Christian Miracle Hospital is an NHIS-accredited fibroid, ovarian cyst, appendicitis and maternity hospital in Nigeria; established in 1992. We are located at No. 3 Akutu Crescent office Pascan Jake bus stop opposite Pine Crest School Enugu, in the upscale neighborhood of Independence Layout Enugu state. We offer the best quality gynaecological, fertility an...
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Responsibilities
- Clinical Care: Conduct comprehensive outpatient consultations, manage antenatal and fertility clinics, and provide specialized care for obstetric and gynaecological cases.
- Surgical Procedures: Independently perform or assist in obstetric and gynaecological surgeries, including Caesarean Sections (C-S), fibroid, ovarian cyst, appendectomies, and other gynaecological procedures
- Patient Management: Lead daily ward rounds, manage pre- and post-operative care, and ensure the delivery of high-quality, patient-centric services.
- Emergency Response: Provide 24/7 on-site medical support during scheduled shifts and handle obstetric emergencies with precision and speed.
- Administrative Excellence: Maintain accurate medical records, participate in clinical audits, and collaborate with the nursing and lab teams to optimize patient outcomes.
- Responding to patients’ medical problems by referring to their history, carrying out diagnosis, treatment, counseling, and referral, where necessary.
- Ordering lab tests and interpreting the test results.
- Maintaining confidentiality and impartiality at all times.
- Collecting, recording, and maintaining sensitive patient information such as examination results, medical history, and reports.
- Catch babies, perform operations for patients who require it, routine clinical ward rounds
- Explaining procedures or prescribed treatments to patients.
- Liaising with medical professionals in the community and hospitals.
- Promoting health education in conjunction with other health professionals.
- Meeting targets set by the hospital for patient satisfaction.
- Discussing and evaluating new pharmaceutical products with pharmaceutical representatives.
- Keeping up-to-date with medical developments, treatment, and medication.
- Observing and assessing the work of trainee doctors, nurses and medical students.
Required Qualifications & Experience
- Education: Bachelor of Medicine, Bachelor of Surgery (MBBS) from an accredited institution.
- Certification: Full registration with the Medical and Dental Council of Nigeria (MDCN) with a current practicing license.
- Experience: Proven interest in Obstetrics and Gynaecology is mandatory.
Personal Attributes & Faith Requirements:
- Spiritual Alignment:As a faith-based institution, we require a candidate who is a committed, born-again Christian and reflects Christ-like compassion in patient care.
- Professionalism:High level of integrity, excellent communication skills, and the ability to work under pressure.
- Dedication:Willingness to participate in staff devotions and contribute to the hospital’s spiritual mission.
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Mission Statement
- To lead Christian Miracle Hospital in delivering exceptional Christ-centered healthcare while driving business growth, operational excellence, and spiritual transformation of our community through compassionate service and innovative healthcare solutions.
Job Summary
- To oversee the daily operations, financial health, and strategic growth of the hospital.
- You are the "Chief Revenue Officer," responsible for transforming the hospital into a profitable brand while maintaining high spiritual and clinical standards.
Core Responsibilities
Medical/Operational Leadership:
- Oversee daily hospital operations to ensure smooth workflow and efficient patient care across all departments.
- Ensure compliance with Nigerian healthcare regulations, Enugu state laws and regulations, NHIS accreditation standards, and industry best practices.
- Develop and implement strategic plans for service expansion, quality improvement, and resource optimization.
- Manage financial records, budget preparation, cost control, and revenue generation initiatives.
- Coordinate patient flow management to minimize wait times and maximize patient satisfaction.
- Cost Control: Audit inventory weekly to prevent pilferage of drugs and consumables.
- Staff Performance: Conduct monthly appraisals based on financial targets (KPIs) and patient satisfaction scores.
- Service Excellence: Ensure waiting times are under 20 minutes and the facility is spotless
Business Development & Marketing:
- Develop and execute comprehensive marketing strategies to increase patient acquisition and market share in Enugu and surrounding areas.
