Job Vacancies at Interswitch

The role involves managing the availability and capacity of core applications to ensure optimal performance. Responsibilities include providing technical support for these applications, troubleshooting issues, and implementing the setup and integration of new applications within the company’s environment. The successful candidate will play a key role in maintaining the stability and efficiency of the organization's application infrastructure.

Responsibilities:

• Design, implement, and maintain highly available and scalable infrastructure.
• Collaborate with development teams to ensure applications are built with reliability and performance in mind.
• Monitor system performance, identify bottlenecks, and proactively implement optimizations to improve system efficiency.
• Develop and maintain automation tools for deployment, configuration, and monitoring of systems and services.
• Conduct system capacity planning and provide recommendations for scaling resources to meet growing demands.
• Identify and resolve complex technical issues related to infrastructure, networking, and application performance.
• Implement and improve monitoring, alerting, and logging systems to ensure timely detection and resolution of incidents.
• Collaborate with cross-functional teams to define and implement best practices for infrastructure, deployment, and operational processes.
• Participate in on-call rotation and provide timely response and resolution to production incidents.
• Stay up-to-date with industry trends and emerging technologies in cloud computing and infrastructure automation.
• Strong experience with on-prem infrastructure and cloud platforms such as AWS, and Azure.
• Proficiency in infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
• Solid understanding of containerization technologies such as Docker and orchestration tools like Kubernetes.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Deep knowledge of Linux systems administration and networking concepts.
• Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK Stack

Education

Academic Qualification(s):

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL) are an advantage

Experience (Number of relevant years):

• Minimum of 3-4 years of experience in a similar SRE or infrastructure engineering role.

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This role will be responsible for building and managing software tools. The incumbent would manage a team of software developers, providing guidance and support to ensure that projects are completed on time and meet their requirements. This individual will be required to work collaboratively with other departments such as Operations, Technology, and Finance to understand the needs of the business and create solutions that meet those needs.

RESPONSIBILITIES

• Undertakes complete design of moderately complex software applications or components, applying agreed standards, patterns, and tools.
• Assists as part of a team in the design of components for larger software systems.
• Specifies user/system interfaces.
• Creates multiple design views to address the concerns of various stakeholders and separately handle functional and non-functional requirements.
• Assists in evaluating options and trade-offs.
• Collaborates in reviews of work with others, as appropriate.
• Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services.
• Contributes to the selection of the software development approach for projects, choosing appropriately between plan-driven/predictive or adaptive (iterative and agile) approaches.
• Applies agreed standards and tools to achieve a well-engineered result.
• Participates in reviews of own work and leads reviews of colleagues' work.
• Reviews requirements and specifications, and defines test conditions.
• Designs test cases and test scripts under own direction, mapping them back to predetermined criteria and recording and reporting outcomes.
• Analyzes and reports on test activities and results.
• Identifies and reports issues and risks associated with own work.
• Investigates problems in systems, processes, and services.
• Assists with the implementation of agreed remedies and preventative measures.
• Produces software builds from software source code.
• Conducts tests as defined in an integration test specification and records the details of any failures.
• Analyzes and reports on integration test activities and results.
• Identifies and reports issues and risks.
• Applies data analysis, design, and modelling techniques to establish, modify, or maintain a data structure and its associated components (e.g., entity descriptions, relationship descriptions, attribute definitions).

EDUCATION

• University degree in the field of computer science or a "STEM" major (Science, Technology, Engineering, and Math) or a related field.

EXPERIENCE

General Experience:

• 5+ years of experience in software development.
• Strong leadership skills with a proven track record of managing teams of software developers.
• Experience with project management methodologies such as Agile, Scrum, or Kanban.
• Experience with programming languages such as Java, Python, or C++.
• Experience with cloud-based technologies such as AWS or Azure.
• Experience with database technologies such as SQL, MongoDB, etc.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Knowledge of the settlement and arbitration process in the financial services industry (desired).
• Ability to adapt to new technologies and learn quickly.