Graduate Jobs at Etisalat

Job Summary
Assist in the implementation of all projects related to the design, acquisition and deployment of content for all Etisalat websites, portals and value added services (VAS).

Principal Functions

• Assist in Product management and monitoring of all Digital Media Services including but not limited to CRBT, Alert services, Mobile Zone, mobile TV, Mobile Advertising, Mobile Lottery etc.
• Ensure that approved contents and messaging services are rolled out timely and properly managed throughout the product's lifecycle
• Follow up with third party service requests, reconciliations, contract agreement and payments etc.
• Develop and maintain relationships with application vendors and track achievement of SLAs especially as they relate to quality and set KPIs
• Liaise with all relevant stakeholders including but not limited to Brands & Communication, VAS Planning & Operations, IT, Sales, Segment Marketing etc. to ensure proper end to end management of all launched services.
• Proffer initiatives and strategies to drive the uptake of Digital Contents & Media services being offered by Etisalat Nigeria
• Constant monitoring, evaluating and reporting on the performance, subscriber trend and quality of all Digital Media Services utilized by Etisalat Nigeria in line with defined functionalities and specification
• Assist in the coordination of digital media marketing activities.
• Prepare/compile agreed periodic (daily, weekly, monthly etc.) activity and performance reports for the attention of the Manager, Digital Media
• Assist in the development of unit processes, procedures & policies, and ensure conformity by all unit members and other stakeholders
• Ensure full adherence to customer complaint and resolution process for all services being offered by Etisalat Nigeria.

Educational Requirements

• First degree or its equivalent in a relevant discipline.

Experience,Skills & Competencies

• Minimum of one (1) to two (2) years post NYSC work experience.

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Job Summary
Plan and design the Transmission IP Core network to support 2G and 3G sites rollout and any other IP requests for the entire Etisalat Nigeria Network

Principal Functions
·  Plan and design the IP MPLS, VPNs and VLANS IP network for the various core network services.
·  Plan and design end to end core transmission equipment and routers with adequate capacity to support the network roll out.
·  Assists in the design, planning and optimization of packet switching components of Etisalat core network, systems and platforms.
·  Provides inputs in translating Etisalat business plan and subscriber growth assumptions into requirements for the core network packet switching system.
·  Daily monitoring of IP BB Transmission bandwidth utilization and proactive provisioning of additional bandwidth on routes noticed to be prone to congestion.
·  Participate in planning the transmission business cases and the yearly budgets plans.
·  Engage the vendors (during each phase of the rollout) on the suitability and adaptability of proposed equipment and solutions before procurement.
·  Implement OAM on all the IP transmission nodes in the network via IP VPN technology. (BSC, OSN, Routers), including last mile microwave radios.
·  Support transmission team in daily transmission activity.
·  Develop, maintain and update regular records of the deployed IP core equipment.
·  Plan and Ensure redundancy, scalability and security are reflected in the IP core design and BoQ.
·  Generate work orders for IP Core change requests to Operations and deployment team.
·  Maintain in-depth knowledge and databases of existing IP core for Etisalat network infrastructure.
·  Perform any other duties as assigned by the manager transmission network.

Educational Requirements

• First degree or equivalent in Electrical Engineering, Electronic/Telecommunication.

Experience,Skills & Competencies

• One to two years post NYSC work experience

Telecommunications & Mobile Network Standards & Specifications
·  Network Capacity Management
·  IP Technologies
·  Problem Solving
·  Communication
·  Teaming
·  Passion for Excellence
·  Integrity
·  Empowering people
·  Growing people
·  Team work
·  Customer Focus

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Job Summary
Manage the delivery of Etisalat technical projects.

Principal Functions

• Build and maintain effective relationships with equipment vendors as well as coordinate deployment activities between vendors and internal stakeholders in terms of roll out, materials planning, project scheduling, risk and database management.
• Follow up with planning on all Business case process for initiated projects and develop Business case for CAPEX related projects where necessary.
• Responsible for the development of processes & procedures for technical projects.
• Develop collaborative relationships with major stakeholders within and outside the organisation.
• Coordinate CAPEX tracking effort to ensure actual spend vs. projected is according to contract
• Track all invoices against BOQ to ensure projects are accurately capitalised.
• Fully responsible for End to end project status reporting.
• Review technical site surveys at new and existing sites to ensure RFI status for new node installations, existing nodes upgrades/expansion; provide TSS reports as outcome to trigger necessary action in accordance with deployment requirements.
• Prepare MoM for all Project governance meetings and follow up for speedy decisions
• Develop, maintain and effectively execute project plans throughout project lifecycle in accordance with Etisalat project management methodologies.
• Create and maintain a project schedule including activity definition, sequence, dependencies, work effort, duration and associated resource requirements
• Facilitate the completion of dependent projects on schedule such as SAQ, Civil works, Power, MW transmission backbone, leased line last-mile connectivity, inter-shelter infrastructure etc.
• Conduct DAC for all materials to ensure that vendors have not miss items in the BoQ on delivery of equipment to site as delays in network deployment would affect planned monthly progress of the RAN; escalate potential blocking points in the BoQ which could lead to serious delays of the RAN accordingly.
• Manage the equipment deployment providing progress reports, performing quality audits and conduct pre-acceptance tests on network elements.
• Coordinate activities between a number of diverse and different stakeholders who in many cases have different agenda and/or objectives as regards installation, commissioning and integration of network elements.
• Report on the true status of Vendor reporting by means of meetings and visiting their offices/affected sites to gather data and provide management with up to date reports where necessary.
• Relate closely with the Turnkey Roll out, civil design and M&E implementation/Operation teams and come up with the schedules for site infrastructure readiness as it affects core network implementation
• Keep abreast of global and local best practice as it relates to core network equipment deployment, technological advancements, interoperability and backward integration with older technology.
• Maintain in-depth knowledge of existing network infrastructure in various Etisalat target areas that can be leveraged for traffic growth as well as network development and expansion.
• Perform any duties as assigned by the Head, Technical Project Delivery.

