• Career Opportunities at Regus

  • Posted on: 6 May, 2015 Deadline: Not Specified
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  • Regus is the global workplace provider.

    Its network of more than 2,000 business centres in 104 countries provides convenient, high-quality, fully serviced spaces for people to work, whether for a few minutes or a few years. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful.

    The key to flexible working is convenience and so Regus is opening wherever its 1.8million members want support – city centres, suburban districts, shopping centres and retail outlets, railway stations, motorway service stations and even community centres.

    Sales Manager

     

    Job description

    The Sales Manager/General Manager (GM) is the first key leadership role within the company.  The GM is responsible for leading all aspects of the business centre under their control.  This involves delivering our service to customers on a daily basis as well as managing the centre and its performance. This is achieved through effective business planning, developing your people and growing new and existing customers. To be successful, excellent leadership, planning, and execution skills are required.  The GM must continuously improve performance, identifying opportunities and overcoming challenges.

    Key Areas of Responsibility 

    Leadership

    • Recruit, induct, train and develop your team to maximise their performance and engagement
    • Lead by example and set the highest standards through personal conduct
    • Assign and delegate clear tasks and responsibilities
    • Develop a well thought out business plan with clear achievable objectives
    • Identify business opportunities and implement effective solutions to capture

    Effective Business Planning

    • Every month review, improve and update the centre business plan
    • Communicate to your team and deliver the business plan actions
    • Continuously drive EBIT (Earnings Before Interest and Tax) and EBIT margin through revenue growth and close control of costs
    • Support new company initiatives, including the implementation of new tools and systems to enhance efficiency

    Grow the Business

    • Manage and develop a pipeline of new business to maximise centre occupancy and usage
    • Sales effectiveness: Deliver key metrics of conversion and price
    • Grow the relationship with existing customers
    • Retain and renew relationships with existing customers
    • Influence the volume of new business where required through effective local marketing activities and broker engagement appropriate to the centre

    Customer Service

    • Lead by example, creating a strong ethos of customer service throughout the team
    • Drive customer retention through great service and focused customer engagement
    • Build profitability by developing the products and services existing customers access
    • Maximise customer satisfaction results through regular customer engagement and the highest level of centre standards

    Desired Skills and Experience

    • Sales experience - essential
    • Previous experience generating new leads
    • Previous P&L ownership
    • Customer service focused with the ability to remain flexible and calm in high pressure or continually changing situations
    • Strong communication and interpersonal skills, able to engage and motivate people to take action
    • Comfortable making decisions, evaluating options and considering consequences
    • Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision
    • Knowledge of MS office; Word, Excel, PowerPoint and Outlook

    go to method of application »

    Sales Manager

     

    Job description

    The Sales Manager/General Manager (GM) is the first key leadership role within the company.  The GM is responsible for leading all aspects of the business centre under their control.  This involves delivering our service to customers on a daily basis as well as managing the centre and its performance. This is achieved through effective business planning, developing your people and growing new and existing customers. To be successful, excellent leadership, planning, and execution skills are required.  The GM must continuously improve performance, identifying opportunities and overcoming challenges.

    Key Areas of Responsibility 

    Leadership

    • Recruit, induct, train and develop your team to maximise their performance and engagement
    • Lead by example and set the highest standards through personal conduct
    • Assign and delegate clear tasks and responsibilities
    • Develop a well thought out business plan with clear achievable objectives
    • Identify business opportunities and implement effective solutions to capture

    Effective Business Planning

    • Every month review, improve and update the centre business plan
    • Communicate to your team and deliver the business plan actions
    • Continuously drive EBIT (Earnings Before Interest and Tax) and EBIT margin through revenue growth and close control of costs
    • Support new company initiatives, including the implementation of new tools and systems to enhance efficiency

    Grow the Business

    • Manage and develop a pipeline of new business to maximise centre occupancy and usage
    • Sales effectiveness: Deliver key metrics of conversion and price
    • Grow the relationship with existing customers
    • Retain and renew relationships with existing customers
    • Influence the volume of new business where required through effective local marketing activities and broker engagement appropriate to the centre

    Customer Service

    • Lead by example, creating a strong ethos of customer service throughout the team
    • Drive customer retention through great service and focused customer engagement
    • Build profitability by developing the products and services existing customers access
    • Maximise customer satisfaction results through regular customer engagement and the highest level of centre standards

    Desired Skills and Experience

    • Sales experience - essential
    • Previous experience generating new leads
    • Previous P&L ownership
    • Customer service focused with the ability to remain flexible and calm in high pressure or continually changing situations
    • Strong communication and interpersonal skills, able to engage and motivate people to take action
    • Comfortable making decisions, evaluating options and considering consequences
    • Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision
    • Knowledge of MS office; Word, Excel, PowerPoint and Outlook

    Method of Application

    Interested and suitably qualified candidates should click on preferred job titles to apply online.

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