- Revenue Generation: Develop and execute a strategic marketing plan to increase monthly patient registration by 20% and surgery bookings by 15%.
- Partnership Management: Secure retainerships with at least 3 new corporate organizations (banks, schools, NGOs) per quarter.
- Lead Conversion: Manage the "Patient Pipeline." Ensure every enquiry (phone/walk-in) is followed up until they register or book a procedure.
Digital Marketing:
- Oversee the hospital’s social media presence, ensuring daily posts of "Testimonies" and health tips to drive engagement.
- Maintain and nurture relationships with referring physicians, corporate clients, community leaders, and religious organizations to generate consistent patient referrals.
- Implement digital marketing initiatives, including social media presence, website optimization, and online patient engagement platforms.
- Organize community health outreach programs, seminars, and health education sessions to build brand awareness and trust.
- Set monthly patient acquisition targets for all departments and monitor performance against KPIs.
Staff Leadership & Christian Values:
- Recruit, train, and mentor a team of born-again Christian staff who align with the hospital's mission and values.
- Foster a culture of excellence, compassion, and Christ-like service among all hospital personnel.
- Conduct monthly performance evaluations with clear KPIs and provide coaching for underperforming staff.
- Ensure all staff maintain impeccable grooming, professional deportment, and courteous communication with patients and visitors.
Other Responsibilities:
- Identify partnership opportunities
- Develop new relationships in an effort to grow the business and help company's expansion
- Maintain existing business
- Think critically when planning to assure project success
Key Performance Indicators (KPIs - Monthly)
- Patient acquisition growth rate (minimum 15% month-over-month)
- Revenue generation against budget targets (minimum 95% achievement)
- Patient satisfaction score (minimum 4.5/5.0)
- Staff retention rate (minimum 90%)
- Operational cost control (variance within 5% of budget)
- Number of new corporate partnerships secured (minimum 2 per month)
- Community outreach program participation (minimum 4 events per month)
Person Specifications/Requirements
Essential Qualifications:
- Bachelor's degree in any field
- Minimum 2 years’ experience in management, business development, sales/marketing, and/or healthcare leadership role
- Proven track record in healthcare business development and revenue growth
- Strong understanding of Nigerian healthcare regulations and NHIS operations
Essential Skills & Attributes:
- Born-again Christian with strong moral character and alignment with Christian values
- Exceptional leadership, team management, and conflict resolution skills
- Advanced business development, marketing, and sales abilities
- Proficient in financial management, budgeting, and revenue cycle optimization
- Excellent communication, presentation, and interpersonal skills
- Computer literacy in hospital management systems, MS Office Suite, and digital marketing tools
- Strategic thinking with the ability to convert vision into actionable plans
- Resilient under pressure with strong problem-solving capabilities
Preferred Experience:
- Experience in private hospital management or HMO in Nigeria
- Background in obstetrics/gynaecology or specialized surgical services
- Track record of successful community engagement and stakeholder relationship management
- The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills.
- They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Qualifications:
- Bachelor's degree or equivalent experience
- 3 Prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
- Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted.
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Mission Statement
- To deliver accurate, timely, and compassionate laboratory services while actively contributing to patient acquisition and hospital growth through professional excellence and community engagement.
Core Responsibilities
Laboratory Operations:
- Perform routine and specialized laboratory tests including hematology, biochemistry, microbiology, and pregnancy tests.
- Ensure patients are comfortable, explain procedures clearly, and position patients appropriately for sample collection.
- Maintain strict quality control standards, equipment calibration, and infection prevention protocols.
- Prepare accurate test reports and communicate critical results to medical staff promptly.
- Manage laboratory inventory, reagent procurement, and equipment maintenance.
- Conduct routine and specialised laboratory tests with strict adherence to quality control and safety protocols.
- Maintain and calibrate lab equipment; manage reagent inventory and supplier relationships to ensure cost-effective procurement.
- Ensure rapid turnaround times (TAT) for high-impact tests (prenatal screens, pre-op tests).
- Participate in internal QC and external quality assessment schemes; maintain accurate lab records.
