Latest Jobs at United Nations High Commissioner for Refugees (UNHCR)

Standard Job Description

Senior Administrative Officer

Organizational Setting and Work Relationships

• The Senior Administrative Officer is part of the Senior Management of an office.
• The incumbent is responsible for the implementation of general administrative and resource management tasks as delegated by the supervisor.
• S/he will work with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches; work is controlled for meeting expected results. 
• The Senior Administrative Officer will establish and maintain efficient administrative control mechanisms to ensure compliance with UN administrative, financial and human resources rules and procedures. Contacts on administrative/budgetary related issues are mainly with Sections/Units/Offices within the organization both at HQ and in the Field and with local suppliers/services to ensure provision of services and resolution of difficult problems. 
• The incumbent will maintain frequent external contacts with counterparts in other organizations or at working level in national Governments on issues of importance to Organization¿s programmes.
• S/he acts as adviser or representative of the Organization with authority to discuss problems and seek common ground on which to recommend solutions based on predetermined guidelines provided by higher authority.
• The incumbent may directly supervise professional and general service staff, either local or international.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Ensure the provision of resources (human, material and services) necessary to support the day-to-day activities of the staff in the office.
• Manage the day-to-day personnel and administrative operations of the Office.
• Ensure that the working environment is healthy and respectful, and free from hazard or security risks.
• In coordination with Human Resources and Field Security, undertake periodic reviews to ensure that the Office premises are set up and staff accommodation are managed in line with the organizational policies and any related issues are brought to the attention of DHR.
• Undertake missions to field locations to review administrative arrangements and make appropriate recommendations as required.
• Formulate and implement staff safety and security measures, in consultation with the Head of Office and Field Security Officers (FSOs).Ensure MOSS/MORSS compliance in consultation with FSOs.
• Bring issues to the attention of senior management relating to compliance with UNHCR standards of work-life balance, security (including MOSS/MORSS), health, well-being and living conditions of staff, and resource allocation.
• Allocate office space.
• Liaise with Government and other external actors in providing vital supportive services (i.e. processing of visas; tax exemptions, etc.).
• Attend inter-agency meetings with other UN agencies with specific focus on general administration, staff safety and human resources issues (i.e. common services).
• In the absence of an HR Officer, prepare recruitment, appointments and administrative formalities concerning local staff
• Serve in an advisory capacity in counselling staff members.
• Review and approve the settlement of employee entitlements including DSA, local salaries and the Medical Insurance Plan (MIP).
• Advise on matters pertaining to administrative and staffing requirements in the Division/Bureau/Office.
• In cooperation with HR, endorse staffing management strategies, and ensure local compliance with UNHCR¿s workplace standards.
• Issue and extend contracts for locally recruited staff.
• Coordinate training and capacity-building activities to staff in administrative related areas.
• Provide guidance and support on UNHCR¿s internal control framework, financial rules, policies and procedures.
• Prepare the ABOD for the Office, and monitor the budgetary execution of it.
• Control and check the monthly accounts and various administrative activities.
• Ensure that appropriate internal controls are in place.
• In cooperation with Supply, prepare a procurement plan, initiate and coordinate local procurement for the smooth running of the Office.
• Manage contracts and relations with suppliers.
• Recommend local service providers (e.g. building security guards and cleaning companies).
• Award, issue and terminate (local) contracts and frame agreements in accordance with delegated authorities and UNHCR regulations, rules and procedures.
• Serve as a member of the Local Contracts Committee (LCC) in accordance with delegated authorities.
• Participate in the physical verification of UNHCR property plant and equipment. 
• Enforce compliance with UNHCR¿s financial and administrative rules, policies and instructions.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

 
Field(s) of Education 

• Accounting; Public or Business Administration;  Economics; or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

Certificates and/or Licenses 

• UNHCR Management Learning Programme
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience

Essential:

• Minimum 5 years of relevant work experience in an International Organization (United Nations or similar).
• Good understanding and/or experience of financial and HR modules of a major Enterprise Resource Planning system (such as PeopleSoft, SAP or Oracle).
• Excellent communication and negotiation skills.
• Experience of managing people in a multinational/multicultural environments. 

Desirable:

• Completion of relevant UNHCR Management learning programme. Experience in procurement in an International Organization. Accounting qualification from an internationally recognized Institute of Accounting.

