Jobs at Lisse Africa

Job Description

• Support company’s philosophy and company culture through the use of Guiding Principlesas part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
• Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Director of Spa.
• Overseeing of spa reception and retails, male and female relaxation rooms, changing rooms, heat and water experiences, linen room, preparation room and offices.
• Be the first point of contact for large groups. Manage the communication with group organizer. Offer competitive proposals. Coordinate appointments and update coordinator with itineraries. Finalize billing arrangements.
• Dealing with dissatisfied or disgruntled guests
• Spa Operations Manager takes reservations when necessary
• Ensure that mistakes are corrected and coach the staff member on the procedures that were performed correctly and those that were performed incorrectly
• Discussing the proper way to close out S&P charges for treatments and products and ensure that emails are handled efficiently
• Reviewing the spa soft for the day and the week to ensure that everything is booked correctly and efficiently for revenue maximization
• Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP’s. Also, replying to guest, vendor, sales and colleague emails.
• Verify individual spa concierge has complete and accurate financial report at the end of shift
• Answering questions from therapists regarding bookings and guest preferences
• Creating an effective schedule that meets the needs of the spa as well as works around the hours of the colleague’s availability. Verify accuracy of input in Spa Soft and room assignments
• Ensuring all therapists are being booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential
• To ensure operational flow, discuss any issues.

Skills / Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3+ years work experience.
• Previous experience in the same role in a luxury hotel brand / environment.
• Guest-focused.
• Functional and technical skills.
• Problem solving ability.
• Organized and excellent in time management.

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Job Description

• We are looking for a Human resource executive to oversee all HR activities and ensure adequate and effective utilization of human resources within the company.

Key Responsibilities

• Ensure that staff filings and documentations are well archived and easily assessable.
• Ensure high quality manpower planning and recruitment procedures are in place, and that these procedures align with the employment regulation and Company policy governing recruitment and selection.
• Build on existing systems to create Human Resource Management tools including job descriptions, competency profiles, Performance Management Systems, Key Performance Indicators & Scorecards to improve efficiency and develop uniformity within the employee population of the company.
• Ensure that all new recruits undergo thorough induction processes to aid their seamless integration into the group
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Excellent human resource management skills.
• Excellent interpersonal skills - people management, mentoring/ coaching and leadership skills.
• Effective in solving complex and demanding operational & managerial challenges
• Highly focused, disciplined, self-driven and goal-oriented.

Job Requirements

• Minimum of Bachelor’s Degree (Second class Upper) in Industrial relations, Human Resource management or any other related field.
• Minimum of 2 years experience as an HR Officer/Specialist.

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Job Description

• We are searching for a courteous and professional Front Desk Officer to work with our client.
• As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support.
• The ideal candidate is friendly, organized, and capable of handling a variety of tasks in a fast-paced environment

Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer and direct phone calls to appropriate individuals.
• Manage inquiries and provide information about the organization's products or services.
• Schedule appointments and meetings, and maintain calendars for staff.
• Receive, sort, and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Monitor and maintain office supplies and equipment.
• Assist with other administrative duties as assigned.

Requirements

• Bsc, BA, HND in any relevant field from a recognized institution
• Proven experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Must be a female for gender balance
• A previous experience in a beauty spa is highly preferred.

Required Skills:

• Excellent customer service skills
• Communication and interpersonal abilities
• Organization and multitasking capabilities
• Professionalism and courteousness
• Strong attention to details
• Adaptability and flexibility
• Problem-solving skills
• Computer proficiency
• Time management and prioritization
• Positive attitude and teamwork.

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Summary

• We are seeking to employ an experienced spa therapist.
• Spa therapists improve their clients’ health and comfort by massaging the sore, tense, and injured areas of their bodies.
• They communicate with clients to pinpoint which areas are in need of attention, determine the source of discomfort, and choose the best massage techniques to apply to the situation.

Job Responsibilities

• Massage soft body tissues to relieve discomfort and provide treatment for injuries, wellness maintenance or medical conditions.
• Apply pressure to specific parts of the body with the hands and fingers to release muscle tension and bring relief from related symptoms.
• Discuss client concerns, medical histories and specific stresses or pains to develop the most effective approach to massage treatment.
• Develop personalized treatment plans for individual clients that specify massage types, treatment areas and treatment frequency.
• Consult with chiropractors, physiotherapists, psychologists, physicians and other healthcare professionals for help with treatment plan development.
• Propose final treatment plans to clients and implement them only after client acceptance and agreement.
• Refer clients to other professionals and therapists when appropriate and necessary to treat additional symptoms.
• Prepare oil blends for clients’ skin and perform other treatment techniques and therapies in addition to massage.

Job Skills & Qualifications
Required:

• Interested candidates should possess a Bachelor`s Degree with 2-3 years work experience.
• Hold a professional massage therapy license.
• Adhere to all current regulations and laws related to massage therapy.
• Ability to handle sensitive client information with confidentiality.
• Ability to pass a background check.

Preferred:

• Commitment to receiving continuing education.
• Customer service experience.

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Requirements

• Candidate should possess an SSCE / GCE / NECO with 2 - 5 years of work experience.
• Must be able to do nails neatly and fast.
• Must have able to maintain a good relationship with customers.
• Must maintain good personal.

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Job Description

• As a Massage therapist,you will be responsible to provide high-quality massage services to clients, ensuring a relaxing and rejuvenating experience.
• This role requires expertise in various massage techniques, a commitment to clients satisfaction, and adherence to health and hygiene standards.

Key Responsibilities

• Perform a variety of massage techniques, including Swedish, deep tissue, reflexology, aromatherapy, and others as required.
• Assess clients’ needs and recommend appropriate treatments.
• Create a comfortable and relaxing environment for clients.
• Maintain cleanliness and hygiene of the work area and equipment.
• Keep accurate client records, including treatment history and preferences.
• Promote additional spa services and products to clients.
• Stay updated on the latest massage techniques and industry trends.
• Ensure compliance with health and safety regulations.

Requirements

• Education: Certification or Diploma in Massage Therapy from a recognized institution.
• Experience: 3+ years of professional experience as a masseuse in a spa, wellness center, or similar setting.
• Proficiency in a variety of massage techniques.
• Strong understanding of human anatomy and physiology.
• Excellent interpersonal and communication skills.
• Ability to build rapport with clients and provide personalized service.
• Commitment to maintaining high standards of hygiene and professionalism.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of complementary therapies such as hot stone massage, prenatal massage, or cupping therapy is a plus.
• Sales or customer service experience is an advantage.