- Actively market lab packages to inpatients, outpatients and referring clinics; liaise with clinicians to upsell pre-op and antenatal diagnostic bundles.
- Assist in NHIS claim documentation for laboratory services.
- Provide clear, courteous communication of results to clinicians and patients; contribute to patient education regarding tests.
Hematology & Blood Transfusion Science (Core OBGYN):
- This is critical for managing pregnancy-related anemia, preeclampsia, and surgical blood loss (caesarean sections).
- Routine Tests: Complete Blood Count (CBC) with differential count, Packed Cell Volume (PCV)/Hematocrit (essential for anemia in pregnancy), Erythrocyte Sedimentation Rate (ESR).
- Specialized/Genotype: Hemoglobin (Hb) Electrophoresis (for sickle cell genotype AA, AS, SS, etc.).
- Blood Banking & Transfusion: Blood Grouping (ABO & Rh typing), Compatibility testing (Cross-matching), Direct and Indirect Coombs test (for Rhesus incompatibility in pregnancy).
- Coagulation Profile: Prothrombin Time (PT), Activated Partial Thromboplastin Time (APTT).
Medical Microbiology & Parasitology:
- Given the high prevalence of infections in Nigeria, these are crucial for monitoring antenatal patients.
- Malaria: Malaria Parasite (MP) identification via thick and thin film microscopy (gold standard) or Rapid Diagnostic Tests (RDT).
- Typhoid/Febrile Illness:Widal test (commonly requested but should be interpreted carefully), Blood/Stool/Urine Culture and Sensitivity forSalmonella typhi.
- Genitourinary Infections:High Vaginal Swab (HVS) microscopy and culture, Endocervical Swab (ECS) for microscopy and culture (Gonorrhoea, Chlamydia), Urine Microscopy, Culture and Sensitivity (MCS).
- Parasitology: Stool analysis (routine).
Clinical Chemistry/Biochemistry:
- Essential for monitoring preeclampsia, liver function, and diabetes in pregnancy.
- Routine Tests:Blood Glucose (Random/Fasting), Lipid Profile, Electrolytes, Urea, and Creatinine (EUC).
- OBGYN Specialised:Liver Function Test (LFT) (important for preeclampsia), Oral Glucose Tolerance Test (OGTT) for gestational diabetes, HbA1c, Serum Beta-hCG (pregnancy test).
Serology & Immunology (Infection Screening):
- Mandatory screening for ANC attendees (booking) and surgical cases.
- Routine Screening:Retroviral Screening (RVS) for HIV, HBsAg (Hepatitis B), HCV (Hepatitis C), Syphilis (VDRL/RPR).
- Specialized:Rubella IgM/IgG, Toxoplasmosis screen
Histopathology & Cytology:
- Routine: Pap Smear (cervical cancer screening).
- Specialized: Tissue biopsy processing (e.g., endometrial biopsy, fibroid samples, products of conception).
- Packed Cell Volume (PCV): Daily (for antenatal, pre-op, and post-op)
- Blood Grouping & Cross-match: (For imminent deliveries and surgeries)
- Malaria Parasite (Microscopy): (Very high demand)
- Urinalysis (Dipstick): (For protein/sugar in pregnancy)
- Pregnancy Test (hCG): (Urine and blood)
- HIV/HBsAg/VDRL: (For all new booking patients)
Key Responsibilities in Blood Banking (Nigeria Setting):
- Stringent Donor Screening:Testing for HIV, HBV, HCV, Syphilis, and Malaria.
- Safe Storage:Maintaining blood refrigerators at 2°C to 6°C.
- Compatibility Testing:Reconfirming recipient blood group and performing cross-match.
Hematology & Blood Transfusion Science (Core OBGYN)
- This is critical for managing pregnancy-related anemia, preeclampsia, and surgical blood loss (caesarean sections).
- Routine Tests: Complete Blood Count (CBC) with differential count, Packed Cell Volume (PCV)/Hematocrit (essential for anemia in pregnancy), Erythrocyte Sedimentation Rate (ESR).