Functional Skills 

• IT-Computer Literacy
• UN-UN/UNHCR Administrative Rules, Regulations and Procedures
• CO-Drafting and Documentation
• MG-Resource Management
• GB-Building Maintenance
• SC-Inventory / Stock management
• DV-Vehicle Management
• (Functional Skills marked with an asterisk* are essential) 

Language Requirements 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level.
• The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position.
• Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile 

Required languages (expected Overall ability is at least B2 level): 

• English

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Standard Job Description

Head of Sub-Office

Organizational Setting and Work Relationships

• Head of a UNHCR Sub-Office (HoSO) is a senior managerial position within a given country operation.
• The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager) of the country, who will exercise entire supervisory managerial responsibility over the position.
• The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner.
• Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of the Sub-Office to take the most appropriate course of action.
• Concerning overall physical security concerns, HoSO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed.
• While the functional responsibility of a Head of a Sub-Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies.
• As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and internationals based in the area), Civilian/tribal leaders/elders, local opinion makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged.
• As the extended field representative of UNHCR at the front line of High Commissioner¿s operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative.
• Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
• Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself.
• Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities
• Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
• Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
• Ensure that all security measures of UNHCR office (and residential, wherever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
• Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
• Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds.
• Prepare and submit regular reports, both verbally and written, to the UNHCR Representative. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
• Represent UNHCR in inter-agency fora and with local authorities in the AOR.
• Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards.
• Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation in coordination with local authorities and NGOs.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

• For P5 - 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education 

• Human Resources Management;   
• Personnel Administration;   
• Law;
• Political Science;   
• International Relations;   
• Economics;
• or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

Certificates and/or Licenses 

• HCR Management Lrng Prg;   
• HCR Managing Operatns Lrng Prg;     
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience

Essential

• In-depth knowledge in all aspects of UNHCR¿s Field level operation.  Applied experience of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities. 

Desirable

• Working experience both in UNHCR HQ and/or a Regional Office and the Field.

Functional Skills 

• IT-Computer Literacy;   
• IT-Microsoft Office Productivity Software;
• MG-Office Management;   
• PR-Protection-related guidelines, standards and indicators;   
• HR-Administration of Staff Contracts and Benefits;
• (Functional Skills marked with an asterisk* are essential) 

Language Requirements 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
   

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Organizational Setting and Work Relationships

• As the High Commissioner's senior representative in the country, the Representative provides managerial leadership and oversight to ensure UNHCR's effective performance in the country of her/his assignment. The incumbent usually manages a budget of USD 6 million and above.
• Reporting to the Director of the Bureau, the Representative is responsible and accountable for translating organizational and Bureau-wide objectives and policies into effective programmes.
• Through a continuous process of situational analysis, the Representative works with his/her team to identify strategic objectives and develop coherent, consistent and effective responses to the challenges faced.  
• He/she is responsible for ensuring the adequate provision of technical support and guidance to the office to enable them to fulfil their accountabilities, including those outlined in the Terms of Reference of UNHCR offices as well as the Age, Gender and Diversity Accountability Framework.  
• The Representative works to ensure that UNHCR is widely perceived as an effective and trusted partner.
• S/he is responsible for creating effective networks, relationships, partnerships, and synergies with governments, NGOs, relevant regional political and other fora, civil society, persons of concern and other key strategic partners and actors.
• He/she lends visibility to important strategic issues, promotes concerted action and the commitment of sufficient resources and expertise to address important matters of concern to UNHCR. UNHCR is well integrated into the UN Resident Coordinator System.
• In a complex and demanding political and operational environment, the Representative strives to build a dynamic and sufficiently capacitated team.
• S/he devolves appropriate authorities, facilitates the sharing of expertise and best practice and creates a climate of collaboration, which aims to empower and motivate colleagues to approach challenges with insight and innovation and to work toward achieving measurable and effective results.
• The Representative is responsible to ensure a vibrant Multi-Functional Team approach is established and employed at different stages of the operations management cycle, including in programme monitoring, and engaging the participation of relevant functions within the operation.
• S/he has a responsibility to inform the Bureau and other relevant parties at Headquarters of key political and operational developments in a timely manner.
• The comports and actions of the Representative must always reflect the core values and principles embodied in UNHCR's mandate. A failure on the part of the Representative to adhere to these standards would have negative implications for UNHCR's credibility, operations and, ultimately, the protection and well-being of persons of concern to the Office.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
Strategic Direction:

• Stay abreast of the challenges posed by the local political context.
• Manage a consultative process within the country operations and with external partners.
• Develop and implement a comprehensive communications strategy that generates political and financial support for UNHCR's operations. Mobilize financial support for UNHCR corporate priorities as well for country specific projects.

