Jobs at Resource Intermediaries Limited

Responsibilities

• Drive a company-owned van to assigned territories, routes, or customer locations to conduct sales visits and deliveries.
• Load and unload products from the van, ensuring accurate inventory counts and proper handling of goods.
• Establish and maintain relationships with existing and potential customers, addressing their needs and preferences to drive sales.
• Present and demonstrate products or services to customers, highlighting features, benefits, and pricing information.
• Take orders from customers, process sales transactions, and issue receipts or invoices for purchases.
• Negotiate pricing, discounts, and terms with customers to maximize sales revenue and profitability.
• Cross-sell or upsell additional products or services to customers to increase order value and meet sales targets.
• Provide product recommendations, advice, and assistance to customers based on their requirements and preferences.
• Maintain accurate records of sales activities, customer interactions, and inventory levels using sales software or databases.
• Monitor competitor activities, market trends, and customer feedback to identify opportunities and challenges in the sales territory.
• Collaborate with sales managers, supervisors, and colleagues to coordinate sales activities, share insights, and develop strategies.
• Participate in sales meetings, training sessions, and product knowledge sessions to stay updated on company offerings and sales techniques.
• Resolve customer complaints, issues, or concerns in a timely and professional manner, ensuring customer satisfaction and retention.
• Follow safety protocols and driving regulations while operating the company van, ensuring safe transportation of products and personnel.
• Uphold company policies, procedures, and ethical standards in all sales and customer interactions.

Requirements and Qualifications

• High school diploma or equivalent education.
• Valid driver's license and clean driving record.
• Proven experience in sales, preferably in a direct sales or van sales role.
• Strong communication and interpersonal skills.
• Customer-focused attitude and sales-oriented mindset.
• Ability to work independently and manage time effectively.
• Familiarity with sales techniques, negotiation strategies, and closing tactics.
• Basic mathematical skills for calculating prices, discounts, and order totals.
• Physical stamina and ability to lift and carry merchandise.
• Adaptability and flexibility to work in diverse environments and handle various customer situations.

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Responsibilities

• Takes orders and packages gift items.
• Timely delivery of items to the right location.
• Collaborate with other team members to ensure seamless service.
• Makes sure all orders requested for are completely packed.
•  Ensures clients are satisfied with delivered items and show display.

Requirements

• Good communication skills
• Creative and composed
• Ability to manage time well
• Flexible and willing to learn
• Attention to details
• Problem-solving skills
• Highly organized
• Neat and presentable.

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Responsibilities

• Event Planning and Execution: The primary duty is to plan and execute a variety of surprise experiences, such as birthday surprises, marriage proposals, anniversaries, and dinner dates. This includes coordinating logistics, timelines, and necessary vendors to ensure a seamless and memorable event.
• Client Management: The manager must work closely with clients to understand their needs, preferences, and vision for the surprise. They manage communication, address complaints, and ensure high levels of customer satisfaction from initial consultation to the final delivery.
• Logistics and Coordination: This involves managing the practical aspects of the surprise, which can include sourcing and coordinating suppliers, arranging deliveries, managing inventory of gift items, and overseeing the physical setup and decoration of venues.
• Team Supervision: The manager is responsible for leading a team, which may include gift shop assistants, event staff, and delivery personnel. Duties include creating schedules, assigning tasks, providing guidance, and training new employees to ensure the entire team delivers exceptional service.
• Quality Control: The role requires ensuring all aspects of the surprise meet quality standards, from the presentation of gift items to the execution of the event itself, to create "breathtaking" and "luxury" experiences as promised by the company.
• Business Operations: General business responsibilities may include monitoring budgets, managing costs, assisting with marketing initiatives, tracking performance metrics, and preparing reports for senior management.

Requirements

• Qualification: OND / HND / BSc
• Experience: 1 - 3 years

Skills:
A successful Surprise Manager should possess the following skills:

• Excellent organizational and time management skills, as managing complex timelines is crucial.
• Strong communication and interpersonal skills to manage client relationships and lead a team effectively.
• Creativity and an interest in party planning, gift wrapping, and decoration.
• Problem-solving and adaptability to handle unexpected challenges that can arise during events.
• Strong sales and customer service abilities.