Jobs at Kimberly Ryan

Responsibilities

• Ensure all equipment covered under SLA agreements have PMs properly scheduled as per terms of the SLA and JCC are fully collected in line with SLA invoice requirements.
• Ensure accurate use of the Service software by coordinators and engineers whilst escalating to management any continued, ongoing problems.
• Manage and monitor service software to resolve Late, Issues and Conflicts in a timely manner.

Requirements

• Bachelor’s degree/HND in Electronics/Electrical Engineering.
• Minimum of four (4) years’ experience in renewable energy
• Technical knowledge of solar panels, inverters, ups systems, and batteries is highly required.
• Proficient in Microsoft Office, especially Word, Excel and Outlook

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Responsibilities

• Maintain a documented system of accounting policies and procedures and manage Lead the Service Department with full accountability for P&L performance, revenue growth, margin improvement, and achievement of all financial KPIs.
• Develop and execute a commercial strategy for aftersales services, focusing on expanding service revenue streams, increasing contract value, and identifying new business opportunities.

Requirements

• Bachelor’s degree in Electronics/Electrical Engineering, MBA/MSC Electrical Engineering is preferred
• Minimum of 8-10 years’ experience in the electrical/ renewable energy sector with at least 3 years after sales experience
• Hands on experience in managing a Service business.
• Proficient in ERP/CRM/ service-related programs.