Operations:

• Implement a results-oriented approach, engaging a robust Multi-Functional Team, for assessing, designing, delivering and monitoring the country operation.
• Ensure that the protection strategy is fully integrated into the country operations plan and that necessary resources are allocated to it.
• Ensure the country operation's adherence to UNHCR's policy on Age, Gender and Diversity Mainstreaming (AGDM).
• Ensure the country operation plans are consistent with the regional and global strategic priorities; manage a participatory process, with stakeholders, to apply UNHCR's standards and indicators in assessing and measuring the performance of the country operations.
• Promote accession to the Convention and Protocol and ensure the application of protection standards in the treatment of persons of concern especially women and children.
• Ensure persons of concern, especially women and children, have access to relevant information; ensure that cases of sexual violence and abuse against girls and boys are reported and dealt with expeditiously.
• Ensure the engagement of UNHCR in the UNCT, UN common programming, planning and funding activities and to actively contribute in the establishment of the CCA/UNDAF and the consequent joint implementation activities.
• Participate in the Cluster approach, ensure UNHCR's Cluster Lead role and implement other IASC and inter-agency/UN policies.
• Ensure that risks to the operation's objectives are regularly assessed, priority risks are identified and risk treatments for the priority risks form an integral part of the operations plans.

Resource Management:

• Ensure that staff and financial resources are commensurate with operational objectives.
• Ensure effective and efficient management of resources within the rules and procedures of UNHCR.
• Establish and manage local administrative mechanisms such as a Local Contracts (or Purchasing) Committee, Local Asset Management Board and APPC.
• Ensure local compliance with UNHCR's human resources (HR) policies including on gender, disabilities, diversity, ethics and HIV/AIDS.
• Manage a process of recruitment, assignment and reassignment of local staff for the country operation, in accordance UN/UNHCR rules and procedures.
• Where necessary, identify the most appropriate affiliate workforce and optimize its use.
• In coordination with the Global Learning Centre, ensure that the learning needs of UNHCR's workforce in the country are identified, assessed and addressed.
• Exercise effective managerial oversight, direction, guidance and support and conduct regular performance appraisals and coaching.

Security:

• In close collaboration with the Designated Official (DO), UNDSS and UN country team/Security Management Team (SMT), gather and analyse information on the local security situation and play an active role in the inter-agency security and contingency planning processes.
• Ensure that appropriate security measures are in place to protect staff, and that the country operation complies with UN  MOSS/MORSS staff security rules, guidelines and procedures.
• Represent UNHCR in the UNCT/Humanitarian Country Team and other inter-agency fora.
• Decide on the country strategy and priorities, country operations plans, and approve the country operation's protection strategy.
• Enforce local compliance with UNHCR's global protection, programme, finance and human resources and security policies and standards.
• Negotiate and sign local agreements with implementing and operational partners.
• Authorize payments as per the organization's Delegation of Authority Plan (DOAP) and in accordance with UN/UNHCR rules and procedures.
• Modify operational projects and reallocate funds, within the approved budgets and in respect of donor earmarking.
• Perform other related duties as required.

Minimum Qualifications

• For D1 - 17 years relevant experience with Undergraduate Degree; or 16 years relevant experience with Graduate Degree; or 15 years relevant experience with Doctorate Degree.

Field(s) of Education:

• Business Administration, International Relations, Law, Political Science, Social Science, or other relevant field.

Certificates and/or Licenses:

• HCR Learning Prog;
• HCR Managing Operatns Lrng Prg;
• HCR Protection Learning Prg.

Relevant Job Experience:
Essential:

• Extensive knowledge of UNHCR operations and services. Extensive knowledge of UNHCR operations and services.
• A high level of skill in management of broad programmes, political decision making and negotiating, as well as demonstrated tolerance to frequently changing and highly charged situations.
• Ability to lead strategic planning, change processes, results-based management and reporting.
• Ability to lead formulation, oversight of implementation, monitoring and evaluation of operations.
• Ability to manage for results: translates strategic aims into achievable plans, with established priorities, monitors them, making periodic adjustments as required.
• Ability to effectively represent UNHCR at the senior level in internal and external meetings and to build strong relationships with clients.

Desirable:

• Knowledge of geo-political realities and their socio-cultural implications.

Functional Skills:

• MG-Client Relationship Management
• MG-Change Management
• PG-Programme Management (project formulation, programme cycles and reporting standards)
• PG-Results-Based Management
• UN-UN/UNHCR Inter-agency Policies, Standards, Programmes, and Partnerships
• UN-UN/UNHCR Mandate and Global Strategic Priorities
• MG-Field Operations Management
• MG-Political Decision Making
• MG-Country/Regional Office Representation
• UN-Analysis of geo-political realities and their socio-cultural implications.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Desired Candidate Profile:

• Extensive knowledge of UNHCR operations and services and Prior senior leadership of UNHCR operations, in particular of large refugee and IDP operations
• A high level of skill in management of broad programmes, including mixed situations consisting of refugee, returnee and IDP contexts, political decision making and negotiating, as well as demonstrated tolerance to frequently changing and highly charged security situations.
• Ability to lead strategic planning, change processes, results-based management and reporting.
• Ability to lead formulation, oversight of implementation, monitoring and evaluation of operations.
• Ability to manage for results: translates strategic aims into achievable plans, with established priorities, monitors them, making periodic adjustments as required.
• Ability to effectively represent UNHCR at the senior level in internal and external meetings and to build strong relationships with clients.

