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The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. ...
Job description
Client Technical Specialists role in West Africa role will have extensive experience and expertise with IBM Integration Bus, MQ and Datapower. They will be responsible for designing and selling MiddlewareConnectivity and Integration solutions as well as leading interaction with the wider ecosystem of Business Partners
Within their area of specialization in connectivity, key activities for the Technical Specialist in this role will include:
• Customer Engagements –Provides leadership and subject matter expertise to the customers in West Africa on connectivity opportunities. Successfully conducts Proofs-of-Concepts, Proofs-of-Technology, Demos, Design/Discovery Workshops, etc. that drive MiddlewareIntegration revenues.
• Technical Sales Accelerators – Delivery of Middleware Technical Sales Accelerators such as Proofs-of-Technology (PoTs), Workshops, and Demos.
• Business Partner Engagement –Develops innovative Middleware enablement Programs for the MiddlewareBP community that highlights important new product features, capabilities, and deployment patterns. Support BP in a way to make them independent from a sales stand point
• Collaborate with the wider IBM team in Middle East Africa and WW for enablement and customer engagements
• Deep hand on Knowledge of Application Server Configuration and Administration is required
Client Technical Specialists are technical consultants to clients, IBM sales teams and IBM Business Partners. They understand the client's business requirements, technical requirements and/or competitive landscape. They provide technical sales support which may include: collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical education; support critical situations; design solutions; and answer technical questions.
Required
Preferred
Job description
Member of team responsible for 24/7 Data Centre Operations and Management
• Provide prompt and efficient technical support for all Data Center environmental systems
• Provide regular update on data center infrastructure utilization for accurate forecast and capacity planning as it concerns space requirement and availability, power infrastructure, network and power cable infrastructure and available cooling.
• Raise/Generate Data Center Change request, Routine preventive maintenance request and space allocation for new installation of any devices/equipment/server/storage/switches etc in the Data Center.
• Constant monitoring of incidence occurrence and approved change implementation for seamless delivery with zero down time as priority
Required
Preferred
Job description
The Storage Technical Sales Specialist will provide subject matter expertise on the IBM Storage Software solutions portfolio to a broad spectrum of sales professionals. This role will be responsible for proactively reaching out to sellers and their customers to understand the data protection needs of their clients, providing solution approaches to meet those needs, and teaming with the local sellers to gain customer concurrence for sponsorship of a solution purchase. During this sales cycle you will be responsible for delivering presentations, demonstrations, and providing technical support during trials or proof of concepts. You will also provide leadership by working with product development and product management on product direction, partnering with sales leaders on key account strategies and competitive positioning, teaming with field enablement teams and the technical community as a whole.
The solutions that you would be positioning and supporting are in the IBM Storage Software solutions portfolio including but not limited to Tivoli Storage Manager solution family including Virtual Environments, Databases, Mail and IBM Flash Copy Manager, as well as IBM Virtual Storage Center solutions such as Tivoli Productivity Center and San Volume Controller.
Candidates should have demonstrated skills in overall storage infrastructure including but not limited to storage area networks, disk subsystems, various tape technologies and software related technologies such as data replication, archiving, deduplication and storage virtualization.
Required
Job description
The Storage Software Sales Specialist will provide subject matter expertise on the IBM Storage Software solutions portfolio to a broad spectrum of clients and partner. This role will be responsible for proactively reaching out to clients and their partners to understand the data protection needs of their clients, providing solution approaches to meet those needs, and teaming with the local sellers to gain customer concurrence for sponsorship of a solution purchase. During this sales cycle you will be responsible for delivering presentations, negotiating deals, and providing high level TCO/ROI engagements. You will also provide leadership by working the extended IBM Systems team and partnering with other sales leaders on key account strategies and competitive positioning, teaming with field enablement teams and the technical community as a whole.
The solutions that you would be positioning and supporting are in the IBM Storage Software solutions portfolio including but not limited to Tivoli Storage Manager solution family including Virtual Environments, Databases, Mail and IBM Flash Copy Manager, as well as IBM Virtual Storage Center solutions such as Tivoli Productivity Center and San Volume Controller.
Candidates should have demonstrated confidence in positioning storage infrastructure including but not limited to storage area networks, disk subsystems, various tape technologies and software related technologies such as data replication, archiving, deduplication and storage virtualization.
Key activities and responsibilities include:
• Articulating the business value of our solutions and products to senior managers and technical decision makers.
• Positioning our solutions in competitive scenarios.
• Identifying, developing and closing opportunities in the territory, whether sourced by IBM sellers or resulting from a direct customer engagement.
• Working within a matrix environment with IBM client teams and business partners to span the entire trajectory from opportunity identification to deal closing.
• Building, managing and progressing a pipeline to achieve sales objectives.
• Maintaining an accurate forecast and an up-to-date status of deals in progress.
Required
Job description
The main responsibility for this role is to provide operations support in the required capacity for IBM client.
• Operation and Maintenance of the hardware and software of VAS nodes,
• Implementation and configuration of different VAS solutions
• Coordinate integration activities between the VAS solutions with the core network, the LAN, the charging systems and the third party content providers
• Application support and development,
• Reporting,
• Second level support for customer care.
• Willingness to perform ad-hoc responsibilities is a job requirement.
Required
Preferred
Job description
• Install, administer, support and maintain Windows servers.
• Install, administer, support and maintain Active Directory and Exchange.
• Install, administer, support and maintain SharePoint.
• Perform upgrades, patching and other core administrative functions.
• Identify and resolve issues within the scope of Microsoft domain, planning, executing and participation in Disaster Recovery exercises.
• Maintain documentation of configuration, administration and maintenance procedures (SoPs).
• Work in cross functional team to perform analysis, design, testing and implementation of solutions in relation to job functions.
• Carryout various scheduled compliance activities and new initiatives in line with customer requirements and company goals.
Required
Preferred
Additional information
Non Technical Skills
1. Team player with the ability to build relationships with both internal colleagues and external customers
2. Must possess the ability to work well under pressure / stress and strict deadlines
3. Should possess the capacity to design/plan lead the projects
Job description
This job role requires strong skills and knowledge related to Facilities, Design and Construction market and projects in Africa. Responsible for developing a sustainable Sourcing strategy. Managing E2E Facility & Construction projects to ensure that Procurement can support IBM on the Africa Infra expansion.
In addition the role is responsible for supporting procurement activities such as business operations, policies and practices, global compliance, supplier contract development and negotiation in support of complex services engagements, and client services geo management. Responsibilities may include interfacing and supporting IBM's country, regional and/or worldwide procurement teams and processes and supporting IBM strategic supply issues.
Required
Preferred
Interested and suitably qualified candidates should click here to apply online.
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