radio Access Nodes (BSC, BTS and Transcoder).
• Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
• Provide security information to all regional security offices across the country in order to protect all MTNN equipments through network surveillance.
• Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
• Provide ideas and feedback on network status to the relevant planning units based on specific KPIs such as Processor Load e.t.c.
• Convey all faulty devices and hardware to field support engineers (Radio, Transmission, ESS and others) and NSMC Coordinator for replacement.
• Assist Capital Program Group Engineers, Radio Engineers, Optimization and Support personnel with troubleshooting, diagnosing and resolution of BSS network faults.
• Ensure proper management and implementation of all network changes according to the organization process and procedures.
• Provide regular updates on MTNN performance and other network issues to all the stake holders (management, escalation unit, sales and distribution, customer relations, marketing and other relevant departments in the organization).
• Ensure NSMC Shift Hand-Over procedure is strictly adhered to.
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
• Regular shift work.
• On standby 24/7 throughout the year
Experience:
• At least 4 years work experience comprising:
• At least 2 – 3 years hands-on experience in light current, telecommunications or a related field.
• Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
Training:
• Basic knowledge of IP Infrastructure and Networking in an Operations and Maintenance Center, Network Management Center and Network Operations Center
Minimum qualification
Interested and suitably qualified candidates should click here to apply online.
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