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  • Posted: Feb 6, 2015
    Deadline: Not specified
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company

     

    Specialist, Process Review & Operational Efficiency

    Job Summary       

    •     Maintain the Quality Management System (QMS) and ensure its sustainability by championing audit programs and process review exercises, establishing root cause analysis and engaging stakeholders for the resolution on nonconformities.
    •     Implement enterprise policy development to deployment and process performance monitoring with the intent of supporting the effective delivery of objectives.

    Principal Functions       

    •     Document and communicate process review reports with identified process gaps to stakeholders and monitor  implementation of corrective actions
    •     Communicate process review reports and identified process gaps to stakeholders and monitor  implementation of corrective actions
    •     Support the  maintenance of quality Management System  to promote the organisation's competitive edge
    •     Ensure the documentation of non-conformities  and root causes  with correction and corrective actions
    •     Provide adequate monitoring  and status reports on the implementation of the correction, corrective and preventive actions to ensure timely delivery
    •     Analyse audit results to ensure continuous process improvements and support superior product delivery with customer satisfaction
    •     Manage alignment of the policy  and process frameworks  to deliver stakeholder objectives
    •     Continuously ascertain maturity level of enterprise processes in order to monitor the evolution of strategic processes sharing best practices within the organization
    •     Identify and mitigate process bottlenecks in order to achieve process efficiency
    •     Identify and document realistic process controls for tracking and reporting on process performance
    •     Generate periodic KPI performance reports for strategic and functional processes to provide feedback on process effectiveness and efficiency, gaps and corrective actions
    •     Enhance corporate governance through the deployment and maintenance of a robust policy framework
    •     Liaise with user departments to identify and document  required enterprise policies 
    •     Facilitate process awareness trainings and design of workshop materials for internal and external customers
    •     Carry out other assignments as directed by the Manager, Process Review and Operational Efficiency    

    Educational Requirements       

    •     First degree in numerical sciences from a recognized university.

    Experience, Skills & Competencies 

    •     Three (3) to Five (5) years post NYSC work experience
    •     ISO 9001:2008 certification is mandatory
    •     Project Management Certification (Prince 2 or PMP) will be an added advantage
    •     Good communication and presentation skills
    •     Ability to work in a cross functional team
    •     Good understanding of the Telecoms environment
    •     Process Design and Analysis
    •     Policy documentation and analysis
    •     Project Planning and Control
    •     Quality Management System
    •     Project Management (Governance, Risk and control)
    •     Problem Solving
    •     People Management
    •     Collaboration
    •     Presentation/Facilitation
    •     Passion for Excellence
    •     Integrity
    •     Empowering people
    •     Growing people
    •     Team work
    •     Customer Focus

    go to method of application ยป

    Specialist, High Value Sponsorship & Events

    Job Summary       
    Assist in the implementation of Events and Sponsorships primarily targeted at the High Value segment. Managing end-to-end processes with extensive marketing experience and a passion for driving results through innovative thinking.

    Principal Functions       

    •     Identification and reporting of Etisalat related sponsorship trends, best practice case studies and opportunities.
    •     Assist in developing comprehensive integrated proposals and business cases for sponsorship or Etisalat initiatives to the Head, High Value Events & Sponsorship.
    •     Assist in identifying required resources, personnel and funding to execute strategy.
    •     Assist in identification, assessment and evaluation of potential sponsorship properties.
    •     Measure, report and communicate relevant metrics and evaluation to ensure effective measures are applied to existing sponsorship properties ensuring ROI.
    •     Maintain an accurate record update of sponsorship investments and rejections.
    •     Facilitation and management of sponsorship execution for all properties ensuring brand obligations are adhered to by governing bodies, promoter or sponsored bodies and suppliers.
    •     Develop and execute activation plans for new and existing sponsorship assets specifically adding unique value at all event offerings for the target audience.
    •     Engage and manage relevant streams and units for activation requirements ensuring synergy in communication and all deliverables.
    •     End-to-end planning, management and support of events and activations for sponsorship properties in line with agreed processes and procedures.
    •     End-to-end management of all digital applications and platforms for all sponsorship properties.
    •     Perform any other duties as advised by the Manager, High Value Sponsorship and events.

    Educational Requirements       

    •     Bachelor's degree in any field

    Experience,Skills & Competencies           

    •     3 - 5 years post NYSC work experience with 3 years in marketing, advertising, brand management or event activation with project management
    •     Team player, exceptional customer service attitude, versatile and able to work in a fast-paced environment
    •     Excellent analytical, written and oral communication and presentation skills
    •     Knowledge and proficiency in Microsoft Office packages and programmes
    •     Ability to plan and manage a working budget
    •     Strategic and creative thinking
    •     Strong research and analytical skills
    •     Strong network of relevant industry contacts
    •     Understanding of digital and social media markets desirable (Mobile Apps, Website Architecture)
    •     Understanding of luxury market desirable

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

    Note: Click on search jobs by date. Choose a suitable timeframe e.g. Last 5 Days and then click on Search.

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