- Specialized/Genotype:Hemoglobin (Hb) Electrophoresis (for sickle cell genotype AA, AS, SS, etc.).
- Blood Banking & Transfusion: Blood Grouping (ABO & Rh typing), Compatibility testing (Cross-matching), Direct and Indirect Coombs test (for Rhesus incompatibility in pregnancy).
- Coagulation Profile: Prothrombin Time (PT), Activated Partial Thromboplastin Time (APTT).
Medical Microbiology & Parasitology:
- Given the high prevalence of infections in Nigeria, these are crucial for monitoring antenatal patients.
- Malaria: Malaria Parasite (MP) identification via thick and thin film microscopy (gold standard) or Rapid Diagnostic Tests (RDT).
- Typhoid/Febrile Illness: Widal test (commonly requested but should be interpreted carefully), Blood/Stool/Urine Culture and Sensitivity forSalmonella typhi.
- Genitourinary Infections:High Vaginal Swab (HVS) microscopy and culture, Endocervical Swab (ECS) for microscopy and culture (Gonorrhoea, Chlamydia), Urine Microscopy, Culture and Sensitivity (MCS).
- Parasitology:Stool analysis (routine).
Clinical Chemistry/Biochemistry:
- Essential for monitoring preeclampsia, liver function, and diabetes in pregnancy.
- Routine Tests:Blood Glucose (Random/Fasting), Lipid Profile, Electrolytes, Urea, and Creatinine (EUC).
- OBGYN Specialised:Liver Function Test (LFT) (important for preeclampsia), Oral Glucose Tolerance Test (OGTT) for gestational diabetes, HbA1c, Serum Beta-hCG (pregnancy test).
Serology & Immunology (Infection Screening):
- Mandatory screening for ANC attendees (booking) and surgical cases.
- Routine Screening:Retroviral Screening (RVS) for HIV, HBsAg (Hepatitis B), HCV (Hepatitis C), Syphilis (VDRL/RPR).
- Specialized:Rubella IgM/IgG, Toxoplasmosis screen
Histopathology & Cytology:
- Routine: Pap Smear (cervical cancer screening).
- Specialized: Tissue biopsy processing (e.g., endometrial biopsy, fibroid samples, products of conception).
- Packed Cell Volume (PCV):Daily (for antenatal, pre-op, and post-op)
- Blood Grouping & Cross-match:(For imminent deliveries and surgeries)
- Malaria Parasite (Microscopy): (Very high demand)
- Urinalysis (Dipstick): (For protein/sugar in pregnancy)
- Pregnancy Test (hCG): (Urine and blood)
- HIV/HBsAg/VDRL: (For all new booking patients)
Key Responsibilities in Blood Banking (Nigeria Setting):
- Stringent Donor Screening:Testing for HIV, HBV, HCV, Syphilis, and Malaria.
- Safe Storage:Maintaining blood refrigerators at 2°C to 6°C.
- Compatibility Testing:Reconfirming recipient blood group and performing cross-match.
Business Development & Patient Services:
- Generate minimum 10 new patient referrals per month through professional networks, physician relationships, and community contacts.
- Conduct monthly health screening outreach programs in corporate organizations, churches, and community centers.
- Provide health education sessions on preventive care, disease management, and importance of regular health checks.
- Maintain relationships with referring physicians and healthcare providers to ensure consistent patient flow.
- Participate in hospital marketing campaigns and promotional activities.
- Menu Expansion: Recommend new, high-margin tests (e.g., hormonal profiles, tumor markers) that will attract premium patients.
- Turnaround Time: Guarantee test results within specified times to build a reputation for speed, which is a key selling point.
- Upselling: Advise patients on "Wellness Checkup" packages when they come for routine tests (e.g., "While you are here for Malaria test, would you like to check your Sugar and Cholesterol?").
Professional Excellence & Christian Values:
- Demonstrate patience, decisiveness, and meticulousness in all laboratory procedures.
- Maintain responsible and mature approach to work with strong ethical standards.
- Provide compassionate service with respect for patient dignity and privacy.
- Uphold hospital values through professional conduct and appearance.
