Steward at the British High Commission (BHC)

Job ID: 06/20 ABJ
Location: Abuja
Type of Position: Permanent
Grade: A1 (L)
Start Date: 1 April 2020
Job Category: Foreign and Commonwealth Office (Operations and Corporate Services)
Job Subcategory: Protocol, Visits and Events

Main Purpose of Job

• The main purpose of this job is to provide routine stewarding duties and support to the Residence Manager and Team.

Main Duties and Responsibilities

• Act as cover for events at the Residence in the absence of the Residence Manager: 10%
• Provide administrative support to the Residence Manager and handle event correspondence in the absence of the Residence Manager: 15%
• Daily general upkeep and cleanliness of the residential entertainment areas: 10%
• To keep pantry, drinks refrigerator, and cupboards well stocked at all times and maintain sufficient supplies of other household items, including caring for china and stock keeping silver, cutlery and glassware and conduct regular drinks stock valuation: 10%
• Check equipment daily to ensure they are in good working condition and promptly report any defects/malfunctions to the Residence Manager: 10%
• Understand and practice the principles of environmental stewardship: 10%
• Liaise with the Chef on food and drink requirements for proposed menu for functions: 10%
• Contact additional stewards as required once numbers agreed with residence manager: 5%
• To work with the Chef on table setting and managing the food and beverage service: 10%
• Assist in the set up and break down of service areas for all special functions (buffet, barbecue, etc.): 10%

Essential qualifications, skills and experience  

• Fluency in written and spoken English;
• Knowledge and experience in Food and wine pairing
• Previous experience in (or at least good understanding of) events management and/or professional hospitality industry;
• Able to work accurately on own initiative without direct supervision, while keeping the team appropriately informed;
• Customer focus with ability to interact with contacts at all levels, both internal and external;
• Strong interpersonal and communication skills;
• Courteous and discreet manners;
• Ability to prioritise, effectively manage and multitask;
• Excellent organisational and administrative skills, with an eye for detail.
• Flexibility to work evenings (and occasionally at weekend events);
• Good IT skills and working knowledge of Microsoft Office;

Required competencies:

• Changing and Improving, Delivering Value for Money, Managing a Quality Service, Delivering at Pace.

Starting monthly salary ()  
N298,960.22.