Job Openings at FairMoney

About the Role

We are looking for an experienced workspace manager to oversee all workplace-related activities. You will be responsible for preserving the good condition of infrastructure and ensuring that facilities are safe and well functioning. The ideal candidate will be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities and phenomenal efficiency can set you apart from our candidate pool. The goal is to ensure our business’s accommodation is problem-free, secure, and safe so that employees can work under the best conditions.

Responsibility

• Develop and implement facility management programs including preventive maintenance etc.
• Ensure compliance with health and safety standards, industry codes, and regulations.
• Allocate and manage facility space for maximum efficiency.
• Oversee facility refurbishment and renovations and coordinate office moves.
• Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
• Plan and manage facility central services such as reception, security, cleaning, catering, waste disposal, and parking.
• Coordinate and monitor activities of contractors and vendors to ensure quality standards are met and maintained.
• Prepare and track facility budget and monitor expenses and payments and ensure cost savings.
• Manage fuelling and generator contractors.
• Provide regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.
• Develop and implement cost-reduction initiatives.
• Coordinate with relevant internal parties and authorities for insurance plans and agreements renewal.
• Ensuring proper security measures for the workplace, including collaborating with security system vendors and HSE professionals.
• Assure the security of the facility and support HSE Officer (where available) in environmental health and safety compliance.
• Coordinate routine inspection of all office and residential equipment.

Administrative Duties

• End-to-end travel management for employees traveling from overseas, from different office locations (VoA, CERPAC, STR, accommodation, transport).
• Perform the necessary office-administrative duties relating to employee welfare (e.g. local travel support, work tools requests, etc.).

Requirements

• At least 5 years of experience, managing multiple properties.
• Proven experience as facilities manager or relevant position.
• Good facility management. administration skills
• Must have Excel and data analysis skills.
• Multi-tasking ability.
• Good communication skills with senior management and executives - the ability to communicate complex ideas in a simple manner.

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We are looking to hire a Key Account Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:We are looking to hire a Key Account Manager to join our Sales team. To do well in this role you need a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions.
• To reactivate the inactive accounts by calling, and visiting them.
• Monitoring market trends and providing regular competitor feedback.

Requirements

• A minimum of 4 - 6 years of experience in the Merchant business.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.
• Proximity to Umuahia and its environs is very key