Desirable:

• Knowledge of geo-political realities and their socio-cultural implications.

Nature of Position

• Current Situation: Nigeria is a vast federation with 36 states and one Federal Capital Territory (FCT). The UNHCR operations in the country comprise:
• A country Representation in Abuja, supervising two Sub-Offices (Maiduguri and Ogoja) as well as the Lagos Field Office.
• A Sub-Office in Maiduguri, supervising other smaller offices in the response to an IDP situation that in the past affected the States of Taraba, Gombe, Bauchi, Yobe, Adamawa and Borno.  Currently, the situation is limited to the latter three States.
• A sub-Office in Ogoja, supervising other smaller offices, for the Cameroon refugee situation in SE Nigeria.

Living and Working Conditions

• Most of the cities in Nigeria are hugely populated, access to accommodation is relatively easier in Abuja with less security restrictions.
• In Maiduguri, in the Northeast, for security reasons and due to limited availability, UNHCR has rented a guesthouse solely for the use of staff. Most food products, both fresh and processed are readily available in most urban centers. As Calabar is a family duty station, movement there is free with minimal restrictions and staff are allowed to rent their own houses in designated areas.
• Similarly, In Ogoja, staff are currently operating from UNDSS cleared hotel, however, suitable office premises and guest house, for staff accommodation, has been identified and is undergoing MOSS/MORSS improvement for staff use.  
• In Adikpo, UNHCR has an office and Guesthouse in place. In general, roads are passable. Malaria and typhoid are common and although there exist governmental and private medical facilities in Calabar, facilities in Ogoja and Adikpo are more limited.
• Medical standards are not optimal. There exist local banking facilities.
• The weather is humid in Cross River and drier in Adikpo in Benue state. As UNHCR has no presence in both Akwa Ibom and Taraba, staff are required to undertake frequent missions to the deep field locations often resulting in long working hours.

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Organizational Setting and Work Relationships

• The main focus of the Site & Settlement CCCM Associate is to support a multi-sectoral response to assist and protect displaced populations in communal settings (collective centres, camps, sites, transit/reception centres, spontaneous and informal sites, etc.), where such are created or envisaged.
• However, as camps and communal settlements are temporary solutions established only as a last resort whilst all efforts are made to find more durable solutions, the Site & Settlement CCCM Associate does not advocate for the creation of camps, but supports the supervisor in  improving the management of any relevant communal setting.
• Additionally, displaced populations often settle outside of communal settings with host families or in rented premises in rural or urban areas and some aspects of the management and coordination of their access to protection and assistance might fall under the purview of a Site & Settlement CCCM Associate.
• Depending on the context and indirect or direct CCCM implementation nature of the role the Site & Settlement CCCM Associate assumes different roles.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
Site / Camp Level direct implementation:

• Maintain effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services.
• Support Site Management colleagues and local authorities in conducting regular site level coordination meetings if working with a Site/Camp Management Implementing Partner ensure that partners conduct Site/Camp level coordination meetings in line with the Principles of Partnership, making sure that participation is inclusive, consultative and results-oriented.
• Establish strong working relationships with all site level internal and external stakeholders at the corresponding level, including the displaced population and host communities, in order to facilitate effective collaboration and communication.
• Continuously monitor at site level the services to aid supervisor in ensuring that gaps are filled through site level coordination of response and service delivery.
• Continuously update site level Emergency Response Plans as needed.
• Contribute to regular and ad-hoc reports with concerned parties on a timely manner.
• Support the setup and continuation of site level participatory governance.
• Work with the supervisor and UNHCR information management focal points to help develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc.
• Work with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators.

