Jobs at Hazon Holdings

Job description

We are seeking a highly motivated and experienced Sustainability Manager to join the Eko Carbon Exchange team. The ideal candidate will be responsible for driving the growth and success of the exchange's strategic initiatives in carbon mitigation and adaptation.

Responsibilities

• Develop and implement strategies to promote the Eko Carbon Exchange's initiatives, including the Eko-Climathon and partnership programmes, in the field of carbon mitigation and adaptation.
• Establish and nurture relationships with industry participants such as project developers, green tech start-ups, emissions off setters, brokers, and international partners to drive engagement and collaboration.
• Act as a liaison with external stakeholders, including new business contacts and the general public, providing information and guidance on projects eligible under voluntary carbon programmes.
• Oversee the management and analysis of contacts and opportunities on the assigned platform of Eko Carbon and Commodity Exchange.
• Draft comprehensive proposals outlining "Net-Zero" strategies for prospective clients, helping them navigate the path towards carbon neutrality and sustainability.
• Develop and execute advocacy strategies to improve brand awareness, promote the Eko Carbon Exchange's offerings, and enhance overall profit margins.
• Stay updated with emerging trends, developments, and changes in carbon offsetting and emissions reduction methodologies. Apply this knowledge to enhance project strategies and compliance.
• Collaborate with project teams, clients, auditors, and stakeholders to gather information, address queries, and facilitate smooth certification and verification processes.
• Develop a deep understanding of the Gold Standard, Verra standards and others, including their requirements, guidelines, and processes for project certification and verification.

Qualifications

• Bachelor's degree in business, sustainability, environmental studies, or a related field Advanced degree are preferred.
• The ideal candidate must have carbon crediting and financing experience.
• Proven experience in business development, strategic partnerships, or a related role within the sustainability or carbon market sector.
• Strong understanding of carbon mitigation and adaptation strategies, as well as voluntary carbon programmes.

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Job Summary

• We are seeking a dynamic and results-driven Business Development Executive to join our team.
• The Business Development Executive will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth for the organization, specifically for our e-commerce platform.
• The ideal candidate will have a proven track record in sales and business development, excellent communication and negotiation skills, and a strategic mindset to capitalize on market trends and opportunities.

Key Responsibilities

• Identify and pursue new business opportunities through market research, lead generation, and prospecting activities.
• Build and nurture relationships with prospective clients, understanding their business needs, and positioning our products or services as solutions to their challenges.
• Develop and execute strategic sales plans to achieve revenue targets and business objectives.
• Conduct sales presentations, demonstrations, and proposals to showcase the value proposition of our products or services to potential clients.
• Negotiate terms and contracts with clients, including pricing, delivery schedules, and service level agreements, to close deals and secure new business.
• Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure seamless execution of sales strategies and delivery of solutions to clients.
• Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and innovation.
• Participate in industry events, conferences, and networking activities to build industry connections and promote brand awareness.
• Provide regular reports and updates on sales performance, pipeline activity, and market trends to senior management.

Qualifications and Skills:

• Bachelor's degree in Marketing, Business Administration or a related field.
• 3-4 years proven experience in same or similar role.
• Strong sales acumen with a demonstrated ability to identify and capitalize on new business opportunities.
• Strong negotiation and closing skills, with the ability to navigate complex sales cycles and overcome objections.

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Objectives of this role

• Develop strategic plan for optimized productivity.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes.
• Adhere to company standards for excellence and quality.
• Seek out opportunities for expansion and growth by developing new business relationships.
• 5Provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Core Responsibilities
• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals.
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share.
• Maintain project timelines to ensure tasks are accomplished effectively.
• Develop, implement, and maintain budgetary and resource allocation plans.
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values.

Qualifications:

• Proven experience in a leadership role within the digital media industry, with a track record of success in strategic planning, financial management, and business operations.
• Strong understanding of media trends, technologies, and market dynamics, particularly in the digital landscape.
• Proficiency in data analysis, project management, digital marketing, content creation, and technology tools and platforms.
• Excellent interpersonal skills, with the ability to lead and inspire teams, communicate effectively, and build relationships with stakeholders.
• Knowledge regulatory compliance requirements related to the media industry.

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Job Overview:

The ideal candidate will be responsible for designing and implementing tests, identifying defects, and collaborating with cross-functional teams to ensure the delivery of high-quality software products. The QA/Software Tester will play a crucial role in maintaining product integrity, reliability, and customer satisfaction.

Responsibilities:

• Collaborate with project/product managers, developers, and other stakeholders to understand project requirements.
• Develop comprehensive test plans and test cases based on project specifications.
• Execute manual and automated test cases to validate software functionality, performance, and security.
• Identify and document defects, and work closely with development teams to resolve issues.
• Participate in the selection and implementation of appropriate testing tools.
• Conduct regression testing to ensure that new features or enhancements do not negatively impact existing functionality.
• Work closely with developers, product managers, and other team members to ensure a smooth and efficient development and release process.
• Create and maintain detailed test documentation, including test plans, test cases, and test reports.
• Actively contribute to process improvement initiatives to enhance overall software development and testing processes.
• Stay updated on industry best practices and emerging trends in software quality assurance.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a QA/Software Tester or in a similar role.
• Strong understanding of software testing methodologies, tools, and processes.
• Experience with test automation tools and frameworks.

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Role Summary:

As a Customer Service Officer, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing assistance to ensure customer satisfaction. You will interact with customers via phone, email, chat, or in person, addressing their needs promptly and professionally.

Responsibilities:

• Respond to customer inquiries, complaints, and requests promptly and professionally via phone, email, chat, or in person, and provide accurate information and assistance to resolve issues and address concerns.
• Process customer orders, returns, and exchanges accurately and efficiently, and coordinate with internal departments such as sales, logistics, and finance to ensure timely delivery and resolution of customer issues.
• Maintain customer records and update information in the CRM system, including contact details, interactions, and feedback, and use data analytics tools to track customer satisfaction and identify trends and opportunities for improvement.
• Provide product and service information to customers, including pricing, features, specifications, and availability, and offer recommendations and upsell/cross-sell opportunities to meet customer needs and increase sales revenue.
• Handle customer complaints and escalations professionally and tactfully, and collaborate with management and other teams to resolve issues and improve processes and procedures to prevent recurrence.
• Conduct customer satisfaction surveys and follow-up calls to gather feedback and insights, and use findings to improve service delivery, enhance customer experiences, and strengthen customer relationships.
• Stay updated on company products, services, policies, and procedures, as well as industry trends and best practices, and participate in training and development programs to enhance knowledge and skills.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Communication, or related field.
• Must have 2: 1
• Proven experience in customer service, sales support, or related roles, preferably in a fast-paced environment.
• Excellent communication and interpersonal skills, with a customer-focused mindset and the ability to build rapport and trust with customers.
• Strong problem-solving and decision-making skills, with the ability to think critically, analyze situations, and resolve issues effectively.
• Proficiency in computer skills and experience using CRM systems, Microsoft Office applications, and other business software.
• Ability to multitask and manage time effectively, with strong organizational and prioritization skills.
• Positive attitude, resilience, and adaptability to handle challenging situations and customer interactions professionally.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

Benefits:

• Competitive salary package with opportunities for performance-based incentives.
• Comprehensive benefits package including health insurance, retirement savings plan, and employee discounts.
• Opportunities for career growth and advancement within the company.
• Supportive work environment with opportunities for learning and development.
• Opportunity to make a positive impact on customer satisfaction and loyalty.