Fresh Jobs at Kuda Bank

We are seeking a motivated and enthusiastic SIWES intern to join our Customer Service team. The ideal candidate will assist in handling customer inquiries, providing support, and ensuring a positive customer experience while gaining practical experience in a professional setting.

Requirements:

• Current SIWES student in any discipline (preferably Business Administration, Mass Communication, or related field).
• Good communication and interpersonal skills.
• Willingness to learn and take initiative.
• Basic knowledge of Microsoft Office tools (Word, Excel, Outlook).
• A positive attitude and strong work ethic.

Benefits:

• Hands-on experience in a professional customer service environment.
• Opportunity to develop communication and problem-solving skills.
• Exposure to CRM tools and business processes.

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Responsible for managing IT operational processes, monitor and control access to information assets. Additionally, perform detailed evaluation of information systems and track technology compliance with various international standards.

Responsibilities

• Monitoring and Assessment of Products, Applications, Processes and Databases
• Identifying weaknesses within the organization's information systems, processes and infrastructure and ensure the implementation of measures to minimize such risks
• Devising, innovating and implementing controls to minimize/mitigate risks, vulnerabilities and threats identified for the realization of business objectives.
• Ensure control effectiveness and adequacy for the day-to-day running of business systems, processes and application controls.
• Ensure segregation of duties in all business systems and IT infrastructure by enforcing maker-checker controls for greater accountability
• Generate and distribute management level reports on activities within the Bank’s infrastructure.
• Ensure that changes within the organization are controlled to meet the business requirements of the organization
• Carry out incidence response analysis on varying incidences within the organization
• Perform miscellaneous job-related duties as assigned by the line manager

Requirements

• Bachelor's degree in Computer Science, Information Technology, or any other related field of study
• A good understanding of international standards such as ISO 27001, ISO 22301 and PCI DSS
• At least 2 - 3 years experience working with information technologies, risk and control assessment and other related roles
• Certifications such as CISA, CRISC, or CISSP will be an added advantage.
• Risk Assessment, Analytical Skills, IT Security and Infrastructure Knowledge, Technology Auditing Skill, Communication Skills, Security Testing, SQL Skills
• Knowledge of current technological developments/trends in the fintech space
• Knowledge of auditing concepts and principles
• Perform control reviews
• Ability to evaluate and review a range of cloud and on-prem infrastructure across multiple service and hardware providers.
• Ability to perform control reviews on a wide range of application, system development operations and security procedures and according to international standards.
• Ability to evaluate emerging technologies and identify their potential impact within the existing environment

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We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

• Identifying and investigating cases of fraud across our various channels
• Implementing measures to mitigate fraud risks and prevent fraudulent activities
• Monitoring all electronic transactions to detect suspicious patterns
• Handling escalations and providing timely resolutions to fraud-related issues
• Collaborating with internal stakeholders to identify trends and implement control measures
• Providing investigative findings on reported fraud cases to customers

Requirements

• Bachelor's degree in a relevant field
• Minimum of 1 years of experience in fraud analysis or a similar role
• Strong analytical and problem-solving skills
• Knowledge of fraud prevention techniques and technologies
• Proficiency in using fraud detection tools and software
• Excellent attention to detail and ability to work with large volumes of data
• Good communication skills and ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and handle multiple priorities