Job Vacancies at Reliance HMO

Description

As a Talent Acquisition Officer, you will play a crucial role in attracting, identifying, and hiring top-tier talent to meet the organization's staffing needs. You will be involved in the end-to-end recruitment process, collaborating with hiring managers and HR teams to ensure a smooth and efficient hiring experience.

• Partner with hiring managers to understand their specific hiring needs and preferences.
• Enhance the organization's employer brand by promoting a positive candidate experience and effectively communicating the company's values and culture.
• Implement standardized protocols for candidate communication, feedback, and offer negotiation.
• Ensure a smooth transition from the recruitment phase to the onboarding process for new hires.
• Leverage data analytics to track and measure the effectiveness of recruitment efforts, identify areas for improvement and optimize strategies for maximum impact.
• Work with ATS (Applicant Tracking System) to assess candidate information, including resumes and contact details.
• Continuously evaluate and improve recruitment processes to increase efficiency and effectiveness.
• Conduct thorough candidate assessments, ranging from virtual interviews, resume reviews, phone screenings, and evaluate candidates' skills, experience, and cultural fit with the organization.

Requirements

• 1+ years of experience in talent acquisition, in a high-growth talent acquisition organization.
• Strong knowledge of recruitment strategies, sourcing techniques, and talent acquisition best practices
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Collaboration skills, coupled with the ability to build and motivate high-performing teams.

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Description

We are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.

Key Responsibilities:

• Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.
• Assist prospective clients in their choice of the company’s health plan by providing relevant and accurate information.
• Escalate unresolved issues to the appropriate divisions for resolution and ensure optimal client satisfaction.
• Record details of customers’ complaints, feedback, and suggestions using the appropriate internal communication system.
• Convince inbound prospects to buy our health insurance products or use any of our services.

Requirements

Skills Required:

• HND / B.Sc degree
• Basic proficiency in the use of Microsoft Office tools.
• Willingness to work on a shift basis and on weekends.
• You have at least 1-year experience within a Customer Service or Customer Success role (added advantage if its a bank) or ideally within the Healthcare industry (HMO)
• You possess excellent interpersonal as well as written and verbal communication skills.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You pay strong attention to detail and deliver work that is of a high standard
• You are highly goal driven and work well in fast-paced environments
• Must have a medical qualification or background like (Nursing, Medical lab, Pharmacist, Microbiology etc)

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Description

As a Talent Acquisition Associate, you will play a crucial role in attracting, identifying, and hiring top-tier talent to meet the organization's staffing needs. You will be involved in the end-to-end recruitment process, collaborating with hiring managers and HR teams to ensure a smooth and efficient hiring experience.

• Partner with hiring managers to understand their specific hiring needs and preferences.
• Enhance the organization's employer brand by promoting a positive candidate experience and effectively communicating the company's values and culture.
• Implement standardized protocols for candidate communication, feedback, and offer negotiation.
• Ensure a smooth transition from the recruitment phase to the onboarding process for new hires.
• Leverage data analytics to track and measure the effectiveness of recruitment efforts, identify areas for improvement and optimize strategies for maximum impact.
• Work with ATS (Applicant Tracking System) to assess candidate information, including resumes and contact details.
• Continuously evaluate and improve recruitment processes to increase efficiency and effectiveness.
• Conduct thorough candidate assessments, ranging from virtual interviews, resume reviews, phone screenings, and evaluate candidates' skills, experience, and cultural fit with the organization.

Requirements

• 3+ years of experience in talent acquisition, in a high-growth talent acquisition organization.
• Strong knowledge of recruitment strategies, sourcing techniques, and talent acquisition best practices
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Collaboration skills, coupled with the ability to build and motivate high-performing teams.