Key Performance Indicators (KPIs - Monthly)
- Test accuracy rate (minimum 99.5%)
- Turnaround time for test results (within 2 hours for routine tests)
- New patient referrals generated (minimum 10)
- Community screening participation (minimum 200 tests per month)
- Patient satisfaction with lab services (minimum 4.6/5.0)
- Equipment maintenance compliance (100% adherence to schedule)
- Cost control for laboratory consumables (within 5% of budget)
Essential Qualifications
- Bachelor's degree in Medical Laboratory Science from accredited Nigerian university
- Registration with Medical Laboratory Science Council of Nigeria (MLSCN)
- Minimum 2 years practical experience in hospital laboratory setting
- Certification in relevant specialized areas (e.g., hematology, microbiology, clinical chemistry)
Essential Skills & Attributes:
- Born-again Christian with strong moral foundation and commitment to Christian values
- Technical proficiency in laboratory equipment operation and maintenance
- Strong attention to detail and quality assurance mindset
- Business development skills with ability to generate patient referrals
- Excellent communication skills for patient interaction and physician liaison
- Computer literacy for laboratory information systems and data management
- Professional appearance and courteous demeanor
- Team player with collaborative spirit
Preferred Experience:
- Experience in private hospital laboratory management
- Background in health promotion and community outreach
- Training in customer service and patient relationship management.
go to method of application »
Mission Statement
- To deliver accurate, timely, and compassionate laboratory services while actively contributing to patient acquisition and hospital growth through professional excellence and community engagement.
Core Responsibilities
Laboratory Operations:
- Perform routine and specialized laboratory tests including hematology, biochemistry, microbiology, and pregnancy tests.
- Ensure patients are comfortable, explain procedures clearly, and position patients appropriately for sample collection.
- Maintain strict quality control standards, equipment calibration, and infection prevention protocols.
- Prepare accurate test reports and communicate critical results to medical staff promptly.
- Manage laboratory inventory, reagent procurement, and equipment maintenance.
- Conduct routine and specialised laboratory tests with strict adherence to quality control and safety protocols.
- Maintain and calibrate lab equipment; manage reagent inventory and supplier relationships to ensure cost-effective procurement.
- Ensure rapid turnaround times (TAT) for high-impact tests (prenatal screens, pre-op tests).
- Participate in internal QC and external quality assessment schemes; maintain accurate lab records.
- Actively market lab packages to inpatients, outpatients and referring clinics; liaise with clinicians to upsell pre-op and antenatal diagnostic bundles.
- Assist in NHIS claim documentation for laboratory services.
- Provide clear, courteous communication of results to clinicians and patients; contribute to patient education regarding tests.
Hematology & Blood Transfusion Science (Core OBGYN):
- This is critical for managing pregnancy-related anemia, preeclampsia, and surgical blood loss (caesarean sections).
- Routine Tests: Complete Blood Count (CBC) with differential count, Packed Cell Volume (PCV)/Hematocrit (essential for anemia in pregnancy), Erythrocyte Sedimentation Rate (ESR).
- Specialized/Genotype: Hemoglobin (Hb) Electrophoresis (for sickle cell genotype AA, AS, SS, etc.).
- Blood Banking & Transfusion: Blood Grouping (ABO & Rh typing), Compatibility testing (Cross-matching), Direct and Indirect Coombs test (for Rhesus incompatibility in pregnancy).
- Coagulation Profile: Prothrombin Time (PT), Activated Partial Thromboplastin Time (APTT).
Medical Microbiology & Parasitology:
- Given the high prevalence of infections in Nigeria, these are crucial for monitoring antenatal patients.
- Malaria: Malaria Parasite (MP) identification via thick and thin film microscopy (gold standard) or Rapid Diagnostic Tests (RDT).
- Typhoid/Febrile Illness:Widal test (commonly requested but should be interpreted carefully), Blood/Stool/Urine Culture and Sensitivity forSalmonella typhi.