Indirect sectoral coordination and liaison across camps/sites or displacement areas:

• Support the capacity building of relevant authorities and partner agencies in site management.
• Contribute to CCCM mechanisms established by Government, Camp/Site Management Implementing Partners or UNHCR Camp/Site Managers, while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly and persons with specific needs) in decision-making processes; including through governance structures and sectorial focal points identification.
• Establish and/or maintain cohesion and uniformity in the setting up of communication channels, feedback mechanisms.
• In collaboration with partners, implement the delivery of initiatives and specific strategies to improve inter and intra-camp coordination, as well as reduce identified risks.
• Assess inter-camp level needs and identify problems/gaps and report to the supervisor to support timely practical actions to respond to particular problems.
• Assist in adapting relevant policies, guidelines and technical standards to the context of the crisis;
• Ensure that stakeholders are aware of relevant policy guidelines and technical standards and that responses are in line with them and those of the relevant government, human rights and legal obligations.
• Work with national/local authorities, including liaising with relevant government counterparts and ideally, working with them to support or complement existing coordination mechanisms.  
• Review impact and progress against implementation plans;
• Support and contribute to reporting and effective information sharing amongst all partners; including but not limited to site managers, other sector leads and national authorities, disaggregating data by sex and age;
• In coordination with Government counter-parts, support the strengthening of an effective and transparent coordination system at site/camp-levels, including coordination of service provision and other defined site/camp activities.
• Support the National/Local Authorities with the ongoing process of clarifying roles and responsibilities among site/camp stakeholders.
• Support the CCCM sector's input to meetings with sectoral and external partners, authorities and other relevant interlocutors.
• Provide inputs to advocacy material for resources and funds.
• Contribute to key messages to the broader multi-sectoral advocacy initiatives.

Technical CCCM Support:

• Work with key technical and programme staff, respecting their respective mandates and programme priorities.
• Work with other key partners, including relevant national and local authorities, academic and other governmental institutions.
• Build cooperative relationships with relevant sectors particularly Health, WASH, Protection and Shelter.
• Provide appropriate relevant Technical Standards including among others Sphere, and good practice to the CCCM response if needed.
• Support the integration of cross-cutting issues in the work of the CCCM sector including age, gender, environment, diversity.
• Support efforts to strengthen the capacity of the national authorities and civil society.
• Assist in organisation and delivering of training activities for stakeholders, including UNHCR staff, local partners and relevant authorities. If need be, ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.
• Perform other related duties as required.

Minimum Qualifications

• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor's Degree or equivalent or higher.

Certificates and / or Licenses:

• Law, Political Science, Economics, International Relations, Business Administration, Social Science.

Relevant Job Experience:
Essential:

• Strong negotiation and interpersonal skills supplemented by knowledge and understanding of the Humanitarian reform process and the role of the humanitarian community preferably in Camp Coordination and Camp Management. Knowledge of multi-sectoral coordination, IASC guidelines and protection principles. Applied knowledge in UNHCR mandate, its policies and priorities in relation to Refugees or IDPs and CCCM depending on context.
• Desirable
• Demonstrated knowledge in program management and reporting requirements.
• Knowledge of CCCM and protection technical guidelines and standards.

Functional Skills:

• CL-Camp Coordination and Camp Management
• CL-Multi-stakeholder Communications with Partners, Government & Community
• PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
• PR-CCCM Technical Guidelines and Standards
• TR-Training and Capacity Building of large groups and stakeholders.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Desired Candidate Profile

• S/He will coach, mentor and guide CCCM field teams, and staff from partner organizations.
• Identification of capacity building gaps and make recommendations on how to support national and local authorities and other interlocutors.
• Experience with IDP humanitarian context and knowing the local context.

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Organizational Setting and Work Relationships

