Job Roles at Arnergy Solar Limited

• As our Tools and IT infrastructure specialist, you will be responsible for the implementation, configuration, and customization of our enterprise tools including SAP and Salesforce.
• You would work with stakeholders across the business to ensure seamless operations of IT applications, tools, services, ERP and CRM packages across the business.

You will:

• Lead configuration, customization, and optimization of SAP, Salesforce, and other
• ERP/CRM solutions to support core business processes.
• Design, deploy, and maintain secure and scalable IT infrastructure including networks, servers, firewalls, and cloud systems.
• Collaborate with stakeholders for requirement gathering, selection and rollout of enterprise tools and software.
• Ensure high availability and performance of IT systems, including business-critical applications, email, and IoT monitoring platforms.
• Manage and administer the Windows active directory
• Monitor system performance and troubleshoot issues related to connectivity, security, and system reliability.
• Manage backup, disaster recovery, and business continuity processes.
• Maintain IT asset inventory, user accounts, and access rights in accordance with company policies.
• Collaborate with embedded systems and software teams to troubleshoot field data issues.
• Ensure compliance with data protection regulations and industry best practices.
• Conduct regular audits of network and system security.
• Liaise with IT service providers, hardware vendors, and SaaS tool providers to resolve issues and manage licenses.

REQUIREMENTS AND SKILLS

• You’ll be a good fit for this role if you have:
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• Minimum 5 years’ experience in IT infrastructure and operations, with at least 2 years in a leadership role.
• Proven expertise in SAP configuration and administration.
• Hands-on experience in IT infrastructure, networking, and cybersecurity.
• Strong project management skills (PMP, Agile, or Scrum certification is a plus).
• Excellent problem-solving, analytical, and communication skills.
• Experience managing enterprise software implementations in a fast-growing business.
• Hands-on experience in IoT systems, Cloud services and agile methodologies.
• Excellent communication, organizational and leadership skills.

We’d also like to see:

• Flexibility and comfort working in a fast-paced, changing environment
• An attribute of grit
• Good communication, strong leadership qualities
• Compliance oriented, good interpersonal skills
• Excellent time management, task prioritizing and organizational ability
• High level of attention to detail

go to method of application »

You’ll focus on:

Product Management & Engineering Support

• Collaborate with the Product Manager to support the execution of the product roadmap, drive innovation, and ensure alignment with strategic goals.
• Assist in the preparation of Product Requirement Documents (PRDs), technical specifications, and release planning to guide development and delivery processes.
• Coordinate with cross-functional teams (Supply Chain, QA, production, Field operations,
• Projects) to ensure product readiness and alignment with business needs.

Product Specifications & Compliance

• Review all product specifications and ensure conformity with industry standards and certifications (e.g. IEC).
• Lead product compliance assessments and maintain detailed records of testing outcomes.
• Validate compatibility of components and solutions before field deployment.

Product Testing, Evaluation & Reporting

• Conduct lab-based and field-level testing for product performance, safety, environmental resilience, and durability.
• Analyze results and provide technical evaluation reports to make decisive decisions.
• Manage feedback loops between field teams and product development to guide iterative improvements.

Production Assembly Collaboration

• Work closely with the Production and Assembly teams to validate product builds, assembly instructions, and test procedures.
• Provide technical support for resolving issues during assembly and factory acceptance testing.
• Participate in production trials and quality improvement initiatives.

Cross-Team Product Support

• Provide ongoing product support to Field Operations, Project Implementation, and After-Sales Support teams.
• Respond to escalate product issues, perform root-cause analysis, and implement corrective actions.
• Ensure all internal stakeholders are equipped with the right product tools, manuals, and procedures.

Remote Monitoring & Solution Administration

• Administer and monitor remote platforms for solar inverters, battery systems, and other connected products.
• Diagnose faults, communication issues, and platform errors, offering prompt resolution or escalation to relevant teams.
• Assist in firmware rollouts, platform upgrades, and performance tracking.

Innovation, R&D, and Systems Integration

• Collaborate with the Cyber-Physical Systems team to develop and integrate in-house, innovative solutions.
• Participate in R&D initiatives aimed at enhancing current product offerings or developing next-generation energy products.
• Evaluate and recommend improvements in embedded systems, communication protocols, or integrated product functions.

Product Training & Internal Enablement

• Organize and deliver structured training for internal teams (Sales, Field operations, Support, Installers) on:
• Product usage and best practices
• Installation procedures
• New feature rollouts and updates
• Troubleshooting guides and FAQs
• Develop training materials including user manuals, video demos, and guides.
• Conduct periodic refresher sessions and technical engagements with internal and external parties.

REQUIREMENTS & SKILLS

• You'll be a good fit for this role if you have experience with:
• Bachelor’s degree in Electrical engineering, Renewable Energy, Mechatronics, or related field.
• Minimum of 2–3 years’ experience in product development, system testing, or engineering support, preferably in the solar energy or embedded systems industry.
• Solid understanding of solar systems, batteries, inverters, and communication protocols (e.g., RS485, CAN, Modbus, MQTT, TCP/IP).
• Hands-on experience with test equipment, monitoring tools, and troubleshooting both hardware and software.
• Familiarity with remote monitoring portals, EMS, SCADA systems, or IoT platforms is a plus.
• Strong documentation, analytical, and cross-functional collaboration skills.
• Ability to work in a dynamic, fast-paced environment and manage multiple priorities.

Tools & Platforms (Preferred):

• Monitoring tools (e.g., Solarman, Victron VRM, ShineLink, etc.)
• Design & simulation software (e.g., AutoCAD, PVsyst, MATLAB)
• Testing equipment (e.g., multimeters, battery analyzers, network testers, Oscilloscope)
• Product tracking and ticketing systems (e.g., Jira, Confluence, Zoho)