- Genitourinary Infections:High Vaginal Swab (HVS) microscopy and culture, Endocervical Swab (ECS) for microscopy and culture (Gonorrhoea, Chlamydia), Urine Microscopy, Culture and Sensitivity (MCS).
- Parasitology: Stool analysis (routine).
Clinical Chemistry/Biochemistry:
- Essential for monitoring preeclampsia, liver function, and diabetes in pregnancy.
- Routine Tests:Blood Glucose (Random/Fasting), Lipid Profile, Electrolytes, Urea, and Creatinine (EUC).
- OBGYN Specialised:Liver Function Test (LFT) (important for preeclampsia), Oral Glucose Tolerance Test (OGTT) for gestational diabetes, HbA1c, Serum Beta-hCG (pregnancy test).
Serology & Immunology (Infection Screening):
- Mandatory screening for ANC attendees (booking) and surgical cases.
- Routine Screening:Retroviral Screening (RVS) for HIV, HBsAg (Hepatitis B), HCV (Hepatitis C), Syphilis (VDRL/RPR).
- Specialized:Rubella IgM/IgG, Toxoplasmosis screen
Histopathology & Cytology:
- Routine: Pap Smear (cervical cancer screening).
- Specialized: Tissue biopsy processing (e.g., endometrial biopsy, fibroid samples, products of conception).
- Packed Cell Volume (PCV): Daily (for antenatal, pre-op, and post-op)
- Blood Grouping & Cross-match: (For imminent deliveries and surgeries)
- Malaria Parasite (Microscopy): (Very high demand)
- Urinalysis (Dipstick): (For protein/sugar in pregnancy)
- Pregnancy Test (hCG): (Urine and blood)
- HIV/HBsAg/VDRL: (For all new booking patients)
Key Responsibilities in Blood Banking (Nigeria Setting):
- Stringent Donor Screening:Testing for HIV, HBV, HCV, Syphilis, and Malaria.
- Safe Storage:Maintaining blood refrigerators at 2°C to 6°C.
- Compatibility Testing:Reconfirming recipient blood group and performing cross-match.
Hematology & Blood Transfusion Science (Core OBGYN)
- This is critical for managing pregnancy-related anemia, preeclampsia, and surgical blood loss (caesarean sections).
- Routine Tests: Complete Blood Count (CBC) with differential count, Packed Cell Volume (PCV)/Hematocrit (essential for anemia in pregnancy), Erythrocyte Sedimentation Rate (ESR).
- Specialized/Genotype:Hemoglobin (Hb) Electrophoresis (for sickle cell genotype AA, AS, SS, etc.).
- Blood Banking & Transfusion: Blood Grouping (ABO & Rh typing), Compatibility testing (Cross-matching), Direct and Indirect Coombs test (for Rhesus incompatibility in pregnancy).
- Coagulation Profile: Prothrombin Time (PT), Activated Partial Thromboplastin Time (APTT).
Medical Microbiology & Parasitology:
- Given the high prevalence of infections in Nigeria, these are crucial for monitoring antenatal patients.
- Malaria: Malaria Parasite (MP) identification via thick and thin film microscopy (gold standard) or Rapid Diagnostic Tests (RDT).
- Typhoid/Febrile Illness: Widal test (commonly requested but should be interpreted carefully), Blood/Stool/Urine Culture and Sensitivity forSalmonella typhi.
- Genitourinary Infections:High Vaginal Swab (HVS) microscopy and culture, Endocervical Swab (ECS) for microscopy and culture (Gonorrhoea, Chlamydia), Urine Microscopy, Culture and Sensitivity (MCS).
- Parasitology:Stool analysis (routine).
Clinical Chemistry/Biochemistry:
- Essential for monitoring preeclampsia, liver function, and diabetes in pregnancy.
- Routine Tests:Blood Glucose (Random/Fasting), Lipid Profile, Electrolytes, Urea, and Creatinine (EUC).
- OBGYN Specialised:Liver Function Test (LFT) (important for preeclampsia), Oral Glucose Tolerance Test (OGTT) for gestational diabetes, HbA1c, Serum Beta-hCG (pregnancy test).