• The Livelihood and Economic Inclusion Officer has a key role to play in aligning livelihoods and economic inclusion efforts with the Global Compact on Refugees (GCR), which underscores the need to mobilize additional actors and to adopt a whole-of-society approach to strengthen refugee self-reliance and help ease pressure on host countries.
• Promoting economic inclusion of refugees is a key development area that will enable the achievement of these objectives and contribute to the 2030 Agenda's Sustainable Development Goals.
• Leveraging the growing global momentum, UNHCR is working to translate the objectives of the GCR into impactful results for persons of concern (POC), including through follow-up on pledges made through the 2019 Global Refugee Forum. Contributing to this global roll-out of the GCR, the Livelihood and Economic Inclusion Officer, with direct support from the Senior Livelihoods and Economic Inclusion Officer in the Regional Bureau and the global support of the Livelihoods and Economic Inclusion Unit in the Division of Resilience and Solutions (DRS), works towards the following objectives:
  • Improve the enabling environment for refugees to work through advocacy on the right to/at work, access to economic opportunities and services;
  • Seek new and strengthen existing partnerships including with the private sector, development actors, government institutions and specialized agencies to advance economic inclusion of refugees; and
  • Enhance ongoing livelihoods and economic inclusion programming through evidence-based and market-driven approaches to improve economic inclusion outcomes.
• The Livelihood and Economic Inclusion Officer should be proactive, always looking for new opportunities, and persuasive in mobilizing donors and new partners around new models of economic and social integration. The incumbent will play a role in formulating interventions that position UNHCR a key catalyst for livelihoods and the economic inclusion of refugees.
• S/he will interact with both internal and external counterparts. The incumbent will work closely with multi-functional teams on matters including but not limited to protection, education, cash, partnerships, research and analytics, GBV, solutions, complementary pathways and more.
• Externally, the Livelihoods and Economic Inclusion Officer will help promote refugees' economic inclusion through effective partnerships with relevant government line ministries, development actors, the private sector, UN agencies, international organisations and NGOs, and research institutions and universities, both at the global and country levels.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Facilitate the economic inclusion of refugees in coordination with relevant external partners such as line ministries, private sector and development actors in accordance with UNHCR Global and Country level policies, priorities, and strategies, in particular the Global Compact on Refugees.
• Strengthen partnerships with relevant stakeholders to enhance economic inclusion of UNHCR POC. This includes advocating with public and private sector services providers to include UNHCR POC in supporting services (business development, micro-finance, training, saving accounts, poverty alleviation and social protection, etc.).
• Build on UNHCR databases to support regular information sharing and coordination among different humanitarian, developmental and governmental stakeholders. This includes supporting the implementation of socioeconomic and wealth ranking surveys to inform targeting, monitoring and facilitation of development programmes.
• Conduct necessary assessments in collaboration with relevant private and public stakeholders, including impact assessments on local economies and surveys that help to identify investment and funding opportunities that enhance the economic inclusion of UNHCR POC.
• Work with economic development agencies to help adapt their programmes to become inclusive of UNHCR POC and with the private sector to enhance inclusion of UNHCR POC in their labour force and supply chains.
• In case UNHCR is implementing specific livelihoods activities, strengthen, guide and monitor the livelihoods interventions to help ensure they are market-based, and that the role of UNHCR has been strategically determined in consideration of its comparative advantage vis-à-vis other partners.
• Perform other related duties as required.

In the Regional Bureaux:

• Keep abreast of policy developments and situation updates in the region, and advocate towards the economic inclusion and livelihoods of PoC.
• Maintain regular communication with livelihoods and economic inclusion focal points in Country Operations in the region, identify gaps, opportunities, and provide guidance and capacity building for impactful programming.
• Coordinate relevant technical assessments and research conducted in the region and support the identification of investment and funding opportunities that enhance the economic inclusion of UNHCR PoC.
• Develop and mobilize partnerships for the economic inclusion and improved livelihoods of PoC.
• Facilitate coordination and mobilize resources and partnerships for the economic inclusion of PoC and their livelihoods, at regional level.

In the Country Operations:

• Work with the multi-functional team, more specifically with the Protection Unit, to assess the legal framework for the right to work and rights at work in respective host countries and recommend/implement advocacy initiatives and policy reforms to improve UNHCR POC's economic inclusion, rights and access to work.
• Manage the livelihoods and economic inclusion programme in the Operation, develop/update strategy, plan, monitor, report on and evaluate results.
• Conduct necessary assessments and research in collaboration with relevant private and public stakeholders, including impact assessments on local economies and surveys that help to identify investment and funding opportunities that enhance the economic inclusion of UNHCR POC.
• Facilitate coordination and mobilize resources and partnerships for the economic inclusion of PoC and their livelihoods, at Operation level.

Minimum Qualifications

• For P3/NOC - 6 years relevant experience with Undergraduate Degree; or 5 years relevant experience with Graduate Degree; or 4 years relevant experience with Doctorate Degree.

Field(s) of Education:

• Business Management, Socio-Economics Development, Economics / International Economics, Rural Development, Financial Management, or other relevant field.

Certificates and/or Licenses:

• UNHCR Protection Learning Programme (PLP).

Relevant Job Experience:
Essential:

• Technical competencies in sub-sectors relevant to livelihoods programming e.g. financial inclusion, employment, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education, and training, etc.
• Experience in facilitating the economic inclusion of vulnerable and marginalized groups and managing and advising on development processes in collaboration with internal and external stakeholders, ideally in varied field contexts.
• Experience in working with and developing partnerships with private sector, NGOs, UN organisations, development actors, and government authorities in sub-sectors relevant to livelihood programming e.g. financial inclusion, employment, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education and training, etc.
• Experience in conducting sector assessments using quality social-science methods and tools, and in developing at least one comprehensive multi-year strategic plan for livelihoods support.

Desirable:

• Experience with UNHCR policies and standards.

