Key Accounts Manager (Abia) at FairMoney

We are looking to hire a Key Account Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:We are looking to hire a Key Account Manager to join our Sales team. To do well in this role you need a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions.
• To reactivate the inactive accounts by calling, and visiting them.
• Monitoring market trends and providing regular competitor feedback.

Requirements

• A minimum of 4 - 6 years of experience in the Merchant business.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.
• Proximity to Umuahia and its environs is very key