Jobs at Moniepoint Inc.

Reports to: Lead, Head Office Control

About this role

• The Shared Service Control Intern is responsible for assisting in the review and assessment processes of assigned head office operational functions. 
• In this role, you will help maintain our repository of policies and standards, report on gaps periodically, and temporarily assist with some E-business control review functions.
• The successful candidate will learn to independently conduct reviews and control assessments of documented and undocumented head office operational processes—spanning customer complaints, facilities, human resources, and other E-business and product control functions—to validate that process designs exist, are adequate, and operate effectively according to design.

Responsibilities

• Reconciliation & Exposure Monitoring: Assist in monitoring and reporting on automations or processes to daily test and report on outstanding settlement positions (inbound/receivable and outbound/payable) in GL or accounts of various e-business products, ensuring exposures are closed out latest T+3. 
• Threshold Management: Support daily monitoring of automations or processes to report on net exposure in any Accounts Receivable and Accounts Payable product class above acceptable thresholds (days and value). 
• Outlier & Trend Analysis: Help monitor individual product and GL data for outliers in patterns or trends to proactively detect wrong GL configurations, wrong product outputs, or unconventional GL/account positions, and assist in following up for timely resolution (max T+3). 
• Transaction Validation: Assist in monitoring automations that test transaction data, system configurations, and applications to validate that only qualified transactions are streamed and accepted for processing. 
• Asset & Valuation Control: Assist in reviews and assessments of facility, premises, property, equipment, and other physical revenue-generating assets to validate physical existence while linking their values on records (asset register) to the consolidated financial positions for completeness, valuation accuracy, depreciation, and carrying value. 
• Procure-to-Pay Review: Assist in control reviews of the purchase and pay process, tools, stores, and inventory handling, as well as validation of accounts payable (AP) metrics and reporting of over-aged positions in the AP GL. 
• Policy & Document Repository: Monitor entity-level control by managing the central policy and procedure repository of the Bank to promote availability, controlled access, and regular updates to policies, standards, frameworks, and SOPs. 
• Complaint Management Assessment: Conduct control reviews and assessments of the complaint management process (L1, L2, L3). Report on design and operational efficiency, and feed findings to the IT General Controls, E-business, and Product teams to improve risk maturity. 
• HR & Non-Core Reviews: Review HR processes and other non-core activities within the Bank, reporting on process design effectiveness and operational efficiency. 
• General Support: Carry out any other tasks assigned to improve the physical security posture and overall internal control maturity model. 

Experience & Background

• Educational Background: A Bachelor's Degree. 
• Experience: Basic experience in conducting internal control assessments. 
• Certifications: Relevant data analytics and Big Data handling certifications are highly valued. 
• Framework Knowledge: Foundational knowledge of internal control frameworks (e.g., COSO) and relevant industry standards. 

 
Skills & Competencies:

• Analytical Skills: Strong ability to conduct control reviews, assess data for completeness and accuracy, and identify control deficiencies. 
• Attention to Detail: Meticulous in validating the physical existence of assets, linking values, and reviewing financial records. 
• Risk Management: Ability to assess and report on the effectiveness of controls in various processes and identify weaknesses. 
• Communication: Excellent written and verbal communication skills to report findings and collaborate with IT, E-business, Product, and HR teams. 
• Organizational Skills: Proficient in managing central policy repositories, ensuring structured access and regular updates. 
• Technical Understanding: Good understanding of financial records, asset management, purchase-to-pay processes, and complaint management. 
• Adaptability & Professionalism: Eagerness to adapt to evolving control frameworks, with high integrity and objectivity in assessments. 

What success looks like in this role

• Timely and precise tracking of daily outstanding settlement positions, ensuring exposures are flagged and resolved within T+3. 
• An organized and up-to-date central policy repository that provides frictionless, controlled access to key frameworks and SOPs. 
• High-quality, objective reviews of physical assets and operational processes (HR, Procurement, Complaints) that proactively spot gaps and improve risk maturity. 
• Seamless collaboration with cross-functional teams to resolve issues quickly and drive continuous process improvements.

Why join us

• Competitive compensation, benefits, and career growth opportunities. 
• A collaborative and supportive work culture dedicated to professional development and continuous learning

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Location: Kano State: Fagge and Nasarawa

Reports To: Lead, Onboarding

Job Purpose

• The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. 
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. 
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities

Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

What Success Looks Like

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Fagge and Nasarawa.

About You:

• You're obsessively detail-orientated and take genuine pride in clean, accurate data.
• You're process-driven but proactive, you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

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Location: Kaduna State: Chikun

Reports To: Lead, Onboarding

Job Purpose

• The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. 
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. 
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities

Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

What Success Looks Like

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Chikun.

About You:

• You're obsessively detail-orientated and take genuine pride in clean, accurate data.
• You're process-driven but proactive, you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

go to method of application »

About the Role

• We’re looking for a Full-Stack Engineer to join the Moniepoint team. 
• The ideal candidate has strong experience with Node.js and TypeScript, and is proficient in at least one object-oriented programming language (e.g., Java, C#, etc.). 
• You’ll be building scalable backend services and intuitive frontend interfaces that power financial services used by millions. 
• This role requires a problem-solver with a builder mindset and the ability to work across the stack to deliver high-impact features.

What you’ll get to do

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

To succeed in this role, we think you should have

• BSc/BA in Computer Science, Engineering or a related field.
• 5+ years of experience as a Software Developer, Software Engineer or similar role
• 3+ years of MERN stack experience
• 2+ years of OOP language like Java, C# etc.
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. Javascript, Typescript) and frameworks/systems (e.g. ReactJS, Node.js, ExpressJs, Git)
• Experience with databases (MySQL, Mongo) and Object-Relational Mapping (ORM) frameworks
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude

Some of the technologies you’ll get to work with:

• Javascript & Typescript
• ReactJS and NodeJS
• Docker and Kubernetes
• MySQL, MSSQL, Redis
• Microservices architecture on AWS.