Jobs at Skache Intergrated Services Limited

Job Description

• Our client is looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.
• The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
• You should also be able to liaise with the appropriate departments to resolve customer complaints.
• To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Job Responsibilities

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements

• Minimum of an NCE/OND.
• Proven experience working as a telesales executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Must reside in Kuforiji Olubi axis of Abeokuta

Salary
N30,000 - N40,000 + Incentive

go to method of application »

Job Objective

• Present and sell products online on various sites.
• Create content online to attract, engage and convert prospective customers online.
• Grow organic followership and increase brand visibility
• Design a data collection method,to aid analytics
• Design target campaigns and deliver the ROI set
• Co-ordinates the products activation strategy across various locations and states.
• Responsible for client satisfaction from the various online platforms.

Job Responsibilities

• Engage clients online in order to convince them to buy company’s product
• Generating sales leads and create sales funnels
• Meeting or exceeding sales goals and targets
• Ensuring customer supplies and requests get to them promptly
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Planning and executing online campaigns
• Implementing and monitoring social media campaigns
• Understanding and promoting company programs.
• Offer solutions to clients based on need
• Stay up to date with latest social media sites that best suits the campaign
• Measure success of campaigns and online strategy

Job Requirements &Qualifications

• Candidates should possess an OND / HND / Degree in Business, Marketing, Economics or related field
• Minimum of 3 years experience in same role
• Understanding of Google AdWords and analytics,
• Experience in social media marketing, using various platforms
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to work comfortably in a fast-paced environment.
• Excellent knowledge of Facebook, Twitter, Instagram, Google+ etc
• Understanding of SEO and Web traffic metrics
• A commitment to excellent customer service.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers
• Excellent content and media creating skills
• Excellent organizational and time management skills.

Salary
N70,000 - N100,000 monthly.