Product Engineer at Arnergy Solar Limited

You’ll focus on:

Product Management & Engineering Support

• Collaborate with the Product Manager to support the execution of the product roadmap, drive innovation, and ensure alignment with strategic goals.
• Assist in the preparation of Product Requirement Documents (PRDs), technical specifications, and release planning to guide development and delivery processes.
• Coordinate with cross-functional teams (Supply Chain, QA, production, Field operations,
• Projects) to ensure product readiness and alignment with business needs.

Product Specifications & Compliance

• Review all product specifications and ensure conformity with industry standards and certifications (e.g. IEC).
• Lead product compliance assessments and maintain detailed records of testing outcomes.
• Validate compatibility of components and solutions before field deployment.

Product Testing, Evaluation & Reporting

• Conduct lab-based and field-level testing for product performance, safety, environmental resilience, and durability.
• Analyze results and provide technical evaluation reports to make decisive decisions.
• Manage feedback loops between field teams and product development to guide iterative improvements.

Production Assembly Collaboration

• Work closely with the Production and Assembly teams to validate product builds, assembly instructions, and test procedures.
• Provide technical support for resolving issues during assembly and factory acceptance testing.
• Participate in production trials and quality improvement initiatives.

Cross-Team Product Support

• Provide ongoing product support to Field Operations, Project Implementation, and After-Sales Support teams.
• Respond to escalate product issues, perform root-cause analysis, and implement corrective actions.
• Ensure all internal stakeholders are equipped with the right product tools, manuals, and procedures.

Remote Monitoring & Solution Administration

• Administer and monitor remote platforms for solar inverters, battery systems, and other connected products.
• Diagnose faults, communication issues, and platform errors, offering prompt resolution or escalation to relevant teams.
• Assist in firmware rollouts, platform upgrades, and performance tracking.

Innovation, R&D, and Systems Integration

• Collaborate with the Cyber-Physical Systems team to develop and integrate in-house, innovative solutions.
• Participate in R&D initiatives aimed at enhancing current product offerings or developing next-generation energy products.
• Evaluate and recommend improvements in embedded systems, communication protocols, or integrated product functions.

Product Training & Internal Enablement

• Organize and deliver structured training for internal teams (Sales, Field operations, Support, Installers) on:
• Product usage and best practices
• Installation procedures
• New feature rollouts and updates
• Troubleshooting guides and FAQs
• Develop training materials including user manuals, video demos, and guides.
• Conduct periodic refresher sessions and technical engagements with internal and external parties.

REQUIREMENTS & SKILLS

• You'll be a good fit for this role if you have experience with:
• Bachelor’s degree in Electrical engineering, Renewable Energy, Mechatronics, or related field.
• Minimum of 2–3 years’ experience in product development, system testing, or engineering support, preferably in the solar energy or embedded systems industry.
• Solid understanding of solar systems, batteries, inverters, and communication protocols (e.g., RS485, CAN, Modbus, MQTT, TCP/IP).
• Hands-on experience with test equipment, monitoring tools, and troubleshooting both hardware and software.
• Familiarity with remote monitoring portals, EMS, SCADA systems, or IoT platforms is a plus.
• Strong documentation, analytical, and cross-functional collaboration skills.
• Ability to work in a dynamic, fast-paced environment and manage multiple priorities.

Tools & Platforms (Preferred):

• Monitoring tools (e.g., Solarman, Victron VRM, ShineLink, etc.)
• Design & simulation software (e.g., AutoCAD, PVsyst, MATLAB)
• Testing equipment (e.g., multimeters, battery analyzers, network testers, Oscilloscope)
• Product tracking and ticketing systems (e.g., Jira, Confluence, Zoho)