Functional Skills:

• CO-Drafting and Documentation
• MG-Project Management
• SO-Networking
• LV-Livelihood Project Development and Implementation
• LV-Microfinance and Banking sector analysis
• MG-Management Planning.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Desired Candidate Profile

• Nigeria hosts approximately 92,000 refugees with majority in the South-South, and due to on-going crisis in North-East, North-West and Central areas has seen 3.1 million internally displaced persons (IDPs) and 1.9 million returnees (IDPs and refugees).
• As part of the support and to increase capacity of refugees, IDPs, returnees (refugees and IDPs) to meet their basic needs and make a shift toward self -reliance, UNHCR Nigeria has been implementing a range of livelihood and economic inclusion (LEI) interventions. Building on the review of existing interventions, ways of working, and global and regional UNHCR LEI strategy, the country approach for LEI has been revised for 2023 -2025.
• The Livelihood and Economic Inclusion Officer is directly supervised by Assistant Representative (Operations) and has technical supervisory responsibility for Livelihood staff and/or focal points at Sub-Offices and Field Offices.
• As needed, the incumbent will provide technical support to other sectors and partners and work closely on development priorities. The incumbent will ensure responses are in line with humanitarian minimum standards and are aligned with results-based monitoring system for 2023-2025 livelihoods multi-year strategy.
• The incumbent will lead the design and implementation of relevant assessments to support evidence-based decision making and a shift towards area-based and market-oriented approaches.
• The incumbent will support advocacy, partnership development and implementation supporting inclusion of refugees, IDPs, returnees (IDPs and refugees) into projects, plans, programmes and strategies by the government, UN agencies, development partners and stakeholder.
• The best fit candidate has a strong livelihoods experience, inter-agency coordination capability and well versed with Cash Based Interventions.
• The candidate is expected to strengthen UNHCR participation in humanitarian -development nexus; oversee established partnerships particularly Poverty Alleviation Coalition in Nigeria. Experience with development partnerships is desirable.
• The incumbent maintains impartial, ethical and customer-oriented relations with both internal and external counterparts; exchanges information with stakeholders within limits established by UN /UNHCR.

Required Attributes:

• Experience of market-oriented approaches; food security, livelihoods and resilience; solutions-oriented, innovative and creative problem solver; field experience; previous work with UN/UNHCR in complex crisis; a good understanding of humanitarian-development nexus approaches and impact evaluations.

Nature of Position

• Technical competencies in sub-sectors relevant to livelihoods programming e.g. microfinance, employment, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education and training, etc.
• Experience in facilitating the economic inclusion of vulnerable and marginalized groups and managing and advising on development processes in collaboration with internal and external stakeholders, ideally in varied field contexts.
• Experience in working with and developing partnerships with private sector, NGOs, UN organizations, and government authorities in sub-sectors relevant to livelihood programming e.g. microfinance, employment, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education and training, etc.
• Experience in conducting sector assessments using quality social-science methods and tools, and in developing at least one comprehensive multi-year strategic plan for livelihoods support.

Living and Working Conditions

• UNHCR Nigeria consists of a Representation at the Branch Office in the Federal Capital City, Abuja, a Field Office in Lagos, a Sub-Office in Maiduguri (Borno State), a Field Unit in Damaturu (Yobe State), a Field Office in Yola (Adamawa State) a Field Office in Adikpo (Benue State), a Field Office in Ikom (Cross River State) and a Sub Office in Calabar (Cross River State) under the direct supervision of the Branch Office. UNHCR Nigeria has 146 staff members in Nigeria with 46 international and 100 national staff members.
• The UNHCR Representation acts as a liaison office with the Economic Community of West African States (ECOWAS) Commission and coordinates with various departments to ensure information dissemination, capacity building, participation at various events towards ensuring the dynamic growth of the UNHCR-ECOWAS Cooperation and expansion of the protection space for persons of concern in West Africa.
• Other activities of the Office in Nigeria include providing support to the Government of Nigeria through the National Commission for Refugees and some other agencies of Government; and working with other UN agencies within various theme groups. With the objective of expanding the protection space for the benefit of all persons of concern in Nigeria.
• Abuja is a C duty station with good living conditions. The cost of accommodation is very high (yearly rent payment required) and safety is still a concern.
• The security situation requires international staff deployed to Nigeria to undertake security briefings on terrorism related issues. Borno State is at security level 4 while Yobe and Adamawa states are at level 3 (except some LGA). The South-East of Nigeria is at level 2.
• Accessibility to affected populations in the North East is difficult due to the volatile security situation. Adequate security measures and equipment, including armored vehicles, are required to operate in the area.

