Latest Jobs at Sigma Consult

Purpose of the Job

• The Team Lead, Facilities is responsible for the management and maintenance of the companys asset portfolio, ensuring compliance with statutory and legislative requirements.
• The role involves providing leadership in operations and maintenance for data centers and network facilities, ensuring the highest levels of operational excellence, KPI targets, and cost efficiency.
• This position also oversees the acquisition, management, and upkeep of network facilities and physical infrastructure, including data centers and Base Transceiver Station (BTS) sites.

Key Responsibilities

Data Centre and Environment Management

• Ensure effective management of all data center operations, adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Negotiate with service providers to deliver efficiencies and cost savings.
• Implement and oversee heat, smoke detection, and fire suppression systems.

Capacity and Property Management

• Ensure 99.5% power and cooling availability at all data centers and central office locations.
• Manage collocation and facility contracts, enforcing penalty clauses where necessary.
• Conduct capacity planning and reviews to drive infrastructure efficiency.

Stakeholder and Contractor Management

• Organize monthly governance meetings with service providers to review performance and address areas for improvement.
• Manage contractors to ensure service delivery aligns with contract terms and oversee timely processing of payments.

Business Continuity and Disaster Recovery Planning

• Develop and implement business continuity plans (BCP) and disaster recovery plans (DCP) for infrastructure sustainability.
• Conduct risk assessments and ensure statutory compliance of assets and services.
• Innovation and Process Improvement

Requirements:

• Minimum Of 4 Years' Experience In Telecommunications Operations Management.
• Proven experience working with multiple suppliers/vendors/partners.
• Significant experience in developing and implementing FM strategy, plans, and systems.

Educational Qualifications:

• University degree in Telecommunications, Electrical Electronics Engineering, or Computer Science (minimum 2.2/Upper Credit).

Technical Skills:

• Expertise in telecommunications operations management, with 4+ years of experience in operations support, installations, and commissioning.
• Advanced knowledge of mobile telecommunications network architecture and data center management.
• Proficient in project management, report writing, and creating presentations.
• Strong negotiation, facilitation, and consensus-building skills.

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Purpose of the Job

• The QA/QC Lead, reporting to the Head of Infrastructure Quality, is responsible for overseeing the quality assurance and control processes for outside plant fiber operations.
• This includes conducting spot checks, milestone and final acceptance testing, managing escalations, enforcing quality standards, and maintaining comprehensive documentation.
• The role also involves ensuring high levels of customer satisfaction, operational excellence, and contributing to the overall quality objectives of the Infrastructure Division.
• Additionally, the QA/QC Lead is tasked with building capacity and developing the teams under their supervision.

Key Responsibilities

Quality Assurance and Compliance

• Ensure all outside plant fiber deployments and operations adhere to established quality standards.
• Conduct periodic audits and verifications of as-maintained information and records.
• Maintain and update standards, specifications, and training documentation.

Reporting

• Prepare and submit weekly, monthly, and quarterly reports on performance indices for the Infrastructure Quality Unit.
• People Management and Training
• Build and maintain strong relationships with customers and stakeholders.
• Drive internal and external training initiatives to enhance team performance.

Key Competencies

Educational Qualifications:

• Bachelor's degree in Civil Engineering or Electrical Engineering.
• Professional certification as a Certified Fiber Optic Technician (CFOT) is an added advantage.

Technical Skills:

• Strong knowledge of turnkey fiber deployments and civil works standards.
• Proficiency in Microsoft Office Tools, AutoCAD/Visio, with knowledge of GIS being an added advantage.
• Excellent communication and presentation skills.

Work Experience:

• At least 5 years of experience in turnkey fiber deployment and civil works standards and specifications.
• Proficient in the use of Microsoft Office Suite, including MS Project, and familiar with CAD and GIS tools.

Other Requirements:

• Hardworking, tenacious, and resilient.
• Action-oriented and tech-savvy.
• Results-driven with excellent decision-making skills.
• Attention to detail, problem-solving, and analytical skills.
• Ability to work effectively in teams.
• Customer-focused with a commitment to self-development.
• Financial Dimensions