Job in a Fashion Retailing Company via Adexen
Posted on: 27 February, 2015
Deadline: Not Specified
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Adexen Recruitment Agency is mandated by one of the leading distributor of sales products and lifestyle beauty brands in Nigeria to recruit Retail Sales Operations Manager for its operations.
- Develop an in-depth knowledge of Nike’s core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales
- Manage a successful sales team (store managers and sale assistants) and ensure that the team consistently meets or exceeds daily sales performance metrics.
- Ensure and maintain a consistent high level of customer service in the stores;
- Work with HR department to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff.
- Work with Sales Representatives (SMs and SAs) to motivate and drive performance of the Sales Team.
- Consistently ensure that business is conducted with integrity at all times and that behavior aligns with companys’ values.
- Serve as the main point of contact for Sales Team and address calls for most general business issues.
- Work closely with Retail Manager and BM to drive strategy through discussions with Sales Team.
- Analyze performance metrics data and leverage on it to effectively coach and develop the Sales team.
- Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- Act as a liaison/partner between the Sales Team and internal departments.
- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
- Work closely with Retail Manager and the Brand Manager to address brand issues or concerns and to ensure the timeliness of brand performance review.
- Approve expenses and manage profitability reporting as it relates to field metrics.
- Provide support to divisional leadership (i.e. reporting for BM), as necessary.
- Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency.
- Work effectively with internal support departments (BM, Marketing, Professional Services, and Product Planning and Development) to develop effective sales strategies that promote sales to new and existing customers.
- Work closely with BM (Marketing) to create, implement, and track successful marketing campaigns that maximize Nike’s visibility with clients.
- Continuously research and remain knowledgeable of fashion trends and competition.
- Attend sports events and professional association meetings and promote Nike’s product solutions and brand to increase leads and drive sales.
- Complete sales forecasts and sales activity reports and presentations in a timely manner.
- B.A., Business or other related field or equivalent work experience
- Minimum of 5 years Fashion Retail and sportswear sales experience
- Experience managing Sales teams with demonstrated new sales track record & quota attainment
- Demonstrated leadership, communication and problem solving skills
- Understanding of revenue technology helpful
- Ability to effectively utilize analytical tools to monitor performance and effectiveness of
- lead generation
- Demonstrated effectiveness in new business development strategies and lead qualification
- Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills.
- Ability to work effectively in an office-based environment
- Ability to travel as required meeting team and department goals (25%)
Method of Application
Interested and suitably qualified candidates should click here to apply online.
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