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Organizational Setting and Work Relationships

• Head of a UNHCR Sub-Office (HoSO) is a senior managerial position within a given country operation. The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager) of the country, who will exercise entire supervisory managerial responsibility over the position.
• The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner.
• Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of the Sub-Office to take the most appropriate course of action. Concerning overall physical security concerns, HoSO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed.
• While the functional responsibility of a Head of a Sub-Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies.
• As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and internationals based in the area), Civilian/tribal leaders/elders, local opinion makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged.
• As the extended field representative of UNHCR at the front line of High Commissioner's operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative.
• Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
• Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself.
• Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities
• Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
• Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
• Ensure that all security measures of UNHCR office (and residential, wherever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
• Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
• Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one's own practice and deeds.
• Prepare and submit regular reports, both verbally and written, to the UNHCR Representative. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
• Represent UNHCR in inter-agency fora and with local authorities in the AOR.
• Enforce compliance with UNHCR's global protection, programme, finance, human resources and security policies and standards.
• Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation in coordination with local authorities and NGOs.
• Perform other related duties as required.

Minimum Qualifications

• For P5 - 12 years relevant experience with Undergraduate Degree; or 11 years relevant experience with Graduate Degree; or 10 years relevant experience with Doctorate Degree.

Field(s) of Education:

• Human Resources Management, Personnel Administration, Law, Political Science, International Relations, Economics, or other relevant field.

Certificates and/or Licenses:

• HCR Management Lrng Prg
• HCR Managing Operatns Lrng Prg.

Relevant Job Experience:
Essential:

• In-depth knowledge in all aspects of UNHCR¿s Field level operation.  Applied experience of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities.
• Desirable
• Working experience both in UNHCR HQ and/or a Regional Office and the Field.

Functional Skills:

• IT-Computer Literacy;   
• IT-Microsoft Office Productivity Software;
• MG-Office Management;   
• PR-Protection-related guidelines, standards and indicators;   
• HR-Administration of Staff Contracts and Benefits.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Nature of Position

• UNHCR Sub Office Ogoja, covers three Field Offices (Calabar, Adikpo and Takum) and two Field Units (Makurdi and Gembu) with 65 staff members (13 internationals and 52 nationals) and 12 AWF, and reports directly to the Representation Office in Abuja. SO Ogoja is implementing protection and assistance programmes and plays an important role in coordination and leadership of Cameroonians Refugee Response Plan and Internally Displaced Nigerian Population in Benue State.  
• Under the supervision of UNHCR Country Representative in Nigeria, the Head of Sub Office is responsible for effective management of UNHCR presence, staff and assets in the Area of Responsibility, including formulation and/or representation of UNHCR’s position to external partners in the AOR, by participating in meetings and events, facilitate, take and implement measures to ensure safety and security of UNHCR staff and assets.
• S/He leads the Sub Office team and manages the performance and conduct of the staff members to deliver protection and assistance for refugees in four states-Cross River, Taraba, Benue and Akwa Ibom as well as IDPs in Benue State.  
• UNHCR has been present in Nigeria since 1978, working with the Government and other partners mostly NGOs to uphold the rights and wellbeing of refugees, asylum seekers IDPs and stateless persons. As a result of the influx from Cameroon, UNHCR established a Sub- office in Ogoja Local Government area in mid-2018. The office also covers the needs of IDPs in Benue state through its field Unit in Makurdi.
• Benue State has been battling with farmer-herder conflicts for several decades. While seasonal flooding has historically been the main driver of population displacement in the state, Benue has in the last two decades become the major flashpoint for farmer-herder clashes that have claimed thousands of lives and displaced thousands of others. There is an estimated over 1 million IDPS according to the Benue State Emergency Agency.   
• Since the outbreak of the Anglophone crises in Cameroon in 2017 UNHCR and the Government of Nigeria have registered over 80,000 refugees. Of these 57% are in Cross River state, 25% in Taraba, 16% in Benue and 2% in Akwa Ibom and elsewhere. The Government has provided land for the establishment of 4 refugee settlements and supports inclusion of refugees in existing health and education services.  
• The majority of refugees (61%) however live amongst the host population These refugees are hosted in local government areas that have weak social services, reduced economic opportunities and self-reliance and very limited access to electricity, water, sanitation and health services. UNHCR is the only UN agency providing limited lifesaving support to refugees due to budgetary constraints.

Living and Working Conditions

• Very basic infrastructure as well as leisure and recreational facilities.
• Limited health facilities available locally; Malaria & typhoid diseases are common in the region.
• Due to the security restrictions, office has established well organized guest house facilities where all international professional staff are required to reside; Movement of international staff is restricted to avoid risk of kidnapping; Frequent mission travel to the deep Field locations; High stressful work context, therefore capacity for self-care is critical.