Serology & Immunology (Infection Screening):
- Mandatory screening for ANC attendees (booking) and surgical cases.
- Routine Screening:Retroviral Screening (RVS) for HIV, HBsAg (Hepatitis B), HCV (Hepatitis C), Syphilis (VDRL/RPR).
- Specialized:Rubella IgM/IgG, Toxoplasmosis screen
Histopathology & Cytology:
- Routine: Pap Smear (cervical cancer screening).
- Specialized: Tissue biopsy processing (e.g., endometrial biopsy, fibroid samples, products of conception).
- Packed Cell Volume (PCV):Daily (for antenatal, pre-op, and post-op)
- Blood Grouping & Cross-match:(For imminent deliveries and surgeries)
- Malaria Parasite (Microscopy): (Very high demand)
- Urinalysis (Dipstick): (For protein/sugar in pregnancy)
- Pregnancy Test (hCG): (Urine and blood)
- HIV/HBsAg/VDRL: (For all new booking patients)
Key Responsibilities in Blood Banking (Nigeria Setting):
- Stringent Donor Screening:Testing for HIV, HBV, HCV, Syphilis, and Malaria.
- Safe Storage:Maintaining blood refrigerators at 2°C to 6°C.
- Compatibility Testing:Reconfirming recipient blood group and performing cross-match.
Business Development & Patient Services:
- Generate minimum 10 new patient referrals per month through professional networks, physician relationships, and community contacts.
- Conduct monthly health screening outreach programs in corporate organizations, churches, and community centers.
- Provide health education sessions on preventive care, disease management, and importance of regular health checks.
- Maintain relationships with referring physicians and healthcare providers to ensure consistent patient flow.
- Participate in hospital marketing campaigns and promotional activities.
- Menu Expansion: Recommend new, high-margin tests (e.g., hormonal profiles, tumor markers) that will attract premium patients.
- Turnaround Time: Guarantee test results within specified times to build a reputation for speed, which is a key selling point.
- Upselling: Advise patients on "Wellness Checkup" packages when they come for routine tests (e.g., "While you are here for Malaria test, would you like to check your Sugar and Cholesterol?").
Professional Excellence & Christian Values:
- Demonstrate patience, decisiveness, and meticulousness in all laboratory procedures.
- Maintain responsible and mature approach to work with strong ethical standards.
- Provide compassionate service with respect for patient dignity and privacy.
- Uphold hospital values through professional conduct and appearance.
Key Performance Indicators (KPIs - Monthly)
- Test accuracy rate (minimum 99.5%)
- Turnaround time for test results (within 2 hours for routine tests)
- New patient referrals generated (minimum 10)
- Community screening participation (minimum 200 tests per month)
- Patient satisfaction with lab services (minimum 4.6/5.0)
- Equipment maintenance compliance (100% adherence to schedule)
- Cost control for laboratory consumables (within 5% of budget)
Essential Qualifications
- Bachelor's degree in Medical Laboratory Science from accredited Nigerian university
- Registration with Medical Laboratory Science Council of Nigeria (MLSCN)
- Minimum 2 years practical experience in hospital laboratory setting
- Certification in relevant specialized areas (e.g., hematology, microbiology, clinical chemistry)
Essential Skills & Attributes:
- Born-again Christian with strong moral foundation and commitment to Christian values
- Technical proficiency in laboratory equipment operation and maintenance
- Strong attention to detail and quality assurance mindset
- Business development skills with ability to generate patient referrals
- Excellent communication skills for patient interaction and physician liaison
- Computer literacy for laboratory information systems and data management
- Professional appearance and courteous demeanor
- Team player with collaborative spirit
Preferred Experience:
- Experience in private hospital laboratory management
- Background in health promotion and community outreach
- Training in customer service and patient relationship management.
Method of Application
Interested and qualified candidates should forward their CV and application Letter clearly stating that you have read and accept the job description, roles and responsibilities; and why you believe your character, work experience(s) and skills qualify you for this position to: cmhospitalenugunigeria@gmail.com using the Job Title as the subject of the email.
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