Educational Requirements

• HND/ or BSc Electrical engineering or its equivalent

Experience,Skills & Competencies

• Minimum of six (6) to eight (8) years work experience with 3 years in a supervisory role.
• Self-motivated team player.
• Excellent problem solving ability.
• Solid written and verbal communications skills.
• Work well under pressure.
• Understanding of telecommunications infrastructure and optical design.
• Project management
• WDM, CWDM and DWDM networks and hardware.
• Ethernet - 10/100/1000BaseT networks and hardware

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Job Summary

• Plan and coordinate all Project Management activities within the Etisalat Technical Team, to ensure all Technical projects are delivered within projected timelines, cost, quality and contractual obligations.
• Responsible for implementing Technical Project Governance directives including Budget Implementation, Budget Monitoring and Contract Administration.

Principal Functions

• Keep abreast of global and local best practice for end-to-end management of multi-functional technical projects within the Telecom Industry.
• Review the unit/ team's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel, funding to achieve the unit/ function's strategy.
• Establish and maintain relationship with key internal and external stakeholders.
• Work closely with Etisalat PMO & Operational Strategy Department to ensure alignment of all Technical PMO processes and procedures with business requirements and standards.
• Build and manage relationships with diverse set of internal and external stakeholders including Technical teams, non-technical teams and third party suppliers to enhance consistent execution success within the team.
• Build and manage reliable database of project characteristics, documenting all progresses and changes in traceable manner. Ensure diligent update and accuracy.
• Implementation and continuous review of project management automation tools within the Technical Team.
• Documentation and continuous update of all contractual requirements for Technical CAPEX projects.
• Monitoring of Actual CAPEX spends against yearly Budget on line-by-line basis, and providing periodic reports to management at agreed intervals.
• Effective, accurate and timely reporting of Projects to Senior Management. Periodic and ad-hoc reports.
• Manage internal and external expectations in line with project critical success factors.
• Contract management for all Technical CAPEX Projects, to ensure all Etisalat and vendors' activities on projects are in line with Contract Terms and Conditions.
• Lead a team of Project Managers (PMs) responsible for following up and reporting on all Etisalat Technical Projects, end-to-end.
• Work with Technical Functional Heads to ensure quality milestones are identified on projects. Ensure PMs identify and embed agreed milestones in project deliverables.
• Establish and maintain framework for coordinating TPMO activities with Functional Teams and Subject matter experts in the resolution of issues on assigned projects.
• Ensure PMs co-ordinate PAT for all Network elements deployed, facilitate snags clearance where applicable and ensure proper handover to the Network Operations team; confirm RFS, PAC status based on actual project deliverables and perform project closure activities when all project objectives have been accomplished.
• Work with functional teams to identify, analyse, prioritize, mitigate and communicate project risks throughout project lifecycle and during conceptualization phase.
• Ensure timely communication of project status, risk, and escalations to Project Sponsor and Project Steering Committee
• Implement the function's work programs and plans in line with agreed upon procedures and guidelines.
• Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Monitor and control the budgetary needs of the unit/function.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Network Deployment.
• Perform any other duties as assigned by the Director, Network Deployment

Educational Requirements

• First degree or equivalent in a relevant field of Engineering.
• Postgraduate/ professional qualification in Project Management will be an added advantage.

Experience,Skills & Competencies

• Ten (10) to twelve (12) years work experience, with at least three (3) years in a managerial role.
• High level of computer literacy and a good level of articulation, thoroughness and rigor.
• Certification by a global project management institution (eg PMP, PRINCE2), or MSC degree will be an advantage.
• Profound knowledge of managing multi-functional projects, with track record of successful completion of projects, end-to-end.
• Must demonstrate good understanding of GSM Technology including Transmission, Core and Access Networks.
• Ability to operate successfully in a dynamic, complex and fast moving environment.
• Interpersonal and Collaborative problem solving skills.
• Must have good computer skills in handling MS Office packages such as MS Word, Excel, Power Point, Project, Visio etc.
• Strong written and verbal communication skills.
• Financial Management skills.
• Verifiable Leadership skills.
• Highest ethical standards.